All reviews

Rating Breakdown

  • 5
    160% (286 ratings)
  • 4
    3% (5 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2025

I have candy rack installed on all 3 of my sites. Amazing app and by far the best app for upselling and i have tried a few out there. Very clean and very easy for customers to view and add additional products. The customer service is always available and always willing to help via the live chat. My favourite app so far on shopify. Highly recommended and a must have app. Thank you

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 28, 2025

Great app and fantastic support! Great experience so far. The interface is user-friendly, and the features are incredibly useful. Support is amazing – they provide quick and efficient responses. Highly recommend it!

Store

CINCO

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

March 19, 2025

We have been using Candy Rack since October and it has been amazing. The app works great and the customer support is amazing!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Easy to set up, easy to use. If you have any problems support is fast to reply and assist. We're using for a Shopify Plus store and it is already working for us! Another plus is their price structure, as they charge per amount of orders, which makes it a competitive solution compared to others at the market. Would definitely recommend.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

March 7, 2025

Candy Rack has been an absolute game-changer for our online sales. No other upsell app comes close - it has enabled us to sell tens of thousands of additional products in the past year with impressive take rates. A huge thanks to Tomas and the Candy Rack team for making this possible!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

March 4, 2025

Great support, immediately helped incorporate our brand colours into buttons and really pleasant to talk to.

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

Fantastic app and fantastic support - highly customizable and offers a fast option to upsell products to our customers without affecting the structure of our product pages. We spoke with Emmanuel who was very understanding and quick to help with any questions we had.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2025

FUnktionier gut und sieht hübsch aus!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

After trying and using many upsell apps, I decided to use Candy Rack for my 4 stores. The app is easy to use, has good UI and UX, and a good conversion rate. The support team replied to me quickly and solved all my problems. Thanks. Recommendation app.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2025

Excellent technical service that goes in depth to solve any issues. Special thanks to you Alex D. for being able to solve complex issues on our store, you have been a great help already!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2025

great Customer service

Store

ALUMA

Using app

2 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 31, 2024

It is a great application. Its interface is very useful and understandable. You can easily do what you want. Also, if you have any problems, customer service responds immediately and solves your problem quickly. You can choose it with ease.

Store

ErraCo

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

I had an absolutely wonderful experience with Candy Rack, thanks to Glacy's exceptional customer service! I encountered a minor issue and reached out for help. Glacy was not only responsive but also incredibly patient and attentive in addressing my concerns. The problem was resolved quicker than I anticipated, with Glacy guiding me through every step with ease and professionalism. It's rare to find such dedicated and effective support! Highly recommend Candy Rack if you're looking for a seamless and supportive customer experience. Five stars all the way!

Store

MaxFuel

Using app

About 9 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Awesome app and really helpful support. Would definitely recommend!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

I highly recommend Candy Rack, not only for their exceptional customer support but also for their fantastic product. It’s a game-changer for allowing customers to discover and grab items they might not have considered or had the chance to browse. I love using it and would definitely recommend it to friends and family.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

Love this app! And I can't say enough good things about their customer support team. They are always available and help quickly and kindly. It's boosted my sales so easily. Highly recommend.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

PARFAIT

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

This app does exactly what we wanted. It allows a little offer after a product is added to cart, which has allowed us to get a little bump on AOV, it's also been useful for post purchase upsell, although we're still figuring out the best offers for our customers. Customer support are awesome and Lucia was MEGA helpful and you can tell they really want us to succeed as a business.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 12, 2024

Great app! Easy to use and quick help if there's anything :)

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2024

I must admit there was a few bumps to make it perfect for our theme, but exceptional customerservice made it a fantastic experience overall! Easy to use when you get the picture and it works so good! :)

Using app

4 days

Total reviews

1

Average rating

5.0