Cart2Cart Store Migration App
Advanced + Trusted eCommerce Migration Service
Rating
4.2
feedback
155
chart
#1,374
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
10%
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Less than a day
11%
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Less than a month
37%
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Less than a year
37%
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More than a year
3%
Reviews Summary
The reviews for this Shopify App are quite polarized, with a mix of positive and negative feedback. On the positive side, many users praised the excellent support provided by the Cart2Cart team, mentioning specific team members like Danil, Kate, Roman, Natalia, and Oleksander for their patience, responsiveness, and knowledge. Customers appreciated the ease of use of the app for migration purposes and the smooth data transfer process. However, on the negative side, several users experienced significant issues with the app, such as failed migrations, incorrect data transfers, poor customer service, and high additional charges for essential features. Some users mentioned delays in responses from the support team and difficulties in resolving technical issues. Overall, while some users had a seamless experience with Cart2Cart and highly recommended it for migrations, others faced challenges and expressed frustration with the app's functionality and customer service.
Highlights
Review RSS Feed
All reviews
Jan. 14, 2026
J'ai testé cette application pour une migration Shopify → PrestaShop avec un très petit ensemble de données (environ 20 produits et quelques clients), et le résultat a été un désastre complet. Dès le début, la migration a généré des dizaines de problèmes critiques : Les pages produits renvoyaient des erreurs 404, même en utilisant l'aperçu du back-office PrestaShop. Les catégories étaient visibles dans le back-office mais n'étaient pas correctement liées à la boutique, ce qui perturbait le routage. Incohérences entre les tables de produits (product / product_shop) nécessitant des corrections SQL manuelles juste pour rendre le site utilisable. Les commandes importées affichaient des produits et des images incorrects par rapport aux commandes Shopify d'origine. Les données de commande et les associations de produits étaient totalement peu fiables. Ce qui est encore plus frustrant, c'est le modèle de tarification : les options essentielles (URL SEO, redirections, etc.) sont facturées plus de 50 $ chacune, et même lorsqu'elles sont activées, elles ne fonctionnent pas de manière fiable. Après avoir perdu une journée entière à dépanner une migration test, il est devenu évident que cet outil n'était pas prêt pour la production. Cette application crée plus de problèmes qu'elle n'en résout. Je recommande vivement de l'éviter si vous accordez de l'importance à votre temps, à l'intégrité de vos données ou à votre santé mentale. Traduit avec DeepL.com (version gratuite)
Hello Kymaya, Thank you for sharing your detailed feedback. We understand your frustration and appreciate the time you took to describe the issues you encountered during your Shopify → PrestaShop test migration. We also note that the review was translated into French. For clarity, our support and engineering teams primarily operate in English, and reviewing the original version of the feedback often helps us analyze technical details more accurately. That said, the concerns you raised are clear and understandable regardless of language. Shopify to PrestaShop migrations can be technically complex, particularly when it comes to product-shop associations, URL routing, and order data mapping. Our service is designed to automate the core migration, but certain store configurations, PrestaShop versions, or third-party modules may require post-migration adjustments. Issues such as incorrect order associations or the need for manual SQL corrections are not the experience we aim to deliver. In such cases, our support team can review migration logs, validate mappings, and apply fixes where possible. Regarding paid options such as SEO URLs and redirects, their behavior can depend on the target store’s configuration and enabled modules. We regret that these features did not meet your expectations in this instance. We value constructive feedback and would welcome the opportunity to review your case in detail, including the original (non-translated) version if available, to better understand what went wrong and how we can improve. Kind regards, Cart2Cart Support Team
Nov. 15, 2025
Cart2Cart has been my go-to for years. It's always fast, safe, and efficient. Danil was extremely helpful this time, and I'm grateful for the assistance so we could complete the project properly. I always feel safe recommending Cart2Cart for store migrations. They have the technical expertise to get the job done properly.
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