Canteen ‑ Deposits and Fees
Collect mandatory fees and deposits in shopify
Rating
3.7
feedback
39
chart
#2,993
All reviews
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March 3, 2023
We love this App. It 100% what we were looking for. It's easy to install and to use. It is very usefull especially in Germany were you need to implement this.
Jan. 26, 2023
Canteen is a helpful app for any company subject to the legal deposit requirement. Especially in Germany we have the problem that deposit values have to be shown separately. Here Canteen helps us with the implementation. In addition, the support is easy to reach, especially via email, and responds to requests.
Jan. 16, 2023
Good plugin, easy to use and very reactive team behind in case of problem! I recommend this plugin for managing deposits
Aug. 22, 2022
Simply great! Solved all our Problems, for very little money! The support is also nice. Please continue the good work!
Aug. 4, 2022
We use the app to charge deposit fees on bottles. It works great. The support team is quick to answer and helped with any questions that we had. Thanks a lot :-)
June 14, 2022
Canteen works great for those in the auto industry who need to add core charges to select products. The app is versatile and allows you to add charges to specific variations on a product page instead of all products. The support team is super responsive and can fix most problems with theme integrations relatively quickly. The new V3 of the app is awesome and eliminates the possibility of customers cheating the system and removing the core from the cart. If Shopify allowed the app to work automatically for draft orders instead of having to manually add in the fees, it would be the absolute perfect core charge app!
June 11, 2022
We needed an app that would allow us to charge container deposit fees in a variety of different formats. We switched from a custom deposit rule that never worked perfectly to Canteen Deposits and Fees and we couldn't be happier. We use a custom Shopify 2.0 theme that caused an installation error, but Sasquatch Studio helped us every step of the way to get the app working correctly. They provided excellent communication and support. We can't thank them enough for their above and beyond customer service. We highly recommend the Canteen - Deposit and Fees app and Sasquatch Studio.
April 21, 2022
As an alcoholic beverage company operating in Canada, this app really helped us clean up our processes - especially once it became automated. The guys at Sasquatch are always ready to help with any issues we've come across.
April 9, 2022
We were trying to find a way to charge a deposit on wine bottles sold both in-store and online. Canteen is exactly what we needed. Taxation on beverage alcohol is hard enough in Ontario, but Shopify does not make it easy - Canteen did. Now we don't have to pay our accountant as much!
Thank you for the lovely review. The team will be excited to hear your feedback.
March 24, 2022
Its been great to work with the support team they have been fast and very helpful. Easy to install and setup, just had a few custom items that they dealt with quickly and we are up and running
Jan. 17, 2022
I just added it and it sounds to work fine. It adapts perfectly to the right amount of deposit even if you modify product in the cart. Will see with time if it is stable. Very useful and easy to install anyway.
Thank you so much for your review! Happy to have you as a user.
Jan. 25, 2022
We had a problem with the chat feature to reach out for help, ok, you should use email to get in touch with them. But when Jordan from Sasquatch Studio contacted us, he helped us not only set up the app. He found another app conflicting with the canteen app and helped us fix all the issues. The app works perfectly even in the cart drawer which other similar apps don't. The app has no delay in applying the deposit, works with ReCharge (not known as an easy to work with app) and Jordan even pushed me in the right direction to make the app only work in Germany with its "special" deposit rules. From 1 star (because the intercom didn't work) to 5 stars for the great support. Thank You
Thank you so much! It has been a pleasure to work with you guys!
Nov. 17, 2021
I was looking for an app that allows us to automatically add eco fees to the customer's cart without them having the ability to remove it for some time. This app is definitely the solution! It is so easy to set up, and works great. I am so happy we found Canteen.
Nov. 15, 2021
We were looking for a way to incorporate fees associated with selling recyclable bottles, and this app did exactly that! There were a few glitches at the beginning, but the support team was great to work with and didn't give up until the issues were resolved. Love working with them.
May 31, 2021
I used this app to add a bottel deposit to some of my products. I can highly recommend the app! The support is simply amazing, super fast, friendly and the app is easy to set up! Thanks guys, I was looking for an app like this for quite a while!! :)
April 28, 2021
The app seems essential but does not work with the Ella theme. Maybe the problem comes from the cart in ajax. You should also be able to apply the rule to all the products in the store without selecting them one by one.
We are more than happy to take a quick look at any theme issues. Please shoot us a note about your theme issues ([email protected]). Although we do test on over 20 themes on a regular basis, sometimes newer or paid themes work differently as they are all built by different developers. In terms, of product selection, you can select up to 200 products at a time with one click and then go to the next page to select another 200. We find most of our clients have different rules/fees so they end up hand selecting anyways.
April 15, 2021
They updated the app a couple days after our trial ended and I left the a 3 star review. The main issue was we can't search for products making it unusable. Seems this is fixed. Because the trial is over i'll need to wait to try again. When we contacted support they were nice and friendly. They couldn't help us at the time and needed to do an entire app update. We had to uninstall a couple days before the end of the free trial. (also we were hoping it would work on POS which we though it was originally listed as compatible. But now it's not) I could have miss read in the beginning. We were searching for something POS compatible so its strange we would have tried this when it wasn't.
Hi - We just launched the ability to search through products as well as select all in the backend. This should help as you navigate the 7,000 products you have. Lastly, we have not listed this app as POS supportable. We are working on it now though! :) All the best.
March 29, 2021
Support was very quick to accommodate to our unique parameters. The app works very well and doesn't allow the customer to evade the fees. I tried multiple apps before Canteen and every one of them didn't make the cut. Great job Sasquatch.
Using app
Over 2 years
Total reviews
1
Average rating
5.0
March 5, 2021
Super App, leider kann man über den Warenkorb das Fee Produkt entfernen was dazu führt das es nicht gezahlt werden muss und das Produkt leider auch nicht addiert werden kann. Sobald man mehrere Produkte im Einkaufswagen hat und dann die Stückzahl ändert wird nicht mehr das Pfand aller Getränke angerechnet sondern nur das des bearbeitetes Produkt,
Thanks for your time and review. There can be some theme specific challenges. We do have another update coming to include more themes. Shoot us an email [email protected] and we would be happy to look at your theme.