All reviews

Rating Breakdown

  • 5
    97% (259 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

April 4, 2023

Great App! Great Customer Service! Great Customization! A few upsells are enough to immediately return the price and go further Recommended

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 21, 2023

Great UI and easy to customize. We had an issue with the popup not displaying correctly but the Candy Rack team helped us solve it fast and now it works very well!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Tolle Upsell & Cross-Sell App. Die einzelnen Funnels sind einfach aufzusetzen und mit einer tollen Kopierfunktion kann man die Funnels auch schnell auf mehrere Produkte ausrollen. Unfassbar guter Customer Service! Ich möchte ganz besonders Joan hervorheben! Es wurden alle gewünschten Anpassungen super schnell umgesetzt und die Antwortzeit auf Anfragen ist sehr schnell! Alles in Allem kann ich die APP nur bestens weiter empfehlen - nach langen Suchen nach einer guten Upsell App, die den Shop nicht langsamer macht und mit allen anderen Apps problemlos zusammenarbeitet - bin ich endlich fündig geworden!

Using app

About 20 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

March 7, 2023

Easy to setup, really good app! Customer service is definitly the best. Quick reply and good answers. I really recommand for any customer that need an upsell app.

Using app

Almost 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

March 6, 2023

Love this app. Fast customer service. 5 STARS FROM MY SIDE! i Have try many other apps but this app is the best i have found. 5 STARS

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2023

Our products take a lot of customization and the wonderful support (especially Febby) were incredibly helpful in customizing the app so it would work for us. We have already seen an increase in sales by offering the upsell on our page.

Store

Visitag

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2023

Easy to use and great customer service! I tried other apps and they were just so complicated to set up. With this one, it took me 15 minutes. I had an idea on how I wanted my upsell offer to look like and they customized it for me. I am happy with this app.

Using app

3 months

Total reviews

10

Average rating

4.7

5 / 5 Share

Feb. 27, 2023

Fantastic app and even better support. I've wanted to do things like customise the look and certain CSS, they jump right in quickly with knowledgable staff and make it happen. I also wanted to integrate it with another app I am using concurrently - they made that happen within the hour. A great partner for an ecommerce store.

Using app

About 1 year

Total reviews

8

Average rating

4.8

5 / 5 Share

Feb. 16, 2023

This is the most convenient and easiest way to offer upsells. Very easy to set up, and it does what it promises. Also, customer care is amazing, they will help you customize the interface to match your websites' and also help you with any questions you might have.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

App does exactly what I was looking for. Great customer service that was able to implement a customization for me within minutes. Really excited to see how this app performs.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

This is a great app for upsell. It lets you customise easily to meet your needs. Also they have really good and speedy customer service. World class, recomend it!

Store

LOKK

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2023

Amazing customer service and a great add-on to any store looking to upsell in a quick and easy way! :)

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

To be honest, I tried at least 20 apps for my cross-sells. I always had the problem that you couldnt choose product variants for the trigger product, which is possible with candyrack. Also, other apps I tried had so many bugs, it was a mess and just not usable. I am so happy I finally found an app now for my cross-sells. I had a very nice conversation with the customer support. Andrés was super fast and helpful! I can definitely recommend!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2022

Really great customer service, goes out of their way to help make it work for you. Highly recommended!

Using app

8 months

Total reviews

13

Average rating

4.4

5 / 5 Share

Dec. 7, 2022

Excellent APP and excellent support from Lucia in CS, she was amazing. We almost gave up, we are not tech savvy, nor have the time to navigate issues so hate Apps without good customer service with a real person you can talk to. Who honestly wants to pay to speak to a bot or read through FAQs. Candy Rack has real people to help you onboard or fix your struggles or expand your understanding of the funnel and how you can maximise the value of the App. Lucia was brilliant - based in the same timezone, smart, kind, patient and understanding and it created real $/value for us having that first class support. Candy Rack is real value when you have the set down well, its well worth booking a call and working with the team, they will help you and support your ambitions. best ion all, its paid off the app iOS generating more value, and customers really do add to the basket.

Using app

10 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 5, 2022

I use Candy rack for my gifting business which works perfectly, therefore Candy Rack was my go-to for my new sock business. I know from my previous business people love ideas for extra items to add to cart, so adding Candy Rack to upsell mystery socks was a no brainer.

Store

Joode

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

The BEST app I have used so far on Shopify Store! Literally increased my AOV incredibly since I activated it. Highly recommend it if you have products that are suitable for cross sell.

Store

Speedex

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

Amazing support, they fixed issue with the billing in few hours. I never had issues with the app in itself and it's amazing!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

Definitely one of the best-upselling apps in terms of functionality and design. They have a great team of developers who are always willing to assist with any design principles and provide critical feedback.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

I love DigiSmoothie. I shopped around for a lot of upsell apps and they had the best reviews and after installing the app. I learned they totally live up to their reputation. I have gotten personal assistance that goes above and beyond and even a few of my suggestions have been implemented right away which shows they are constantly improving. I'm so happy with the performance and support of this app. that I am looking to add 1 or 2 more of their apps. I also appreciate how transparent they are by taking the time to let you know about any issues that could arise due to SHOP/Themes/Inventory syncs. They know their product well. I highly recommend Candy Rack and this company overall.

Using app

2 months

Total reviews

1

Average rating

5.0