Cart2Cart Store Migration App for Shopify

Cart2Cart Store Migration App

Migrate to Shopify

Rating

4.2

feedback

150

Reviews

chart

#1,274

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    11%
  • Less than a month
    37%
  • Less than a year
    37%
  • More than a year
    3%

Reviews Summary

Cart2Cart is a popular app for store migrations with a mix of positive and negative reviews. Many users appreciate the fast and efficient service provided by the team, especially mentioning specific team members like Danil and Oleksander for their excellent support. The app is praised for its ease of use, smooth data transfer process, and helpful customer service. However, there are negative reviews highlighting issues with customer support response times, additional charges for certain services, and problems with data migration accuracy. Some users experienced delays in migrations, lack of communication between sales and tech support, and dissatisfaction with the app's functionality, such as missing images and incomplete data imports.

Highlights

Efficient and fast service with helpful team members like Danil and Oleksander
Positive feedback on ease of use, smooth data transfer, and helpful customer service
Negative reviews on customer support response times, additional charges, and data migration accuracy issues
Issues with delays in migrations, lack of communication between sales and tech support, and dissatisfaction with app functionality
Complaints about missing images, incomplete data imports, and overall dissatisfaction with the migration process

Rating Breakdown

  • 5
    76% (114 ratings)
  • 4
    2% (3 ratings)
  • 3
    3% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    17% (25 ratings)

Reviews with Text

  • 100% (147)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 15, 2025

Cart2Cart has been my go-to for years. It's always fast, safe, and efficient. Danil was extremely helpful this time, and I'm grateful for the assistance so we could complete the project properly. I always feel safe recommending Cart2Cart for store migrations. They have the technical expertise to get the job done properly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2025

Danil was very patient with us and answered all questions. the step by step process was also very helpful

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

They have been great working with me on an individual level! I've had a ton of questions day and night, and they've been so helpful and accommodating! In particular, Dan has held my hand through the entire process with excellent customer service!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We’re thrilled to hear you felt supported every step of the way—Dan will be especially glad to hear your kind words. We’re always here, day or night, for questions big or small! 🌟

3 / 5 Share

June 18, 2025

Customer support, once they responded was helpful with getting my data transferred to my new web host. I was unable to utilize the app myself, as the app attempts to automatically connect to your old host's page and doesn't prompt the user to enter any 2FA attempts that the old host may send you. If it wasn't for customer service, the app would be otherwise unusable.

Using app

About 6 hours

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the feedback! We're really glad our support team could help you get your data moved over. Sorry to hear the app gave you trouble—especially with the 2FA part. That definitely sounds frustrating, and we appreciate you pointing it out. We're looking into ways to make that process smoother

5 / 5 Share

June 17, 2025

Best app for migration and easy to use also very good response from the support center

Using app

About 20 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 Making migration smooth and stress-free is exactly what we aim for. If you ever need assistance in the future, we're always here to help!

All reviews

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