Rating

4.8

feedback

581

Reviews

chart

#16

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    34%
  • Less than a month
    24%
  • Less than a year
    26%
  • More than a year
    9%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include great service, excellent support, quick issue resolution, and easy setup. Users appreciate the functionality of the app, especially for managing Cash on Delivery (COD) orders. However, some negative reviews mention issues with customer support, particularly in resolving specific problems or concerns. There are also complaints about compatibility with multi-currency stores and instances where changes were made without permission.

Highlights

Positive feedback on service and support
Ease of setup and functionality
Mixed reviews on customer support quality
Issues with compatibility and unauthorized changes
Appreciation for managing Cash on Delivery orders

Rating Breakdown

  • 5
    96% (560 ratings)
  • 4
    1% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 94% (546)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 25, 2025

The app is not reliable and their support is absolutely not willing to help especially Vianny. We showed them clearly with video recording that many clients are not able to complete orders with COD and the support replies back that its working for them and left it there. No intention to help figure out why it doesn't work. When my shopify developer is testing the COD it works for him but for us in the UAE on both android and iphone and also for customers, when selecting COD, the card details doesn't disappear. I've reached out to support multiple times and same story everything. Good potential app but bad support.

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 23, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

Great service.

Store

AuDelà

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2025

Great app, and great support always available.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 9, 2025

Store

Jolene

Using app

About 2 years

Total reviews

2

Average rating

5.0

All reviews

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