Releasit COD Fee & OTP Verify
Releasit Cash On Delivery - All-in-one COD solution
Rating
4.8
feedback
581
chart
#16
All reviews
Review RSS Feed
Nov. 25, 2025
The app is not reliable and their support is absolutely not willing to help especially Vianny. We showed them clearly with video recording that many clients are not able to complete orders with COD and the support replies back that its working for them and left it there. No intention to help figure out why it doesn't work. When my shopify developer is testing the COD it works for him but for us in the UAE on both android and iphone and also for customers, when selecting COD, the card details doesn't disappear. I've reached out to support multiple times and same story everything. Good potential app but bad support.
Nov. 4, 2025
Excellent service. They helped me fix my issue and stayed with me on chat throughout.
Store
Ash & Harry
Using app
11 months
Oct. 31, 2025
I am using this app for 2 years now, it s great when i do pre sales, also the team is responding very fast and help with everything
Store
cochetica
Using app
About 1 year
Oct. 30, 2025
Well-designed and functional app, but the customer service is disappointing. I simply asked if there was a particular feature available. After the first response from customer service, which included a video tutorial, I found that the change had already been made to my shop without my permission. After asking for everything to be put back the way it was, the main setting was not enabled, causing me damage. Fortunately, only one customer made a purchase without adding cash on delivery! Be careful!
We’re deeply sorry for what happened and understand how frustrating this must have been. This situation should not have occurred, and we take full responsibility for it. We’re reviewing our internal processes to ensure this doesn’t happen again and truly appreciate your understanding as we work to improve.
Oct. 21, 2025
Oct. 23, 2025
Excellent Support Experience! Thank you, Smiljan, for your outstanding support. I really appreciate your quick and professional response .
Oct. 16, 2025
Oct. 23, 2025
We faced some issue, but they resolved it and now the app is working perfectly fine. Thanks for the support. Highly Recommended.
Sept. 25, 2025