Cart2Cart Data Migration

I had a very disappointing experience with Cart2Cart. The biggest issue is their customer support. Initially, they respond, but after some time the responses become extremely slow, and eventually they stop replying altogether. This made the migration process very frustrating. Another major problem is that after the demo migration, the URL keys were not migrated correctly, which can seriously affect SEO and existing search rankings. Even more concerning, the URL redirects did not work at all. I contacted their developers multiple times regarding this issue, but my concerns were completely ignored, and I never received a proper solution. If you're migrating an eCommerce store where SEO, URL structure, and reliable support are important

Cart2Cart is a great app and service that allows you to migrate from old sites to shopify with confidence. Orders, posts, content, URL redirects, images - everything can be brought over. The customer service is excellent and they are very responsive and helpful. I would recommend their services and I use them for all my website migrations.

Cart2Cart is a great service that allows you to migrate from old sites to shopify with confidence. Orders, posts, content, URL redirects, images - everything can be brought over. The customer service is excellent and they are very responsive and helpful.

Great app, so easy to use and transfers all relevant order information over.

Utilisé pour une migration depuis prestashop vers shopify L'appli fait franchement gagner beaucoup de temps. Mais.... Premièrement, malgré l'estimation du coût faite avant de se lancer, suprise, il faut multiplier par 2 pour être au minimum nécessaire après la phase de test. Parmi les suppléments facturés : la mise en place automatique des redirections. Et là encore, suprise ! Et attention si vous ne faites pas attention ça peut être la grosse cata pour le seo : Lorsqu'un produit a des variantes, les redirections se font pour les variantes mais..... pas pour l'url principale du produit ! Belle catastrophe qui oblige de tout reprendre à la main en urgence. Et qui fait perdre beaucoup de temps, une préparation de l'ensemble en csv plutot que de payer cette option m'aurait fait gagner du temps.

There are scammers. I used them, and nothing was done, and they took my money.

I’m leaving a 1-star review. This app doesn’t work as advertised. The URL redirects don't work at all. I’ve contacted the developers multiple times, but they completely ignored me. Despite paying a high fee, I haven't received the service I paid for.

Best store migration app so far! Love it! makes life easier! so smooth and easy to use.

Assistenza precisa e veloce nell'aiuto. Consigliati

J'ai testé cette application pour une migration Shopify → PrestaShop avec un très petit ensemble de données (environ 20 produits et quelques clients), et le résultat a été un désastre complet. Dès le début, la migration a généré des dizaines de problèmes critiques : Les pages produits renvoyaient des erreurs 404, même en utilisant l'aperçu du back-office PrestaShop. Les catégories étaient visibles dans le back-office mais n'étaient pas correctement liées à la boutique, ce qui perturbait le routage. Incohérences entre les tables de produits (product / product_shop) nécessitant des corrections SQL manuelles juste pour rendre le site utilisable. Les commandes importées affichaient des produits et des images incorrects par rapport aux commandes Shopify d'origine. Les données de commande et les associations de produits étaient totalement peu fiables. Ce qui est encore plus frustrant, c'est le modèle de tarification : les options essentielles (URL SEO, redirections, etc.) sont facturées plus de 50 $ chacune, et même lorsqu'elles sont activées, elles ne fonctionnent pas de manière fiable. Après avoir perdu une journée entière à dépanner une migration test, il est devenu évident que cet outil n'était pas prêt pour la production. Cette application crée plus de problèmes qu'elle n'en résout. Je recommande vivement de l'éviter si vous accordez de l'importance à votre temps, à l'intégrité de vos données ou à votre santé mentale. Traduit avec DeepL.com (version gratuite)

Cart2Cart's tech support is fantastic!!!

The best support i ever seen, Thank you very much. It make my work easyer

Cart2Cart has been my go-to for years. It's always fast, safe, and efficient. Danil was extremely helpful this time, and I'm grateful for the assistance so we could complete the project properly. I always feel safe recommending Cart2Cart for store migrations. They have the technical expertise to get the job done properly.

Danil was very patient with us and answered all questions. the step by step process was also very helpful

Customer support, once they responded was helpful with getting my data transferred to my new web host. I was unable to utilize the app myself, as the app attempts to automatically connect to your old host's page and doesn't prompt the user to enter any 2FA attempts that the old host may send you. If it wasn't for customer service, the app would be otherwise unusable.

Best app for migration and easy to use also very good response from the support center

Magento to Shopify migration that saved us SOOO much time

The app is very helpful. My Team was finding something like these only, the datas transfer was smooth process, easy to work and the service from their team is best they walked me through every process and helped wherever i faced the problem. If you have complex data, use the app. Even the team (Roman, Natalia) was very helpful.

Really bad customer service. Don't migrate with them. They'll try to squeeze as much money out of you as they can because they know you're in distress. They take a long time to respond, knowing full well that you're in a very bad situation.

I initially had a very frustrating experience with this app. I paid €180 for a migration from Lightspeed to Shopify, hoping for a clean transfer of my existing store data (products, sites, categories, redirects, menu navigation). As I'm dealing with health issues, I wanted to ensure a smooth transition by February 1st. Unfortunately, the app only transferred my products, which I could have easily done myself with a CSV file. All my previous work was lost, and I'm now missing important details like tags and categories. I was also disappointed by the lack of response from Cart2Cart for several days. However, I'd like to update my review. Since my initial feedback, Cart2Cart has apologized for the issues I experienced and issued a full refund. They are also allowing me to keep the transferred data. While I'm still not satisfied with the initial service, I appreciate their efforts to make things right. I would recommend that Cart2Cart focus on improving their data migration process and customer communication to avoid similar issues in the future.