Candy Rack | All‑in‑One Upsell
Candy Rack | One-Click Upsell & Cross-Sell App
Rating
4.9
feedback
278
chart
#688
All reviews
Rating Breakdown
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July 26, 2024
Would Recommend: Working with Digismoothie team (Candy Rack) for about 3 months and they have been very helpful and responsive in working with us on our Upsells. We had 13k Upsells that were required to add to our site. The CSV upload option with the team really has helped us do what needed to be accomplished in a much more efficient manner; and we appreciate how much you can modify/adjust for design without doing any coding, which is an option and would let you take your customizations even further if you wished. Customer Service has been quick and responsive, uploads happen overnight for us which works out great and VERY rarely if there is an issue that has occurred during an upload, only takes them about a day to resolve. Lucia, Christian, Andres and Rein are a few individuals that we have had the pleasure of working with and all have provided excellent customer service. Thank you to the entire team for your help with our site.
June 22, 2024
A simple and great app. The support team was awesome with helping with adding a custom button and were super quick to make changes. Would definitely recommend.
June 3, 2024
We have been using Candy Rack for almost 3 years now and are very satisfied. The product is extremely effective and significantly boosts our conversions. Additionally, the application has always functioned flawlessly. We haven't encountered any issues at all. The dashboard is very user-friendly, and installing the app is a breeze. The customer support is outstanding—it's rare to see such excellent service. I would recommend this app to any e-commerce brand owner. In my opinion, it's a must-have. best, resul from germany
May 16, 2024
Incredible service! I would say some of the best and responsive support available through the Shopify App Store! I have used many third party apps and this one is AMAZING! Get it!
May 12, 2024
Amazing support and always available! I always receive a response instantly using their chat feature and they have been able to solve or provide options to any questions I have. Thank you team!
April 12, 2024
After trying out Honeycomb for a couple months we switched over to this app because they provide hands down the best customer service. These guys go out of their way to make sure the app works perfect. They actually went in and updated the code to make sure the appearance mirrored our site. If you need support they offer phone, chat and email. AOV shot up as soon as we made the switch. Thanks again for all your support. You have a customer for life!
April 10, 2024
I've had several bugs with my theme, but the support has been easy to work with and very quick to get them fixed.
April 3, 2024
A must have for every retailer. Very easy to set up and works great - it has already brought us dozens of sold products and a very nice turnover within the first weeks. I highly recommend.
April 2, 2024
The App works really well, and the support is amazing. Rein helped me with my problem and she was 10/10. Thank you again Rein!
March 18, 2024
I've been using CandyRack for 4-5 years, between 3 different stores, and it's always done exactly as I needed and the support team has always been fantastic!
Feb. 29, 2024
The app didn't quite do what we wanted, but their support person Alex customised it for us within less than an hour, allowing us to continue with the trial and get it working exactly the way we needed. I have never had support service like it, they are astoundingly good at what they do.
July 13, 2024
It’s really helpful, ai use it mainly to let customers add gift wrapping after purchasing. Some issues must be fixed as when customer use upsale when they buy more than one item of the same SKU, they can remove one of items but price will stay the same(after discount)
Jan. 26, 2024
So far, we have just begun our trial with Candy Rack and encountered a few issues, which are somewhat reminiscent of theme-related problems we've encountered with other apps offering similar functionalities. However, what truly sets Candy Rack apart is the exceptional support team they have in place. They managed to address and resolve all of our concerns within just one day, a stark contrast to our previous experiences with other apps where we had to wait for as long as three weeks to see any progress. We are genuinely impressed by the promptness and efficiency of Candy Rack's support, which has not only saved us valuable time but has also reinforced our confidence in their product. Their dedication to resolving issues quickly and effectively speaks volumes about their commitment to customer satisfaction. We are looking forward to continuing our trial and exploring all the possibilities Candy Rack has to offer, thanks to their outstanding support team.
Jan. 24, 2024
AMAZING Customer Service! All team members helped with every one oy my problems whether them being big or small.