All reviews

Rating Breakdown

  • 5
    96% (269 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2023

Really impressed with the proactive and hands on assistance from these guys. After trialing other apps, their system was by far the most versatile and easy to use and get up and running. The pricing was honest and straightforward, just offering a full package for a fair price, rather than bits and pieces and different pricing tiers that end up hiding costs etc. Go you beauties!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 29, 2023

Excellent app, does exactly what is advertised and the support is amazing... well done all around. Highly recommended.

Using app

About 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 2, 2023

It has been great! I appreciate the help from the staff! They reached out to me through email, offering their assistance to make my upsell better, and I am forever grateful because I would not have known to do this on my own.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

Very reliable upsell software and elite customer support. I had an issue with the way discounts were being calculated ($ only -- and wanted %), and Emmanuel not only solved my issue right away, he instantly added a feature with a dropdown to select $ or % to display. Incredible support and the app has been reliable for years.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2023

Just started with Candy Rack app today and so far looks all great, and it is exactly what our business needs. Plus, the support so far was exceptional. Glency was a great help today, and we can't wait to see the results of using this app.

Using app

12 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 25, 2023

I have found excellent customer service, in my opinion very important for an app of this type. The app is very intuitive and easy to use.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2023

Amazing app. Their support is really responsive and kind and they want to help you with everything. It has great features and we did get a lot of pre-purchase orders because of Candy Rack. Thank you.

Store

Inglows

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 17, 2023

Great app that is very easy to set up. Also amazing support willing to add customizations and provide fast support.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2023

We LOVE Candy Rack. It is a beautiful app that looks great on our site--very professional. The customer service is top notch! Lucia helped us tremendously to setup the app so that it looked great on our store. When another one of our apps conflicted with the Candy Rack app, Lucia and the team fixed the issue, going above and beyond to make sure all was good. The app has brought us increased revenue and is just great!

Using app

Over 1 year

Total reviews

32

Average rating

4.7

5 / 5 Share

April 4, 2023

I have been using this app for all my stores, it's worth it and gets the job done every time making your store more profitable. The app is very user-friendly and Sebastian at support was more than helpful during my special customization inquiries. I recommend every store doing volume to have this app!

Using app

About 7 hours

Total reviews

7

Average rating

4.6

5 / 5 Share

April 4, 2023

Great App! Great Customer Service! Great Customization! A few upsells are enough to immediately return the price and go further Recommended

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2023

Great UI and easy to customize. We had an issue with the popup not displaying correctly but the Candy Rack team helped us solve it fast and now it works very well!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Tolle Upsell & Cross-Sell App. Die einzelnen Funnels sind einfach aufzusetzen und mit einer tollen Kopierfunktion kann man die Funnels auch schnell auf mehrere Produkte ausrollen. Unfassbar guter Customer Service! Ich möchte ganz besonders Joan hervorheben! Es wurden alle gewünschten Anpassungen super schnell umgesetzt und die Antwortzeit auf Anfragen ist sehr schnell! Alles in Allem kann ich die APP nur bestens weiter empfehlen - nach langen Suchen nach einer guten Upsell App, die den Shop nicht langsamer macht und mit allen anderen Apps problemlos zusammenarbeitet - bin ich endlich fündig geworden!

Using app

About 20 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

March 7, 2023

Easy to setup, really good app! Customer service is definitly the best. Quick reply and good answers. I really recommand for any customer that need an upsell app.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

March 6, 2023

Love this app. Fast customer service. 5 STARS FROM MY SIDE! i Have try many other apps but this app is the best i have found. 5 STARS

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2023

Our products take a lot of customization and the wonderful support (especially Febby) were incredibly helpful in customizing the app so it would work for us. We have already seen an increase in sales by offering the upsell on our page.

Store

Visitag

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2023

Easy to use and great customer service! I tried other apps and they were just so complicated to set up. With this one, it took me 15 minutes. I had an idea on how I wanted my upsell offer to look like and they customized it for me. I am happy with this app.

Using app

3 months

Total reviews

10

Average rating

4.7

5 / 5 Share

Feb. 27, 2023

Fantastic app and even better support. I've wanted to do things like customise the look and certain CSS, they jump right in quickly with knowledgable staff and make it happen. I also wanted to integrate it with another app I am using concurrently - they made that happen within the hour. A great partner for an ecommerce store.

Using app

About 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Feb. 16, 2023

This is the most convenient and easiest way to offer upsells. Very easy to set up, and it does what it promises. Also, customer care is amazing, they will help you customize the interface to match your websites' and also help you with any questions you might have.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

App does exactly what I was looking for. Great customer service that was able to implement a customization for me within minutes. Really excited to see how this app performs.

Using app

About 2 hours

Total reviews

7

Average rating

5.0