Cart2Cart Store Migration

App was super intuitive and the team support when needed was fast and efficient.

Magento to Shopify migration that saved us SOOO much time

The app is very helpful. My Team was finding something like these only, the datas transfer was smooth process, easy to work and the service from their team is best they walked me through every process and helped wherever i faced the problem. If you have complex data, use the app. Even the team (Roman, Natalia) was very helpful.

Really bad customer service. Don't migrate with them. They'll try to squeeze as much money out of you as they can because they know you're in distress. They take a long time to respond, knowing full well that you're in a very bad situation.

I think I used this app when first setting up my website. It was some time ago so I don't quite remember but it was showing in the list of apps in my store. Anyway, after recently clicking on the app in error, I've been bombarded with pushy emails, even though I replied to explain I don't require their services, the hounding emails continue to come. It's not professional and certainly not a way to retain customers. I most certainly will never use this app in the future because of this terrible practice.

Cette application est une véritable arnaque ! Nous avons payé plus de 600 USD pour rien. Fuyez si vous souhaitez faire une migration de Prestashop vers Shopify ! Le support client et sav est inexistant. Nous avons perdu plus d'un mois de travail avec cette mauvaise application ! Ne perdez ni votre temps ni votre argent !

We signed up for the service migration package and paid over $1000 to help us speed up and streamline the migration from our magento store, unfortunately we are on day 12 and we have not yet had one full migration, it stops and technical support takes a very long time to be able to respond. We are ready for any help they need from our side, and requested they call anytime. Sales support is quick and 24/7, but it doesn't help because they keep telling you they will give it through to tech support so there is a big lag and delay in communication and execution. We thought they were in Canada or the US as stated on the app page so we can be on the time zone. It appears they are not. Our business is depended on a timely migration because it is a live store, with active customers and sales. We have to disable the firewall and security on our live magento while they run the migration, and it puts our live site at risk and makes the performance very low and slow. We have struggled for almost two weeks now to attempt to communicate that we need them to please prioritise help when a migration starts. It has been very stressful and frustrating. I think they could have a great app, but the practical implementation and available tech support for a live online store with high risk of loss with days of delay this is not an advisable option.

Yo ya había importado los productos de mi tienda en Ecwid cuando descubrí Cart2Cart. Por consiguiente, sólo seleccioné importación de Clientes y Pedidos. Cuando la importación terminó, descubrí que los Pedidos no estaban conectados a los Productos, a pesar de que cada Producto tiene un SKU único al que hacían referencia los pedidos en Ecwid. Cuando le informé acerca de este problema a soporte de Cart2Cart, me dijeron que, como no había seleccionado importación de Productos, no se habían hecho las conexiones de Productos con Pedidos y que, para poder conectarlos, debía pagar US$150 adicionales a los $98.40 que ya había pagado (en los que, dicho sea de paso, estaba incluida una tarifa bastante alta para preservar los números de Pedido originales ¿?). Sin embargo, ese no fue el único problema que encontré con la importación. En Ecwid había Pedidos que fueron obsequios (el descuento era igual al monto del pedido) y, en Shopify, quedaron registrados como Pedidos con monto pendiente de pago. Adicionalmente, todos los clientes suscritos a los comunicados automáticos de Ecwid se importaron en Shopify como no suscritos. Además, la mayoría de mis clientes están en Costa Rica y no tienen dirección física registrada ni teléfono. El proceso de Cart2Cart "inventó" datos: les agregó un número de teléfono falso, país Estados Unidos, estado Nueva York y ciudad Nueva York. Cuando exporté los datos de clientes para corregir esos problemas, descubrí que un campo "Notas" estaba lleno de texto con fines de línea que impedían el correcto reconocimiento de los registros a la hora de subirlos a Excel, por lo que tuve que editar cientos de registros manualmente para eliminar ese texto y poder corregir los datos para volver a subir los datos correctos en Shopify. En resumen, ha sido una absoluta pesadilla el proceso. No lo recomiendo para nada.

Je ne recommande pas du tout cette application pour une Migration Prestashop vers Shopify. Le support est inexistant et il faut payer des suppléments pour tout car rien n'est prévu de base pour Prestashop. Développeur peu scrupuleux qui refuse de rembourser alors que la migration n'a pas fonctionnée sous prétexte qu'il existe une version de demo de 10 produits gratuite qui elle fonctionne. Utilisez des tableaux CSV vous gagnerez du temps.

Everything worked out great, even with the initial issues regarding the connection and starting the full migration. I was assisted all the way and everything was sorted out quickly. Great support, great product. Thank you Kate for helping me out, you're the best!

Bad and very unpleasant customer service. 30 minutes of chat, for simple questions. They say they'll get back to you by email, but I'm still waiting. Moreover, when you delete the application, it is still present on your store. The chat support is unable to explain why and give a solution.

This app is NOT USEFUL at all. Its a PAID app, nothing for free. I paid 70$ for migration. And Migration was wrong. I write like 20 mails . I sent screenshots and after a week they dont give me a solution. Variants Photo and Inventory didnt sync.

Cart2Cart is the ONLY way to easily and safely migrate from one system to another, Great communication and help along the way if you need it.

The Cart2Cart team is incredibly patient, understanding, flexible, and easy to work with. I highly recommend them for your website migration!

Awesome and helpful company. Making migration very straightforward. I have a Magento store and now I can finally move it to Shopify with their help.

Team lead Oleksander was fantastic to work with, most knowledgeable third party App team I have worked with. Wish the other 3rd parties were as responsive and knowledgeable of there own product as Cart2Cart team is.

Oleksander was a super support for our team to migrate data from Wix to Shopify. He was responsive, reliable and always ready to help. And he got the job done for us. A real professional. Highly recommend!

We have to move 7 years of data and almost 100k orders from Magento to Shopify. Cart2Cart team really helped with making the process smooth as possible. Oleksander was quite helpful in communicating and taking care of some of the issues during the transfer. Glitches will happen and issue will arise when transferring so much information but overall we are very happy with using Cart2Cart and recommend you giving them a try for your migration needs.

Great data migration service. They were extremely professional and responsive and stuck to the deadlines that we needed.

We did a custom migration with Cart2Cart and were pleasantly surprised with the results. Our store is quite large, yet everything migrated perfectly and much quicker than we expected. The whole team at Cart2Cart did a great job! We got timely updates and helpful info every step of the way. Overall, the service saved us huge amounts of time and money. We would definitely recommend it!