Rating

4.8

feedback

189

Reviews

chart

#1,314

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    14%
  • Less than a month
    35%
  • Less than a year
    39%
  • More than a year
    10%

Reviews Summary

The reviews for the Candy Rack Shopify App are overwhelmingly positive, highlighting its effectiveness in upselling, user-friendly interface, and exceptional customer support. Users appreciate the app's ability to increase Average Order Value (AOV) and its seamless integration with their online stores. The support team is praised for being responsive, helpful, and willing to go above and beyond to assist users with customizations and resolving any issues. Some users mentioned that Candy Rack outperformed other upsell apps they had tried, attributing its success to the app's focus on delivering real results and its compatibility with various Shopify themes. However, there were a few users who mentioned the lack of a free plan or specific features that didn't meet their needs.

Highlights

Positive reviews highlighting the effectiveness of the app in increasing AOV and upselling
Praise for the user-friendly interface and seamless integration with Shopify stores
Exceptional customer support with quick responses and willingness to assist with customizations
Comparison to other upsell apps and mention of specific features that users appreciated
Mentions of areas for improvement such as the lack of a free plan or specific features not meeting user needs

Rating Breakdown

  • 5
    97% (183 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 97% (183)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 17, 2026

Rein was great she helped us solve the problem very easy. highly recommend

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2026

Great Service! Help me a lot! best app ever!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2026

WE were looking for a feature they didn't provide and they went above and beyond and created the code for us on the spot

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

Sto testando questa integrazione e mi sembra che abbia tutto quello di cui ho bisogno per gestire regole di vendita personalizzate , pack di prodotti e upsell nel carrello. Supporto eccezzionale, consiglio l'acquisto.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! It is great to hear that Candy Rack provides exactly what you need for your store. We really appreciate you recommending the app to other merchants. Please don't hesitate to reach out if you need anything as you continue using the app :)

5 / 5 Share

March 4, 2026

Great app that help us increase AOV. Support always on live and ready to implement any request. Recommend.

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Five years is a fantastic milestone, thank you for sticking with us for so long! We’re glad to hear that the app is still helping you increase your AOV and that our live support team has been able to keep up with your requests. We’re always here if you need a hand with any new implementations :)

All reviews

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