All reviews

Rating Breakdown

  • 5
    97% (259 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 31, 2021

Great app. Customer service is excellent, and very attentive. They pay attention to every detail and care for your interests. Also the functionality and features are probably more than you'd expect. You truly have flexibility on the implementation of this software!

Using app

7 months

Total reviews

23

Average rating

4.0

5 / 5 Share

July 18, 2021

customer service helps sort all the issues there for I update my review it really is a good app does the job & brings in loads of cash & affordable!

Using app

About 1 year

Total reviews

3

Average rating

3.3

5 / 5 Share

June 22, 2021

Incredible app and even better customer service. Any app company who uses intercom live chat are companies who seriously care for their customer. These guys are always available 24/7 to help, just message them via the live chat. Simply Amazing!!. The app itself is genius. Works fantastically well. Nice and simple layout without confusing customers and very very effective for upselling related products. Highly recommended app for anyone looking to upsell. 10/10 app, 10/10 customer service and 10/10 price. My favourite on Shopify by far!

Using app

About 2 years

Total reviews

7

Average rating

3.9

5 / 5 Share

June 14, 2021

Perfect Perfect Really Perfect!!!!!!!! This app very easy and very useful!!! very ingenious! Thank you Candy Thank You!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 7, 2021

Amazing app, that helps us boost our yearly revenue by 5 figures. It is very easy to set up and the customer services are awesome and quick. If you have any store on Shopify download this app. You won't regret it.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2021

They will do everything to fix your problem. Recommend it to anyone who just wants to increase your sale, just by implementing few things.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 30, 2021

App funktioniert super und Support ist klasse! Durch die App haben wir deutlich höhere durchschnitts Warenkörbe.

Store

Calisso

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 26, 2021

Great support and an effective app when it comes to Upsell, easy to use and install. I would recommend this app if you are looking for an upsell which works as a pop-up.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2021

I used this app to upsell my products and I must say that the service is amazing! They are always happy to help and go above and beyond.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 4, 2021

To me, the best pre-purchase upsell app ever! It's very easy to configure and the AOV increase is instant. And the customer support is top-notch!

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 3, 2021

App works super well and is really simple to use. The support team is amazing and customized the app for it to have similar design to our store. 100% recommended for upsells!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2021

Great customer support and easy to understand analytics regarding our upsell and take rates. Highly recommend! We even had a site speed issue that the Candy Rack team was able to help us resolve by converting our theme code to a tag.

Store

Dosaze

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

April 23, 2021

The app is great, it has more features than I thought. It also solved the problem I had to charge for the assembly of products. The support response is immediate!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 22, 2021

The app works really well for increasing cart size. It is really easy to set up and the support team customized it to our theme right away!

Using app

17 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 20, 2021

The upsells are easy to set up. First in Line was a great suggestion that is working well for us. Load time issues have been a problem, but tech support quickly made some changes that I hope will help.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 7, 2021

The app is a no-brainer for those looking to maximize their AOV. Had a small issue in the beginning because i was using Gem Pages. I reached out to Candy Rack via live chat and got an answer almost immediately. Santiago was able to identify the issue and resolved it quickly. Santiago also went above and beyond after helping fix the issue which is unheard of.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2021

Great UpSell app, using it for over 3 months and so far I can say my order value has jumped! P.S. - Great support :))

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2021

Just installed the app, and already love it. I am confident upsell with this app will increase our turnover. The customer service was outstanding. Christian tailored the CSS to our need

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2021

Amazing cart upsells, Christian from the live support has been very helpful, even on Saturday at 1am he has helped with instant replies! recommended for increasing order average value.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2021

2 minutes to reply once I clicked the chat icon. Within 10 minutes Christian had redesigned my popup to fit my branding. Where else can that happen and outside of their normal hours. I was close to choosing a competitor but something told me to go with CR. So far I a very impressed. Continue to keep up the good work!!

Using app

3 months

Total reviews

4

Average rating

5.0