Candy Rack • All‑in‑One Upsell for Shopify

Candy Rack • All‑in‑One Upsell

Upsell & cross-sell with Gemini AI and built-in cart drawer.
Rating
4.9
Feedback
221
Reviews
Chart
#1,035
Shopify

All reviews

5 / 5 Share
May 12, 2024

Amazing support and always available! I always receive a response instantly using their chat feature and they have been able to solve or provide options to any questions I have. Thank you team!

Store Using app Total reviews Average rating
AVRY JAMES LABEL Over 1 year 5 5.0
5 / 5 Share
April 12, 2024

After trying out Honeycomb for a couple months we switched over to this app because they provide hands down the best customer service. These guys go out of their way to make sure the app works perfect. They actually went in and updated the code to make sure the appearance mirrored our site. If you need support they offer phone, chat and email. AOV shot up as soon as we made the switch. Thanks again for all your support. You have a customer for life!

Store Using app Total reviews Average rating
Nutri Nation About 2 hours 7 5.0
5 / 5 Share
April 10, 2024

I've had several bugs with my theme, but the support has been easy to work with and very quick to get them fixed.

Store Using app Total reviews Average rating
Mason Jar Lifestyle 1 day 2 4.5
5 / 5 Share
April 3, 2024

A must have for every retailer. Very easy to set up and works great - it has already brought us dozens of sold products and a very nice turnover within the first weeks. I highly recommend.

Store Using app Total reviews Average rating
DESIGNSPOT About 2 months 4 5.0
5 / 5 Share
March 18, 2024

I've been using CandyRack for 4-5 years, between 3 different stores, and it's always done exactly as I needed and the support team has always been fantastic!

Store Using app Total reviews Average rating
O'Naturelle 8 months 1 5.0
5 / 5 Share
Feb. 29, 2024

The app didn't quite do what we wanted, but their support person Alex customised it for us within less than an hour, allowing us to continue with the trial and get it working exactly the way we needed. I have never had support service like it, they are astoundingly good at what they do.

Store Using app Total reviews Average rating
Trig Instruments NZ About 6 hours 1 5.0
5 / 5 Share
July 13, 2024

It’s really helpful, ai use it mainly to let customers add gift wrapping after purchasing. Some issues must be fixed as when customer use upsale when they buy more than one item of the same SKU, they can remove one of items but price will stay the same(after discount)

Store Using app Total reviews Average rating
ALMA & CO. 3 months 4 2.5
5 / 5 Share
Jan. 26, 2024

So far, we have just begun our trial with Candy Rack and encountered a few issues, which are somewhat reminiscent of theme-related problems we've encountered with other apps offering similar functionalities. However, what truly sets Candy Rack apart is the exceptional support team they have in place. They managed to address and resolve all of our concerns within just one day, a stark contrast to our previous experiences with other apps where we had to wait for as long as three weeks to see any progress. We are genuinely impressed by the promptness and efficiency of Candy Rack's support, which has not only saved us valuable time but has also reinforced our confidence in their product. Their dedication to resolving issues quickly and effectively speaks volumes about their commitment to customer satisfaction. We are looking forward to continuing our trial and exploring all the possibilities Candy Rack has to offer, thanks to their outstanding support team.

Store Using app Total reviews Average rating
Y-not | Dream Big About 21 hours 1 5.0
5 / 5 Share
Jan. 5, 2024

I literally never leave a review for anything but this app and the crew is absolutely gold. I have it installed for about 2 months now and its been what I was always looking for. Tried custom upsell apps made by our developers and tested lots of options because i didn't like the fact that usually shopify upsell apps are slow and feel weird on the site, but somehow this one is amazing and converting like a beast. The team also made some changes for me without even asking for it just to make it even faster after I told them my concerns. I am leaving this review after 2 months only because these guys deserve it and its the first time i really feel like i need to leave a proper review for an app. :) good luck to everyone in your journey

Store Using app Total reviews Average rating
Golden Cosmetics 3 months 2 5.0
5 / 5 Share
Dec. 19, 2023

Die App macht genau das was sie soll. Sie funktioniert problemlos, ist einfach zu bedienen und ist nicht vollgepackt mit Funktionen die man nicht benötigt. Der Support antwortet sehr schnell, ist freundlich, kompetent und sehr hilfsbereit.

Store Using app Total reviews Average rating
SONS OF ELECTRICITY About 7 hours 2 5.0
5 / 5 Share
Dec. 17, 2023

Very good and helpful app. Great customer support :) Thank you!

Store Using app Total reviews Average rating
Medi Know About 2 months 6 5.0
5 / 5 Share
Dec. 9, 2023

Awesome app, would be lost without it on my store! The service from these guys is the best iv ever experienced! They have helped me custom code things for my site so many times and its always unreal! Highly recommend!

Store Using app Total reviews Average rating
The Trade Shade About 1 year 2 5.0
5 / 5 Share
Dec. 5, 2023

shopifyのアプリはいくつか使用してみましたが、 今まで使用したアプリの中で1番管理画面がわかりやすく かつカスタマーサポートの質がとても良いです。 複数選択のアプリとも互換性が合うため、平均単価を上げていきたいと思います! 親切な対応ありがとうございました

Store Using app Total reviews Average rating
5 / 5 Share
Dec. 1, 2023

Great upsell app

Store Using app Total reviews Average rating
ShipBlend 4 months 1 5.0
5 / 5 Share
Nov. 12, 2023

We we're not even paying in our trial and we got amazing customer service from their team. We wanted some changes that needed some code work and it got done in a few hours. The app itself works amazing and the customization is endless. The upsell sales started rolling in the moment we've installed it.

Store Using app Total reviews Average rating
Braadbaas 3 days 3 5.0
5 / 5 Share
Oct. 16, 2023

Great app and even better customer service. Response time is very quick and they go above and beyond to help. I've tried at least 15 other free trials and I so glad to have found Candy Rack!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 14, 2023

Greapt App, Great Support. No problems at all. Best App for Upsells.

Store Using app Total reviews Average rating
Watchless About 5 hours 2 5.0
5 / 5 Share
Oct. 7, 2023

Great app, really simple but increased our overall revenues significantly, good ROI

Store Using app Total reviews Average rating
Hlbina 11 months 1 5.0
5 / 5 Share
Oct. 1, 2023

導入後のアップセルが格段に変わりました。 サポートもチャットボットで迅速かつ丁寧に対応してくれるので、助かります。

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 17, 2023

Fantastic app with very responsive customer service. We seem to have had good results, and I believe the reporting is accurate.

Store Using app Total reviews Average rating
Gelous Australia 10 days 3 5.0
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