All reviews

Rating Breakdown

  • 5
    97% (259 ratings)
  • 4
    2% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

March 28, 2021

Alla who has been attending to all my questions have been really really helpful. She deserves a pay raise for all the things that she has done for me and I look forward to more good times with candyrack!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Customer support for this app is amazing. They are very responsive and they even helped me adjust the look of the app to match our store look! The revenue boost it gave us also helped us scale our online stores even more, so I'm very happy with the decision to install it.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

In LOVE with this app! Not only are we seeing fantastic conversion rates with our upsells, but customer support goes above and beyond to make sure you get the results you want. We had our app optimized and customized to our store's look and feel. Cannot recommend it enough. Very happy customers here.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2021

This app is amazing. Compared to other upsell apps, this app is by far the best of the best! The options are so clear and nice for the customers. Easy set-up and amazing customer service!

Store

Zenful

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

This app is fantastic and their custom service is very responsive and timely as well as professional. Great Support.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

App works perfectly -- the nicest looking and best functioning upsell app I found, having tried a few of them. But the best bet is the support! Incredibly responsive -- they built integration with Recharge Subscriptions in about 2 days so now it works perfectly and have made a bunch of CSS tweaks to make it work for me. Thank you!

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 28, 2021

I used this app cause I heard it was one of the top apps for Upsells. I love it. GREAT support team that instantly (and I mean instantly) responded and helped me with customizing my theme so it converts best. FIVE STARS!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

SUPER FAST CUSTOMER SERVICE. 100% RECOMMEND THIS APP AND THE TEAM BEHIND IT! SMART & FANTASTIC PEOPLE!

Using app

About 4 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Very pleased with Candy Rack! Its smart automated feature accounts for thousands of dollars in additional revenue each month just by turning it on. When we recently ran into trouble with a conflicting App, Tom's speedy assistance helped us troubleshoot and come up with a simple solution. Thank you Candy Rack!

Using app

Over 3 years

Total reviews

17

Average rating

4.9

5 / 5 Share

Dec. 30, 2020

After testing every upsell app out there, I can say this one is the best. I have been blown away by their support too! Lucia was so quick and helpful in getting me set up and making my pop-up look elegant and customized. Would absolutely recommend them, you will not be disappointed.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

amazing app, simple, does the job. + 10/10 support team helped me out with a few custom elements. thanks guys xxx

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2020

This is an easy to use upsell app. The support team is super super fantastic. Best Value and investment.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

I loved this application because I managed to increase my sales and it works wonderfully, it is the best and the support is excellent of first quality. I recommend it 100%

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

Excellent app, the perfect way to add up/cross-sells without a cheesy customer experience. Great support too, actively trying to add features (and fast!).

Using app

3 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 1, 2020

Awesome. Great upsells. Gave ideas that we wouldn't have. Great support too. They are not joking. It really are the best

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Brilliant App! the customer support is amazing. they manually added some code and text in to support us! Amazing!

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

super quick in response and the platform is simple to work with. I do wish that there was an easier option to add multiple upsells on one product. Other than that, I love this app and worth every penny

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Best customer service we've ever experienced in Shopify apps! We are new to Candy Rack and the setup was smooth but we needed some assistance and Lucia was fantastic. This is a model app for implementation, ease of use and customer support.

Store

ZQuiet

Using app

21 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 2, 2020

good app, good support as always, highly recommend. If you need help, the support team is always there an respond quickly :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

Amazing app. It's the app I was looking for. Behind this app there is a competent team who provide a fantastic and fast support to set up the whole one. Thanks once more.

Store

CocoWod

Using app

4 months

Total reviews

21

Average rating

5.0