CK: Abandoned cart on WhatsApp

Good app and great support.

Powerful App, Unbelievable Support CartHike delivers exactly what it promises for WhatsApp automation. It's a solid tool for recovering abandoned carts and sending order updates. While the UI could use some minor refinements, the core functionality is excellent. The real standout feature, however, is the support team—they are unbelievably responsive, helpful, and available at all hours. That level of service is rare and makes this app a top-tier choice. Highly recommend.

Muito bom e suporte excelente. Parabéns.

Must have if you want to recover or send messages manfully. Great tool so far!

Começamos a usar o app a pouco tempo, mas estamos encantados com o suporte ao cliente. Além de toda ajuda para as configurações iniciais, criaram um novo gatilho para envio de solicitações de avaliações específico para o nosso negócio!

Ottima applicazione e un'assistenza clienti fantastica! La raccomando!

Soporte excelente, estoy aprendiendo a usar la app, la versión gratuita está excelente y cumple con lo que necesito, tienen soporte rápido y atención.

I have not been using the app for long but so far, so good. and anytime I have issues they are quick to respond and resolve it. The integration with loox is also seamless. I love this app

amazin service

Setting up WhatsApp automation with the CK app was incredibly easy and smooth. The interface is user-friendly, and everything just works perfectly right out of the box. What really stands out is the support team—Devid personally assisted me in connecting my own number and guided me through every step. Super responsive and helpful. If you're looking for a reliable, efficient WhatsApp integration for Shopify, this is the one. Highly recommended!

Kindly and very present service. thanks

Fast service, fixed the issue straight away - highly recommended

your CS team not available.

very good team, support in minutes

Updating the rating to 4 star.... -------------------------------- Overall the support is responsive, however there were certain gaps and feature issue due to which making it 4 star. With some feature additions and solving support issues, the app may deserve 5 star. -------------------------------- Some basic features are good which are included in free plan and with basic efforts those can be configured. However, if you want to use advanced then challenges begin. I wanted to use marketing campaigns, and submitted the campaigns. However after a day the campaigns show "Waiting for review". However I couldn't see any templates in my Facebook Business account. Since marketing is configured with my account, so that would be my obvious expectation. When I contacted customer care, they informed that since your store is in development and password protected the campaigns can't be approved. So effectively the campaigns are pending with carthike team itself, and they are just sitting on it. No information, no sla and no help anywhere on the app. How a merchant will figure out on the next steps. When asked some further question, the response was very cold as "out Q&A team is looking into the questions and we'll get back to you with answers". Waiting for it and no response so far. I believe the basic purpose of the customer support is to provide the answers to queries and representaives handling should have some basic knowledge about the customer queries. It's not like, there're some core tehnical questions for which they need to consult the dev team. These are some basic usage questions, which were forwarded to Q&A team. Possibly the team needs to hire better and knowledgeable representatives.

The app is easy to use—no expertise needed, no hassle. The support team is very responsive and helpful. Worth every penny!

Amazing app and outstanding support! CK: WhatsApp Shopify app works perfectly and integrates smoothly with our store. What really stands out is their support team — incredibly fast, responsive, and genuinely helpful. They solved my questions right away and made the whole setup effortless. Highly recommend!