All reviews

Rating Breakdown

  • 5
    97% (269 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 5, 2024

I literally never leave a review for anything but this app and the crew is absolutely gold. I have it installed for about 2 months now and its been what I was always looking for. Tried custom upsell apps made by our developers and tested lots of options because i didn't like the fact that usually shopify upsell apps are slow and feel weird on the site, but somehow this one is amazing and converting like a beast. The team also made some changes for me without even asking for it just to make it even faster after I told them my concerns. I am leaving this review after 2 months only because these guys deserve it and its the first time i really feel like i need to leave a proper review for an app. :) good luck to everyone in your journey

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Die App macht genau das was sie soll. Sie funktioniert problemlos, ist einfach zu bedienen und ist nicht vollgepackt mit Funktionen die man nicht benötigt. Der Support antwortet sehr schnell, ist freundlich, kompetent und sehr hilfsbereit.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2023

Very good and helpful app. Great customer support :) Thank you!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2023

Awesome app, would be lost without it on my store! The service from these guys is the best iv ever experienced! They have helped me custom code things for my site so many times and its always unreal! Highly recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Great customer service, very responsive!

Using app

6 months

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 5, 2023

shopifyのアプリはいくつか使用してみましたが、 今まで使用したアプリの中で1番管理画面がわかりやすく かつカスタマーサポートの質がとても良いです。 複数選択のアプリとも互換性が合うため、平均単価を上げていきたいと思います! 親切な対応ありがとうございました

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2023

Best upsell app we found after testing several of them! BEST PART: Customer support was superb!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2023

Great upsell app

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2023

This is by far the absolute best app support i have encountered here on shopify. candy rack has truly helped to transformed my store and the team has helped me so so much to customize so many features and worked tirelessly to get things working properly for me. I can not say it enough how amazing this app and support are!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

Melannie clarified my doubts very well!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2023

We we're not even paying in our trial and we got amazing customer service from their team. We wanted some changes that needed some code work and it got done in a few hours. The app itself works amazing and the customization is endless. The upsell sales started rolling in the moment we've installed it.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

The team support was amazing. Fast response times and were able to fix my issues

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2023

Great app and even better customer service. Response time is very quick and they go above and beyond to help. I've tried at least 15 other free trials and I so glad to have found Candy Rack!

Using app

About 2 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 14, 2023

Greapt App, Great Support. No problems at all. Best App for Upsells.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2023

Great app, really simple but increased our overall revenues significantly, good ROI

Store

Hlbina

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2023

導入後のアップセルが格段に変わりました。 サポートもチャットボットで迅速かつ丁寧に対応してくれるので、助かります。

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

Support is very enthusiastic and great. They guided me for 5 minutes and I had everything set up

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Fantastic app with very responsive customer service. We seem to have had good results, and I believe the reporting is accurate.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

I didn't ask for help, but had an email offering to customise my pop ups to look like my store, I accepted. Great service, thank you.

Using app

Over 2 years

Total reviews

11

Average rating

4.0