CK: Abandoned cart on WhatsApp
Send campaigns, cart recovery & order updates on WhatsApp Chat
Rating
4.9
feedback
291
chart
#551
All reviews
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Sept. 12, 2025
Support was quick, straight forward and efficient. Customer relations increased. Clients concerns started to be solved way quicker than before thanks to the app!
Aug. 29, 2025
Powerful App, Unbelievable Support CartHike delivers exactly what it promises for WhatsApp automation. It's a solid tool for recovering abandoned carts and sending order updates. While the UI could use some minor refinements, the core functionality is excellent. The real standout feature, however, is the support team—they are unbelievably responsive, helpful, and available at all hours. That level of service is rare and makes this app a top-tier choice. Highly recommend.
Aug. 21, 2025
Must have if you want to recover or send messages manfully. Great tool so far!
Aug. 18, 2025
Começamos a usar o app a pouco tempo, mas estamos encantados com o suporte ao cliente. Além de toda ajuda para as configurações iniciais, criaram um novo gatilho para envio de solicitações de avaliações específico para o nosso negócio!
Aug. 6, 2025
Soporte excelente, estoy aprendiendo a usar la app, la versión gratuita está excelente y cumple con lo que necesito, tienen soporte rápido y atención.
Aug. 5, 2025
I have not been using the app for long but so far, so good. and anytime I have issues they are quick to respond and resolve it. The integration with loox is also seamless. I love this app
Aug. 1, 2025
Setting up WhatsApp automation with the CK app was incredibly easy and smooth. The interface is user-friendly, and everything just works perfectly right out of the box. What really stands out is the support team—Devid personally assisted me in connecting my own number and guided me through every step. Super responsive and helpful. If you're looking for a reliable, efficient WhatsApp integration for Shopify, this is the one. Highly recommended!
July 29, 2025
Updating the rating to 4 star.... -------------------------------- Overall the support is responsive, however there were certain gaps and feature issue due to which making it 4 star. With some feature additions and solving support issues, the app may deserve 5 star. -------------------------------- Some basic features are good which are included in free plan and with basic efforts those can be configured. However, if you want to use advanced then challenges begin. I wanted to use marketing campaigns, and submitted the campaigns. However after a day the campaigns show "Waiting for review". However I couldn't see any templates in my Facebook Business account. Since marketing is configured with my account, so that would be my obvious expectation. When I contacted customer care, they informed that since your store is in development and password protected the campaigns can't be approved. So effectively the campaigns are pending with carthike team itself, and they are just sitting on it. No information, no sla and no help anywhere on the app. How a merchant will figure out on the next steps. When asked some further question, the response was very cold as "out Q&A team is looking into the questions and we'll get back to you with answers". Waiting for it and no response so far. I believe the basic purpose of the customer support is to provide the answers to queries and representaives handling should have some basic knowledge about the customer queries. It's not like, there're some core tehnical questions for which they need to consult the dev team. These are some basic usage questions, which were forwarded to Q&A team. Possibly the team needs to hire better and knowledgeable representatives.
Store
My Store
Using app
8 days