All reviews

Rating Breakdown

  • 5
    79% (93 ratings)
  • 4
    9% (10 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    11% (13 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 4, 2019

Awesome features - need to use a bit more to get more familiar but will get there. Thanks Carts Guru

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 31, 2019

Made my money back for the first month and then...within 48 hours!!! I'm looking forward to seeing what kind of impact this app makes but couldn't say better things about it.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2019

Easy to use and works very good I have more sales than before I'm very happy with the service they provide

Store

Abalor

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 31, 2019

Good, but could be enhanced for user clarity. I'm basing this off other similar apps. I found the start a bit clunky and my onboarding call was scheduled for a time while the agent was AFK. Will update when I see results.

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 24, 2019

Love how easy it is to setup all of the flows in multiple different channels. Support is top notch as well.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2019

Great app! It has a very easy setup and does leave much to think about when setting up. I highly recommend it.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 23, 2019

not working (SMS) ---------------------------------------------------------------------------------------------------------------

Store

ROZYANA

Using app

6 days

Total reviews

15

Average rating

3.5

5 / 5 Share

Aug. 12, 2019

It's unbelievable how much time and hassle this app provides. The recovery of any lost carts can be a big deal, this app converts many of those into paying customers. I love it.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2019

Great App, definitely worth the investment. This app has multiple features and makes up for more than a few apps

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2019

Working well, easy to set up and easy to use with perfect help desk. I will keep using it! Thank you

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2020

So very happy with the support and functionality of CG!! Their responsiveness and forward thinking makes a HUGE difference!! Thank you Carts Gurus!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 25, 2019

I wasn't sure about this app at first but now that i am actively using it, i have found it to be very helpful at understanding my customers on another level. I feel like I have a better understanding on what my customers shopping routines are. I would definitely recommend this app to other business owners who are new to eCommerce

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 22, 2019

Works great once you set it up correctly! We are seeing additional sales and profits far above the cost cart guru charges. We did have a few issues with the initial set up but the customer service team was able to resolve all those for us.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2019

I am very pleased, working well, easy to set up and easy to use and perfect help desk. Thank you, I will keep using

Store

J F M

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2019

Actually really love this app! It's very effective in decreasing abandoned cart rates and increasing overall success of your site! Highly recommended for any store!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2019

This is a very full featured and comprehensive app for retargeting. Probably the last and only one you'll ever need. Has many features, and does most of the basic setup for you on its own. The dashboard is very comprehensive too and breaks down all the good work its doing for you and all the money its making you. Hard to argue with that. Navigation could be a little more intuitive, but that's mostly splitting hairs. This is a great and powerful app. Definitely one of my favorite workhorse apps. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2019

My abandon cart rate recovery was decreasing. I'm excited to use the text and messenger feature and review my rates after 30 days. This is a game changer it's like 3 apps in 1.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

July 1, 2019

we use this app for sms retargeting, this app is one of the few apps that are great for retargeting, so far so good

Using app

8 months

Total reviews

1

Average rating

5.0

4 / 5 Share

June 29, 2019

I used this app to help me create more touchpints for recovering abandoned carts. It covers all of the best channels in one app. I got set up within about 20 minutes and was ready to go!

Using app

6 days

Total reviews

7

Average rating

4.6

1 / 5 Share

June 29, 2019

messed up my facebook pixel replacement. though i contacted them they blamed facebook itself. and then i contacted w facebook and shopify support. and they asserted that it happens coz of multiple pixel firing coz of placement. shopify reconnected me and this app support team again.. and i never heard back from them.. this app gave only headache and waste of time

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Hello Moon & Back, we are sorry about this; we would certainly not want any of our customers to have bad experiences from using our platform. We are investigating to see whether we can fix the issue. As our app is removed so we should no longer have any impact on your website, however we still see two different pixels. We noticed that the IDs used on the second pixel is not one of the IDs that we normally use. Having two pixels is not supposed to be a problem, it might be an issue with the set-up of one of the pixels. Give us few days more to keep looking into this issue. We will reach out to you at the soonest!