Cart2Cart Store Migration
All reviews
We have used Cart2Cart to migrate several stores from Volusion and WordPress to Shopify. The experience has always been positive, and the team over there worked to get our migrations perfect.
Thank you for sharing your experience! Our team truly appreciates your trust and is always here to help make your migration process as seamless as possible.
We used Cart2Cart to move a large WooCommerce fashion store to Shopify — roughly 7,000 products, 15,000 variants, 48 brands, and years of order and customer history. The full migration completed with zero skipped entities. Images, variants, SEO URLs and 301 redirects all transferred intact, which was critical for us since we couldn't risk losing search rankings on an established catalogue. The Recent Data Migration is what made this workable for a store that never stopped selling. It pulls in only new orders and customers without disturbing what's already there, so we could build the Shopify side properly instead of forcing a rushed cutover. Support deserves a specific mention. Our go-live date moved twice for reasons on our end, and the team extended our Migration Insurance both times without making it difficult. On a project of this size, that kind of flexibility matters more than any feature list. Saved us weeks of manual work. Recommended.
Thank you for taking the time to share such a detailed review! Migrating a store with thousands of products, variants, brands, and years of customer and order history is a significant project, so we're delighted to hear everything went smoothly. It's especially great to know that features like Recent Data Migration and our Migration Insurance helped you keep your store running while giving you the flexibility to adjust your launch schedule. We'll also be sure to pass your kind words on to our support team - they'll be pleased to know their assistance made a difference throughout your migration. Thank you for trusting Cart2Cart with your WooCommerce-to-Shopify migration. We wish you continued success with your Shopify store!
Excellent support and a very helpful team! My questions were answered quickly, clearly, and professionally. The support agent took the time to understand my migration issue and helped me find the right solution. I felt well supported throughout the entire process. Thank you for the great service!
Thank you for your wonderful feedback! We're delighted to hear that our support team was able to answer your questions quickly and help you find the right solution for your migration. Providing clear guidance and personalized assistance throughout the migration process is something we strive for every day. Your kind words mean a great deal to our team, and we'll be sure to share your appreciation with the support agent who assisted you. Thank you for choosing Cart2Cart. We wish you a smooth migration and continued success with your online store!
I had a very disappointing experience with Cart2Cart. The biggest issue is their customer support. Initially, they respond, but after some time the responses become extremely slow, and eventually they stop replying altogether. This made the migration process very frustrating. Another major problem is that after the demo migration, the URL keys were not migrated correctly, which can seriously affect SEO and existing search rankings. Even more concerning, the URL redirects did not work at all. I contacted their developers multiple times regarding this issue, but my concerns were completely ignored, and I never received a proper solution. If you're migrating an eCommerce store where SEO, URL structure, and reliable support are important
Thank you for sharing your feedback. We're genuinely sorry to learn that your experience with Cart2Cart didn't meet your expectations. We understand how important responsive support, accurate URL migration, and SEO continuity are for every eCommerce migration. It's disappointing to hear that you felt your concerns weren't addressed, as providing timely assistance and reliable migration results has always been our goal. Over time, we've continued to improve both our migration technology and customer support processes based on feedback like yours. We know that every migration is unique, and we remain committed to helping customers achieve the best possible outcome with clear communication and expert assistance throughout the process. We appreciate you taking the time to share your experience. Feedback like this helps us identify opportunities to improve and deliver a better service for our customers.
Cart2Cart is a great app and service that allows you to migrate from old sites to shopify with confidence. Orders, posts, content, URL redirects, images - everything can be brought over. The customer service is excellent and they are very responsive and helpful. I would recommend their services and I use them for all my website migrations.
Cart2Cart is a great service that allows you to migrate from old sites to shopify with confidence. Orders, posts, content, URL redirects, images - everything can be brought over. The customer service is excellent and they are very responsive and helpful.
always very helpful, brilliant service
Great app, so easy to use and transfers all relevant order information over.
There are scammers. I used them, and nothing was done, and they took my money.
We’re sorry to hear about your frustration. However, we’d like to clarify that the only recorded charge on your Shopify account was a one-time migration payment of $102.40 made and accepted on April 22, 2024 for Migration #353533. According to the app history, the app was later uninstalled in May 2024 and reinstalled again in May 2026 without any new charges. Additionally, there have been no recent migration requests or migration activities created under your account. We take accusations of scams or theft very seriously, and there is no unresolved billing activity associated with your account from 2026. Our support team has repeatedly attempted to assist and investigate the issue based on the information provided. If there is a specific transaction or unresolved migration problem, please contact us directly with the relevant details so we can review it properly.
I’m leaving a 1-star review. This app doesn’t work as advertised. The URL redirects don't work at all. I’ve contacted the developers multiple times, but they completely ignored me. Despite paying a high fee, I haven't received the service I paid for.
Best store migration app so far! Love it! makes life easier! so smooth and easy to use.
Assistenza precisa e veloce nell'aiuto. Consigliati
J'ai testé cette application pour une migration Shopify → PrestaShop avec un très petit ensemble de données (environ 20 produits et quelques clients), et le résultat a été un désastre complet. Dès le début, la migration a généré des dizaines de problèmes critiques : Les pages produits renvoyaient des erreurs 404, même en utilisant l'aperçu du back-office PrestaShop. Les catégories étaient visibles dans le back-office mais n'étaient pas correctement liées à la boutique, ce qui perturbait le routage. Incohérences entre les tables de produits (product / product_shop) nécessitant des corrections SQL manuelles juste pour rendre le site utilisable. Les commandes importées affichaient des produits et des images incorrects par rapport aux commandes Shopify d'origine. Les données de commande et les associations de produits étaient totalement peu fiables. Ce qui est encore plus frustrant, c'est le modèle de tarification : les options essentielles (URL SEO, redirections, etc.) sont facturées plus de 50 $ chacune, et même lorsqu'elles sont activées, elles ne fonctionnent pas de manière fiable. Après avoir perdu une journée entière à dépanner une migration test, il est devenu évident que cet outil n'était pas prêt pour la production. Cette application crée plus de problèmes qu'elle n'en résout. Je recommande vivement de l'éviter si vous accordez de l'importance à votre temps, à l'intégrité de vos données ou à votre santé mentale. Traduit avec DeepL.com (version gratuite)
Hello Kymaya, Thank you for sharing your detailed feedback. We understand your frustration and appreciate the time you took to describe the issues you encountered during your Shopify → PrestaShop test migration. We also note that the review was translated into French. For clarity, our support and engineering teams primarily operate in English, and reviewing the original version of the feedback often helps us analyze technical details more accurately. That said, the concerns you raised are clear and understandable regardless of language. Shopify to PrestaShop migrations can be technically complex, particularly when it comes to product-shop associations, URL routing, and order data mapping. Our service is designed to automate the core migration, but certain store configurations, PrestaShop versions, or third-party modules may require post-migration adjustments. Issues such as incorrect order associations or the need for manual SQL corrections are not the experience we aim to deliver. In such cases, our support team can review migration logs, validate mappings, and apply fixes where possible. Regarding paid options such as SEO URLs and redirects, their behavior can depend on the target store’s configuration and enabled modules. We regret that these features did not meet your expectations in this instance. We value constructive feedback and would welcome the opportunity to review your case in detail, including the original (non-translated) version if available, to better understand what went wrong and how we can improve. Kind regards, Cart2Cart Support Team
Cart2Cart's tech support is fantastic!!!
Thank you Suzi!
The best support i ever seen, Thank you very much. It make my work easyer
Cart2Cart has been my go-to for years. It's always fast, safe, and efficient. Danil was extremely helpful this time, and I'm grateful for the assistance so we could complete the project properly. I always feel safe recommending Cart2Cart for store migrations. They have the technical expertise to get the job done properly.
Danil was very patient with us and answered all questions. the step by step process was also very helpful
Amazing plugin for the migeration , would definitely recommend
Customer support, once they responded was helpful with getting my data transferred to my new web host. I was unable to utilize the app myself, as the app attempts to automatically connect to your old host's page and doesn't prompt the user to enter any 2FA attempts that the old host may send you. If it wasn't for customer service, the app would be otherwise unusable.
Thanks for the feedback! We're really glad our support team could help you get your data moved over. Sorry to hear the app gave you trouble—especially with the 2FA part. That definitely sounds frustrating, and we appreciate you pointing it out. We're looking into ways to make that process smoother
Best app for migration and easy to use also very good response from the support center
Thank you so much for your kind words! 😊 Making migration smooth and stress-free is exactly what we aim for. If you ever need assistance in the future, we're always here to help!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.