All reviews

Rating Breakdown

  • 5
    97% (259 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2022

Truly outstanding and super responsive customer service. They helped us customize our popup to be the way that we wanted through multiple iterations. I'm so glad we found out about this app. Very pleased.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2022

Very very helpful staff. Special shoutout to Lucia for your kind help. I had a custom issue and they solved it promptly. Highly Recommended. Been using this app for quite a while and it does drive you extra revenue.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2022

Great customer service and definitely it boosted our average order value. Highly recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2022

Its the best App for upsells. Better Design options More Upsell ideas and Options Really nice and fast Support I can recommend that to everybody

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2022

Candy Rack is a good app, limited customization at the moment but the support cannot be faulted. The support team has went out their way to help me configure the app on my shop. It's definitely worth trying Candy Rack, it has really increased my AOV for my shop and as it's automated it only gets better for less effort! Try Candy Rack now, you won't regret it!

Using app

3 months

Total reviews

22

Average rating

2.1

5 / 5 Share

March 5, 2022

Great app that works exactly to my liking. I also want to thank you for the amazing and super fast support! I recommend it!

Using app

3 days

Total reviews

12

Average rating

5.0

5 / 5 Share

March 3, 2022

5* Amazing service and a quality app! The customer service and help we received from Tom was exceptional. Thank you Tom! Nothing was a problem and you dealt with our custom request swiftly. The app is very good, the best upsell app we have used! We would highly recommend to anyone considering this app.

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

It is the perfect app for upselling with many different opportunities. The chat support is brilliant and I can definitely recommend Candy Rack.

Store

Errant

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 20, 2022

I needed help, so I contacted support. I received a message immediately and was helped immediately. The employee Tom helped me more than he actually had to do and drew my attention to other errors in my shop and even there I got help. I can really only recommend the app

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

I just installed Candy Rack a couple of days ago and I already have seen a few conversions from it! I am optimistic that this may be the solution I've been looking for to increase my AOV.

Using app

11 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

It was so easy to install and implement. Customer Support has been amazing and quick to respond. Happy with this App. Already getting great returns just a few days after it was installed.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Candy Rack alone makes us over $150K+/mo. It's super easy to setup, and their support is extremely helpful. I've used multiple upsell apps and this is easily the best one.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Love this app has given me 17 extra conversions in under a month. Very nice app definitely worth the money :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Tom was very helpful and responsive when I had some issues running the app with other apps installed. He solved those issues I had within a few minutes! Now the app is fully compatible with my other apps on my website. Wonderful app and service. Highly recommend!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Upselling is a big part of an online business, and Candy Rack has shown to be a good tool for doing that. I would really like to make note of the customer service. We have used the app for a while now, and customer service has always provided a solution for anything asked. Even with what may seem like pesky questions they fully explained and resolved any issue we may have had... quickly and happily. If you are looking for an upsell app definitely give this one a go.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Juan is the best! Very quick to respond and has been able to accommodate all of my requests. The app itself is perfect and reasonably priced too. A+

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Nice customer support, nice features. Very easy to work with. Absolutely pleased with the app, tried a few before and this is definitely the best one!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Easy to use and powerful functionality for upsell. It has helped our store improve attachment on accessories and importantly create a helpful experience for customers!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Love it! Use it for many years. Great app with best Customer support! Fast and easy. 5 STARS! Best app in my store

Using app

Over 1 year

Total reviews

18

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Great app. I basically let it run by itself with automatic suggestions, works pretty well. It largely covers the cost of the app. And the support is great !

Using app

Over 1 year

Total reviews

3

Average rating

5.0