Cartly Abandoned Cart Recovery
Abandoned Cart Recovery Email, Shopify app
Rating
4.9
feedback
247
chart
#3,752
All reviews
Review RSS Feed
June 21, 2025
amazing support, thanks Luis for all. great customer services!! thank you so much for help me to configure this app!
March 3, 2023
If I could give more stars I would. When I signed up they set the app up for me within 5 minutes. I had some customizations and they took care of them for me. Had an issue down the road and when I needed it resolved they answered promptly and went in and did the work for me. Can't say enough good about these people. By the way the app is worth every bit too.
March 1, 2023
Luis was such a great help in turning on some new features. Really appreciate all the brain storming ;-)
Feb. 26, 2023
Great help, instant chatting customer service, Arya was great for helping, setting up our email and recovered last 30 days abandended carts. Thanks you great app and love it.
Feb. 14, 2023
Support team was really helpful. guided and helped me on every step and thing were on the track in a glance
Feb. 12, 2023
Very good experince with the customer support team. They replied very fast and help me with informational stuff
Feb. 10, 2023
Live chat service is wonderful! Daniel was very kind, responsive and helpful. Well done guys! Great service!
Feb. 9, 2023
I had an amazing experience with their live chat support. The response time was quick and the representative was extremely helpful in resolving my issue. I highly recommend their live chat service.
Jan. 31, 2023
Great job Daniel nice job being very kind patient and helpful with setting up my account for me. He did a great job and deserves a raise for sure.
Jan. 6, 2023
First time using Care Cart and already within a minute I have somebody there to help me and they are Really attentive and fast
Nov. 11, 2022
I just set up this app and the online support was awesome... very quick and got everything set up for me. Thank you
Nov. 1, 2022
Arya helped me understand the purpose of this app and helped me enable email notifications (I am new to the app and learning). Very courteous and quick to respond. Thank you Arya!
Oct. 25, 2022
thank you so much its an amazing app and great support !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thanks for the review, all the best !
Oct. 24, 2022
ottima app, servizio clienti eccellente! Molto utile per la gestione dei carrelli abbandonati! Consiglio
Thank you so much for taking time to share the honest review and we are glad that our chat team was able to help you properly. Cheers!
Oct. 19, 2022
Great service & help with the setup. Arya walked us through the complete implementation and even helped to import old carts!
Thank you so much for taking time to share the honest review and we are glad that our chat team was able to help you properly. Cheers!
Oct. 19, 2022
Terrible app. I've tested it personally with many different email addresses, and it only sent 1 email instead of 12. Avoid at all costs. Smells like fraud.
We sincerely apologize for your inconvenience. However, after looking at your stats, we found no issue, and a total of 725 emails have been sent and around 395 carts have been recovered through them in a total of 20 days which seems to be good progress. Our customer support manager will be contacting you shortly via email and we would like to get further clarity on what issue you are facing while using the app.
Sept. 27, 2022
Great support, kind help and i think this app gonna workst for me! Thank you very much for this!!!!!
We appreciate you taking time to share this great review with us. We hope that app will help you recover a lot of sales. Cheers!
Sept. 22, 2022
Very superb service and the customer service is responsive and very easy to use, recovering us many cart orders
Thank you so much for taking time to share the honest review and we are glad that our chat team was able to help you properly. Cheers!
Sept. 10, 2022
I used this app to assist in capturing abandoned carts. It certainly helps to recapture those customers we thought we had lost. Assistance is great and the support is excellent. Can highly recommend.
This review has made our day. Thank you so much for adding this great review. In case you need assistance in the future you know how to reach customer support. All the best!