Candy Rack | All‑in‑One Upsell
Candy Rack | One-Click Upsell & Cross-Sell App
Rating
4.9
feedback
278
chart
#688
All reviews
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April 30, 2024
Mi state prelevando soldi nonostante io abbia disinstallato l'app
Hi there, Thank you for taking the time to share your feedback. We sincerely apologize for the unexpected charge and have promptly issued a refund. The reason Shopify charged you for using Candy Rack was that the app was uninstalled from your store only after the 14-day free trial had ended. But no worries, our support team is always happy to help with refund requests :) Don’t hesitate to contact us at [email protected] or via in-app chat if you need any further assistance with the app. Best regards, Digismoothie
March 21, 2019
Crashed our themes. Tried contacting them and no reply. So, no support received for us. We looked at Bold instead. The developer then attempted to bribe us to change the review to 5*. As that didn't work he sent a fraudulent letter impersonating a solicitor, threatening us with legal action. Please avoid.
Hi guys, Thanks much for testing our app and your feedback. We are really sorry about your experience. I believe we have been in touch and was trying hard to replicate/resolve the issue. We are still ready to do so, but seems like you are ignoring us? 😢 All the best, Tom