Releasit COD Fee
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ottima app ,comoda per chi accetta i pagamenti in contrassegno , e assistenza pronta e veloce nel rispondere a qualsiasi domanda .bravi!
So an embarrassing experience with the support every time. So a buggy app and every time something doesn't work properly. I paid a lot of money on the trash with these guys...
I sincerely apologize for the negative experiences you've had with our support and the issues you've encountered with our app. We strive to provide the best service and products to our customers, and it’s clear that we fell short in your case. We take your feedback very seriously and are committed to improving our support and app functionality. Your experience is not what we aim for, and we understand how frustrating it must have been. I would appreciate the opportunity to make things right. Please contact me directly at [email protected] so we can address your concerns promptly and find a resolution that meets your expectations. Thank you for bringing this to our attention and for your patience.
++++ ++++ ++++ abbiamo scelto di inserire questa app per avere l'opzione contrassegno come metodo di pagamento per l'italia. Sono stati velocissimi e molto precisi. Il team è intervenuto in tempo reale per rendere la app subito operativa, decisamente consigliato ! ++++ ++++ ++
I highly recommend the app as it's great for smaller online stores that can't afford more expensive plans. The help in fixing the templates was unexpectedly fast and efficient, I finished the implementation in less than half an hour.
Assistenza sempre al TOP! Veloci, efficienti e gentili. Consigliatissimo!!
L'app funziona e il supporto tramite Whatsapp è molto veloce. L'unica cosa è che la commissione di pagamento viene aggiunta come prodotto per il cliente. Comunque è utile.
Appena installato. Soddisfa le mie aspettative riguardo un'applicazione del genere, sia per la configurabilità che per la semplicità. Servizio assistenza velocissimo!
App is good, but I dont get replies from the support for like 4 weeks now despite constantly sending them messages. I missed sales beacuse no notification email was sent that my monthly quota was exceeded. You can no edit an order once a customer has placed it...
Thank you for your feedback and for recognizing the quality of our app. I sincerely apologize for the delay in our support responses and the inconvenience it has caused you. We understand how crucial timely support is, and missing sales due to lack of notification is unacceptable. We are currently reviewing our support processes to ensure faster response times and better communication. Additionally, we are working on improving our notification system to prevent issues like exceeding monthly quotas without notice. Regarding the inability to edit orders once placed, we recognize this limitation and are exploring ways to enhance our app’s functionality to better meet your needs. Please contact me directly at [email protected] so we can address your specific concerns immediately and work towards a satisfactory resolution.
this app is horrible, once you click a language for the app you cant change it so be carful, also the app dosnt work. I added a comission but it still donst appear on my store.
I apologize for the inconvenience and frustration you have experienced with our app. We understand how important it is to have a smooth and flexible user experience. I am pleased to inform you that we have recently added new features to our dashboard page, including the ability to change the app's language easily. This enhancement is part of our ongoing effort to improve our app based on valuable feedback from users like you. Regarding the commission issue, we have thoroughly tested the functionality, and it should be working perfectly. If the commission still does not appear on your store, please contact our support team directly at [email protected], and we will assist you immediately to resolve the issue. We appreciate your feedback and patience as we strive to make our app better for all users.
Schneller Support, funktioniert alles einwandfrei.
Must have app if you need to send the orders with COD.
Ottimo supporto al cliente. Mi hanno risposto immediatamente e aiutato nella risoluzione del mio problema!
Releasit COD è una applicazione che ci ha permesso di gestire le consegne con contrassegno in maniera molto semplice e funzionale. Il piano gratuito da 60 ordini è veramente ottimo non solo per negozi che stanno crescendo ma anche per quelli con un numero di ordini già discreto. Da segnalare l'assistenza in tempo reale con supporto immediato e funzionale. Per la nostra esperienza non possiamo che raccomandare Releasit COD.
No reply from Releasit Cash On Delivery team. I am uninstalling it.
I apologize for the lack of response from our Releasit Cash On Delivery team. We deeply regret any frustration and inconvenience this has caused you. Your feedback is very important to us, and we are committed to improving our communication and support processes. Please give us another chance to address your concerns and assist you promptly. If you would be willing to reinstall the app, please contact me directly at [email protected], and I will ensure that your issues are resolved as quickly as possible. Thank you for your understanding and patience.
Assistenza veloce, perfetta e competente! Numeri uno!!
L'app è tecnicamente fatta benissimo, ma quello che mi ha colpito di più è l'assistenza cliente che fa veramente la differenza. Gentili, veloci e professionali. Consiglio quest'app a tutti che hanno bisogno di offrire l'opzione di contrassegno.
I have never experienced such good customer support! Thank you here as well Marco! I really recommend the app. I got immediate response to my questions, and a lot of help even with my specific requests. Totally worth to use the app as well!
Really helpful team, and quick to address concerns. The app works perfectly fine as was needed. Thank You
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