CK: Abandoned cart on WhatsApp
Send campaigns, cart recovery & order updates on WhatsApp Chat
Rating
4.9
feedback
278
chart
#587
All reviews
Jan. 29, 2026
La app me ha cobrado por tres meses , más de usd 300, los whatsapp no llegan en Colombia, cobran sin verificar el funcionamiento, hay otras que por solo usd 10 al mes, y envían perfecto. Solicitaré un refund, por lo anterior
Gracias por compartir su opinión. Nos gustaría aclarar algunos puntos para mayor transparencia. Durante el período de tres meses mencionado, los mensajes de WhatsApp se enviaron y entregaron correctamente a clientes en Colombia. Tras revisar juntos los registros de entrega, el comercio confirmó que los mensajes fueron recibidos, y que la inquietud planteada estaba relacionada con el valor comercial de los mensajes, y no con un problema de entrega. Nuestra estructura de precios y el funcionamiento de las automatizaciones (los mensajes se envían a todos los pedidos que cumplen las condiciones una vez que la automatización está habilitada) fueron explicados claramente antes y durante el uso del servicio. También recomendamos desactivar la automatización si no se ajustaba a las necesidades del negocio, pero esta se mantuvo activa. Entendemos que cada negocio evalúa el valor de forma diferente, y siempre estamos disponibles para ayudar a los comercios a revisar su configuración y asegurarnos de que se alinee con sus objetivos. Cualquier persona con preguntas puede comunicarse directamente con nuestro equipo de soporte.
Jan. 25, 2026
Le support est super réactif et l'application permet vraiment de tout automatiser notament pour récupérer les paiements abandonnés. C'est vraiment rentable
Dec. 15, 2025
very happy working with you, you are quick to reply and to the point, thank you
Dec. 10, 2025
Fast support and easy setup! Almost took no effort to set up whatsapp channel on my website with this app.
Nov. 21, 2025
Atención al cliente de 10. Vinodh ha sido rapidísimo, amable y muy eficaz. Tenía un problema y me lo solucionó en un momento. Una maravilla de servicio, totalmente recomendable.
Nov. 20, 2025
I want to highlight the excellent support that Vinodh has provided. Every time I’ve needed his help, he has been fully willing to assist me. He connects with me, guides me step by step, explains everything with patience, and makes sure I understand clearly. It’s evident that he is an exceptional and highly committed professional. There have been several occasions when I’ve required his support, and in all of them he has responded with the best attitude. I truly appreciate his dedication, his constant attention, and the quality of the assistance he provides. He really makes a difference.
Nov. 13, 2025
App davvero eccezionale! Il servizio clienti è qualcosa di unico: educati, gentilissimi e sempre super disponibili a risolvere qualsiasi problema in pochi minuti. L’app funziona in modo impeccabile, semplice da usare e davvero utile per chi gestisce uno store su Shopify. Consigliatissima al 100%!
Nov. 2, 2025
Awesome team, super helpful!!! I'm super impressed with the way team supports & helps throughout the process. It's a complete hands off setup with their help, surely recommend this to all shopify store owners :D
Store
Eyedentity Opticians
Using app
5 months
Oct. 30, 2025
No contestan tan rapido pero hicieron el cambio super rapido una vez contestado.
Oct. 28, 2025
We’ve been using this app for both our storefront and backend operations, and it has been a great addition to our workflow. The automated messaging feature saves us significant time and effort, helping streamline our overall operations efficiently. A special mention to the Carthike team for their prompt and dedicated support — they’ve been extremely responsive and helpful at every step, resolving every roadblock we faced quickly and professionally. We would highly recommend this app to any business looking to simplify operations and enhance customer communication.
Oct. 25, 2025
i have had this app for a bit. it does great though i cant quite say that my average order value has increased since i begun using the app . But it does work beautifully.