All reviews

Rating Breakdown

  • 5
    97% (270 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
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5 / 5 Share

Aug. 31, 2020

Best upsell app ever! It generated additional sales for me on the very first day! After testing a few applications of this type - I definitely recommend it. However, the customer service deserves the highest praise - the application did not work with my store (3rd party buy box), but I got quick help and everything works fine. In addition, the authors helped me match the appearance of the pop-up window to the look of my store, so everything looks natively built-in. P.S. If the author of the app is reading this - Tom from customer service deserves a raise! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

I have used a few different upsell apps over the past three years and this one is BY FAR the best. I mix and match my upsells and this one makes it very easy to do. Definitely would recommend.

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Aug. 25, 2020

The customer service of the app is amazing. Sorting out problems quickly. And looking for updates too. 5 starts Plus!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2020

great service from my boys in the chat and great user experience and design. gonna recommend this to all my boys

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

We used to use their other app but switched to this one as it has more features. No complaints and very helpful!!!! thank you!!!

Using app

Over 2 years

Total reviews

8

Average rating

3.0

5 / 5 Share

Aug. 9, 2020

Had a couple questions about set-up & Tom was quick & efficient with his response. Candy Rack has quickly become one of my favourites on my site.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2020

Had a a few problems when setting up the cross sells, but Tom from Candy Rack was of great help and we fixed it in no time. Great app, great customer service. Definitely recommending!

Store

lensr.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

What makes a great app? Service. Best customer service I have experienced in a long time. It's refreshing to partner with a company that you can talk to, cars, and is responsive.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2020

Awesome app and even better customer support! Fast response and assisted with the setup. Highly recommend.

Store

YEOUTH

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2020

Really good app but most of all amazing support, these guys followed me up for a billing issue i was having with shopify and they really helped. They also set up the app for me and make it look like it was make for my store not just a generic pop up

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

July 20, 2020

amazing app, amazing support, they helped with set up, and makeing some minor changes to the code. oxo

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

July 19, 2020

Gorgeous design and world class customer service. There isn't much more to ask for with an app. All the others are way to spammy and in the customers face. This? Simple and authentic.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 18, 2020

This is still in the trial phase-only been 5 days since I installed this app but I had to share this with all of you; Between week before 67 to this week 66 orders, we have one less order ( which has nothing to do with the app ) but we made around the same number of orders $523 more. If you have a working Shopify store, doing sales, and not installing this app you are missing out. Very easy to install and make money. Do not leave the money on the table. 14 days is a good amount of days to try it out. Way to go, Candy Rack, I will update you. Please note; one of my other stores was not working with a paid theme that well. But this store is on Brooklyn and it is working fine. So make sure that it works with your theme before you fully use it. Still worth trying.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2020

amazing, they helped me with all the coding and integrating candy racks with other apps which made my site look great!!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2020

Great app!!! The app is great and the customer service is even better! They are really helpful and nice.

Store

Viuty

Using app

17 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 25, 2020

What an amazing app, it really deliver! But mostly, the incredible support they give. Event for custom requests they are very fast and always willing to help and talk about new possibilities. They even customize the app with my store branding for free. Thanks Tom and Luci!

Using app

16 days

Total reviews

8

Average rating

5.0

5 / 5 Share

May 21, 2020

A very useful and user-friendly app that's helped generate thousands and awesome support team, Tom was super helpful!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 11, 2020

Amazing app! A must have for any ecom store! Customer service goes above and beyond to fix issues (rarely any)

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2020

really good apps! increase our store revenue up to 10% now. Highly recommended if you want to increase AOV

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 27, 2020

They helped me fully customize the look of the app. It has already boosted by sales bt$1200 in a week - awesome for "bundling" products.

Store

bcuddly

Using app

About 1 year

Total reviews

2

Average rating

5.0