Rating

4.9

feedback

197

Reviews

chart

#1,715

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    14%
  • Less than a month
    34%
  • Less than a year
    39%
  • More than a year
    12%

Reviews Summary

The reviews for the Candy Rack Shopify App are overwhelmingly positive, highlighting its effectiveness in increasing Average Order Value (AOV), providing order add-ons, and offering a slide cart feature. Customers praise the excellent customer service, with specific mentions of helpful and responsive support team members like Lucia, Richie, Tomas, and Glacy. Users appreciate the app's user-friendly interface, powerful analytics, and customizable features. The app is described as a game-changer for online sales, with many customers mentioning significant boosts in conversions and additional revenue. However, there are a few mentions of conversion rates not meeting expectations for some users, leading them to explore other upsell methods. Overall, Candy Rack is highly recommended for its functionality and top-notch customer support.

Highlights

Positive customer service experience and responsiveness
Effectiveness in increasing AOV and boosting conversions
User-friendly interface and customizable features
Mixed feedback on conversion rates
Recommendations for improvement and exploring other upsell methods

Rating Breakdown

  • 5
    97% (192 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 95% (188)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 29, 2026

Overall perfect. Richie helped me to code a custom trigger and integrate it in no time. Thanks candy rack Team! :)

Using app

--

Total reviews

8

Average rating

5.0

5 / 5 Share

May 27, 2026

Great app for AOV uplift, order add-ons, and slide cart. Excellent customer service, as well. Both Lucia and Richie have been amazing. Highly recommended.

Store

PragerU

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 18, 2026

Using app

8 days

Total reviews

3

Average rating

5.0

4 / 5 Share

May 16, 2026

Using app

Over 5 years

Total reviews

1

Average rating

4.0

5 / 5 Share

May 13, 2026

We've been using Candy Rack for many years and it's totally worth it. It handles all upsells and cross-sells. The dashboard and analytics are powerful. The user interface is customizable and support is very good. It paid for itself within the first week.

Using app

Over 5 years

Total reviews

20

Average rating

4.8

All reviews

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