Cart2Cart Store Migration

This app is useless. Be careful to use. First of all, it will erase all of your previous SEO work. And they never tell you that. Then, after migration, you still need to rewrite/reformat all the descriptions of each item because they are totally different formats from two platforms. Again, they never tell you this. Third, during/after migration, it will generate a lot of useless emails/pages. In a word, it's better to do the website again by yourself. It's very fast. This app cost me over $160, and useless.

Not for us. Seemed like it would work well to migrate standard attributes, but for payment - which takes place on their platform - they asked for a official photo id (passport / drivers license) and copy of a credit card -- not sure why this is so invasive, we passed on sending this information overseas.

I needed to import less than 40 products but was given an error that my host had blocked their IP address. They then said I would need a custom migration which which start at $299.,,

oh my goodness. I called with a questions and the guy was so rude. He told me he only answered questions about pre-enrollment. That other questions needed to be handled with chat. Of course I had already tried that avenue and didn't recieve any communication for 25 minutes.CUSTOMER SERVICE IS HORRIBLE!

DO NOT WORK WITH THEM! They did our migration halfway through then wouldn't proceed until we gave them a five star rating. They totally blackmailed us. The final results were not ideal. You're better off using piecemeal uploaders to upload all of your orders/customers/products. Use them at your own risk.

TERRIBLE! I needed to just remigrate the same files over i already paid for, they wanted me to pay again. After tirelessly telling them it is the same files they still wanted money. So i paid. They remigrated and i specifically chose "DO NOT DELETE DATA" and they deleted ALL data from my store, CMS pages, products, etc... What a terrible experience, hours and hours and hours of time lost.

The first attempt at migration from 3dCart left us without product images and they imported abandoned carts as paid orders. I contacted support. It was days before they had a fix. Then they still had abandoned carts coming in as paid. Again I contacted them. It was over a week before they attempted again. We had almost 30,000 orders to import. The multiple attempts ended up creating duplicate orders. So now we have over 90,000 orders in the system, many of which are duplicate and triplicate orders. Each time they say they have to figure out what happened and try again. I expected for over $400 they could get this done. I was quoted a 10 hr migration. It has been over 3 weeks now and we still do not have a proper migration and we will have to hire another company. Oh, and not all customers ever imported and the ones that did, their passwords did not work. Many had to create new accounts. Luckily Shopify's system is smart enough to match customer accounts with orders based on the email address used. I do not recommend dealing with them. They clearly do not know what they are doing when it comes to a larger store with hundreds of item, thousands of customers and tens of thousands of orders.

OMG ridiculously expensive! They want to charge more than $100 per hour and act like it'll take forever and they're manually migrating things.