All reviews

Rating Breakdown

  • 5
    97% (270 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 30, 2022

I just installed Candy Rack a couple of days ago and I already have seen a few conversions from it! I am optimistic that this may be the solution I've been looking for to increase my AOV.

Using app

11 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

It was so easy to install and implement. Customer Support has been amazing and quick to respond. Happy with this App. Already getting great returns just a few days after it was installed.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Candy Rack alone makes us over $150K+/mo. It's super easy to setup, and their support is extremely helpful. I've used multiple upsell apps and this is easily the best one.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

Love this app has given me 17 extra conversions in under a month. Very nice app definitely worth the money :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Tom was very helpful and responsive when I had some issues running the app with other apps installed. He solved those issues I had within a few minutes! Now the app is fully compatible with my other apps on my website. Wonderful app and service. Highly recommend!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2022

Upselling is a big part of an online business, and Candy Rack has shown to be a good tool for doing that. I would really like to make note of the customer service. We have used the app for a while now, and customer service has always provided a solution for anything asked. Even with what may seem like pesky questions they fully explained and resolved any issue we may have had... quickly and happily. If you are looking for an upsell app definitely give this one a go.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Juan is the best! Very quick to respond and has been able to accommodate all of my requests. The app itself is perfect and reasonably priced too. A+

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Nice customer support, nice features. Very easy to work with. Absolutely pleased with the app, tried a few before and this is definitely the best one!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Easy to use and powerful functionality for upsell. It has helped our store improve attachment on accessories and importantly create a helpful experience for customers!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Love it! Use it for many years. Great app with best Customer support! Fast and easy. 5 STARS! Best app in my store

Using app

Over 1 year

Total reviews

18

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Great app. I basically let it run by itself with automatic suggestions, works pretty well. It largely covers the cost of the app. And the support is great !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

The best customer support team, I have received. Tom was very helpful, patient, and intelligent. Thank you, guys. I recommend this app. The app works amazingly. One of the best upsell apps out there.

Store

PFA

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Just started using the app. It's easy to install and use. The customer service and support team are great!

Using app

Over 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 20, 2021

This app is brilliant to use if you are stuck with products that do not sell well by their own. I was stuck with products for a long time, until I got the idea that it might be clever to offer a "surprise" to a low price in an upselling manner. But how do I do this in a practical way? For me the answer would be Candy Rack! To my delight, this worked well with Candy Rack, so now I am very happy that the products I have been stuck with for a long time are finaly selling. I will also give some extra credits to the awesome customer service. Very helpfull indeed, and I am for sure going to continue using Candy Rack and optimize my store further as soon as I have sold out the stocks that is my first priority to sell out.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Best Upsell app ever. Easy to set up and customer support is superb. I highly recommend Candy rack for anyone who want to increase their AOV

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Best upsell on the market, look no further. Excellent service as well. Had another app interfering with Candy Rack and they fixed it really fast.

Using app

Over 2 years

Total reviews

32

Average rating

4.9

5 / 5 Share

Sept. 14, 2021

We struggled to find an app like this that was both user friendly, and easy to integrate & install (we've got a complex, custom theme). Candy Rack was able to do both and more - it's really great, and the analytics are clear and simple. One of the top apps I'd recommend to any store owner - We've already increased AOV by 5% - 10%!

Store

Pawz

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Awesome app — does everything you needed to do if you're just looking for a simple upsell. However, the support experience is the best you will ever find on any tech platform. You will feel like they work for you. Fast, accurate, thorough.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2021

We have been using Candy Rack for about 8 months now and it has been really great. At first, I was a little hesitant because the price seemed kind of high, but it more than pays for itself every month. We have a lot of products and accessories. The accessories don't move as fast as our main products and Candy Rack helps us increase the overall order value as well as moving some of the slower moving accessories. I have only reached out to their customer service once, but it was a great experience. Santiago got right back to me and was thorough and quick to respond. He even went above and beyond and recommend some changes, which he did on his own. That was fantastic. Overall, I could not be happier.

Store

3V Gear

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 6, 2021

What an app! I used 2-3 upsell apps but they were not the app I was looking for. Candy Rack is the perfect app for upselling and cross selling. But the customer service is even better! Santiago helped me out within minutes - he even did more than I asked. 100% satisfaction - 100% recommendation

Using app

7 months

Total reviews

12

Average rating

5.0