All reviews

Rating Breakdown

  • 5
    97% (183 ratings)
  • 4
    2% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (182)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2025

Amazing upsell app, super easy to use, and the tech support is always there to fix any issues.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Alright, let's skip the fluff. I'm not here to rave about how "awesome" the app is or how "friendly" the support team might be—because, honestly, who cares? What really matters is that the developers clearly put thought into this. They didn’t cut corners. This app focuses on one thing and nails it: an Upsell widget that actually works. It delivers real results, not just some fake AI random product shuffle crap like other apps do, this one fits seamlessly into your site’s theme, and is good to go in just a few minutes. That’s the stuff that counts—not a bunch of flowery words or glowing support reviews. Seriously, amazing job! This app is the gold standard. To all the other apps—take notes!

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

Excellent prompt help

Using app

3 months

Total reviews

5

Average rating

4.8

1 / 5 Share

Aug. 4, 2025

No free plan, as they say; only a trial plan is available for 14 days, and then you start paying. Please fix this, I downloaded it based on the free plan you wrote.

Using app

3 minutes

Total reviews

6

Average rating

3.7

Developer Reply

Hi there, Thank you for your feedback. We understand your confusion and apologize for any misunderstanding. Our app listing does specify that the free plan is available only for stores on Shopify’s trial or development plans, with a 14-day trial for standard stores. We’ve reached out to you directly to offer an extended trial period and personalized support. We're looking forward to your response :) Best regards, Digismoothie Team

5 / 5 Share

July 28, 2025

Super intuitive and fantastic support team!

Store

Ojaswe

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

My issue was sorted

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2025

Great app with excellent support. Very easy to set up and their support are always available and very helpful!

Store

Orgacia

Using app

Over 3 years

Total reviews

26

Average rating

4.4

5 / 5 Share

March 28, 2025

Great app and fantastic support! Great experience so far. The interface is user-friendly, and the features are incredibly useful. Support is amazing – they provide quick and efficient responses. Highly recommend it!

Store

CINCO

Using app

16 days

Total reviews

9

Average rating

5.0

5 / 5 Share

March 19, 2025

We have been using Candy Rack since October and it has been amazing. The app works great and the customer support is amazing!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Easy to set up, easy to use. If you have any problems support is fast to reply and assist. We're using for a Shopify Plus store and it is already working for us! Another plus is their price structure, as they charge per amount of orders, which makes it a competitive solution compared to others at the market. Would definitely recommend.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

March 7, 2025

Candy Rack has been an absolute game-changer for our online sales. No other upsell app comes close - it has enabled us to sell tens of thousands of additional products in the past year with impressive take rates. A huge thanks to Tomas and the Candy Rack team for making this possible!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 4, 2025

Great support, immediately helped incorporate our brand colours into buttons and really pleasant to talk to.

Using app

About 2 hours

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 28, 2025

Fantastic app and fantastic support - highly customizable and offers a fast option to upsell products to our customers without affecting the structure of our product pages. We spoke with Emmanuel who was very understanding and quick to help with any questions we had.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

FUnktionier gut und sieht hübsch aus!

Using app

14 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Excellent technical service that goes in depth to solve any issues. Special thanks to you Alex D. for being able to solve complex issues on our store, you have been a great help already!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2025

great Customer service

Store

ALUMA

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

It is a great application. Its interface is very useful and understandable. You can easily do what you want. Also, if you have any problems, customer service responds immediately and solves your problem quickly. You can choose it with ease.

Store

ErraCo

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

I had an absolutely wonderful experience with Candy Rack, thanks to Glacy's exceptional customer service! I encountered a minor issue and reached out for help. Glacy was not only responsive but also incredibly patient and attentive in addressing my concerns. The problem was resolved quicker than I anticipated, with Glacy guiding me through every step with ease and professionalism. It's rare to find such dedicated and effective support! Highly recommend Candy Rack if you're looking for a seamless and supportive customer experience. Five stars all the way!

Store

MaxFuel

Using app

About 9 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

I highly recommend Candy Rack, not only for their exceptional customer support but also for their fantastic product. It’s a game-changer for allowing customers to discover and grab items they might not have considered or had the chance to browse. I love using it and would definitely recommend it to friends and family.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Love this app! And I can't say enough good things about their customer support team. They are always available and help quickly and kindly. It's boosted my sales so easily. Highly recommend.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0