Cart2Cart Store Migration
Cart2Cart has received mixed reviews from users. Positive aspects include excellent customer support, ease of use, and the ability to transfer all relevant order information. Users appreciate the responsiveness and helpfulness of the support team, especially in resolving migration issues. However, negative feedback revolves around slow or unresponsive customer support, issues with URL redirects affecting SEO, and concerns about the pricing model. Some users experienced problems with data migration, such as incorrect product associations and unreliable data transfer. Despite these challenges, Cart2Cart is praised for its efficiency in migrating data between different platforms.
Review RSS feed
We have used Cart2Cart to migrate several stores from Volusion and WordPress to Shopify. The experience has always been positive, and the team over there worked to get our migrations perfect.
Thank you for sharing your experience! Our team truly appreciates your trust and is always here to help make your migration process as seamless as possible.
We used Cart2Cart to move a large WooCommerce fashion store to Shopify — roughly 7,000 products, 15,000 variants, 48 brands, and years of order and customer history. The full migration completed with zero skipped entities. Images, variants, SEO URLs and 301 redirects all transferred intact, which was critical for us since we couldn't risk losing search rankings on an established catalogue. The Recent Data Migration is what made this workable for a store that never stopped selling. It pulls in only new orders and customers without disturbing what's already there, so we could build the Shopify side properly instead of forcing a rushed cutover. Support deserves a specific mention. Our go-live date moved twice for reasons on our end, and the team extended our Migration Insurance both times without making it difficult. On a project of this size, that kind of flexibility matters more than any feature list. Saved us weeks of manual work. Recommended.
Thank you for taking the time to share such a detailed review! Migrating a store with thousands of products, variants, brands, and years of customer and order history is a significant project, so we're delighted to hear everything went smoothly. It's especially great to know that features like Recent Data Migration and our Migration Insurance helped you keep your store running while giving you the flexibility to adjust your launch schedule. We'll also be sure to pass your kind words on to our support team - they'll be pleased to know their assistance made a difference throughout your migration. Thank you for trusting Cart2Cart with your WooCommerce-to-Shopify migration. We wish you continued success with your Shopify store!
Excellent support and a very helpful team! My questions were answered quickly, clearly, and professionally. The support agent took the time to understand my migration issue and helped me find the right solution. I felt well supported throughout the entire process. Thank you for the great service!
Thank you for your wonderful feedback! We're delighted to hear that our support team was able to answer your questions quickly and help you find the right solution for your migration. Providing clear guidance and personalized assistance throughout the migration process is something we strive for every day. Your kind words mean a great deal to our team, and we'll be sure to share your appreciation with the support agent who assisted you. Thank you for choosing Cart2Cart. We wish you a smooth migration and continued success with your online store!
I had a very disappointing experience with Cart2Cart. The biggest issue is their customer support. Initially, they respond, but after some time the responses become extremely slow, and eventually they stop replying altogether. This made the migration process very frustrating. Another major problem is that after the demo migration, the URL keys were not migrated correctly, which can seriously affect SEO and existing search rankings. Even more concerning, the URL redirects did not work at all. I contacted their developers multiple times regarding this issue, but my concerns were completely ignored, and I never received a proper solution. If you're migrating an eCommerce store where SEO, URL structure, and reliable support are important
Thank you for sharing your feedback. We're genuinely sorry to learn that your experience with Cart2Cart didn't meet your expectations. We understand how important responsive support, accurate URL migration, and SEO continuity are for every eCommerce migration. It's disappointing to hear that you felt your concerns weren't addressed, as providing timely assistance and reliable migration results has always been our goal. Over time, we've continued to improve both our migration technology and customer support processes based on feedback like yours. We know that every migration is unique, and we remain committed to helping customers achieve the best possible outcome with clear communication and expert assistance throughout the process. We appreciate you taking the time to share your experience. Feedback like this helps us identify opportunities to improve and deliver a better service for our customers.
Cart2Cart is a great app and service that allows you to migrate from old sites to shopify with confidence. Orders, posts, content, URL redirects, images - everything can be brought over. The customer service is excellent and they are very responsive and helpful. I would recommend their services and I use them for all my website migrations.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.