All reviews

Rating Breakdown

  • 5
    75% (117 ratings)
  • 4
    3% (4 ratings)
  • 3
    3% (4 ratings)
  • 2
    1% (1 ratings)
  • 1
    17% (26 ratings)

Reviews with Text

  • 100% (152)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 9, 2025

I initially had a very frustrating experience with this app. I paid €180 for a migration from Lightspeed to Shopify, hoping for a clean transfer of my existing store data (products, sites, categories, redirects, menu navigation). As I'm dealing with health issues, I wanted to ensure a smooth transition by February 1st. Unfortunately, the app only transferred my products, which I could have easily done myself with a CSV file. All my previous work was lost, and I'm now missing important details like tags and categories. I was also disappointed by the lack of response from Cart2Cart for several days. However, I'd like to update my review. Since my initial feedback, Cart2Cart has apologized for the issues I experienced and issued a full refund. They are also allowing me to keep the transferred data. While I'm still not satisfied with the initial service, I appreciate their efforts to make things right. I would recommend that Cart2Cart focus on improving their data migration process and customer communication to avoid similar issues in the future.

Using app

9 months

Total reviews

1

Average rating

1.0

4 / 5 Share

June 5, 2018

Very Helpful. We Migrate 90k clients in less than 2 weeks. Good service, not excellent, but good one.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 30, 2018

The team at Cart2Cart was great. They made some mistakes, which they corrected, but some of that could be related to migrating away from Volusion (one of the worst web platforms out there). They were highly motivated to get the job done and were responsive to requests changes when something didn't go as expected. FYI, ten trillion times better than nChannel who writes their contracts in a way to get out of doing any additional work if there is a hiccup.

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

April 7, 2016

It does the job but it's about 250-300$ for the service which is unfair if you don't have many products. Definitely worth it if you have many products.

Using app

3 days

Total reviews

2

Average rating

4.5