All reviews

Rating Breakdown

  • 5
    92% (61 ratings)
  • 4
    3% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (3 ratings)
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4 / 5 Share

Dec. 21, 2024

We deal directly with the owner, who listens carefully to customer concerns. The only issue for now is that the app is currently only functional in our primary market – it’s not yet available in other markets (countries). We're hopeful this can be addressed by February/March 2025. For this reason, we're giving a provisional 4-star rating, which we’ll gladly adjust once the expansion is in place.

Using app

--

Total reviews

7

Average rating

3.7

5 / 5 Share

Dec. 18, 2024

Highly recommend HeyChat! Amazing customer support and agility for our needs!

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Really love the app it integrates smoothly with my site and the customization is beyond amazing. Hopefully my store will get the WhatsApp integration someday. Other than that it’s a really nice definitely recommend

Store

norea

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Terrific so far. Very happy with HeiChat and the simplicity of installation

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2024

Après une heure d'utilisation, cela semble plutôt bien. À mon avis, personnaliser le robot est très pratique. J'ai testé la fonction de suivi des colis, elle est très utile. Enfin, il peut même définir les horaires de présence en ligne, lorsque je ne suis pas en ligne, l'IA intervient, et lorsque je suis en ligne, j'observe l'IA répondre et j'interviens au moment opportun.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 8, 2024

This is amazing! I know AI is way smarter than I could ever be, but I just installed HeiChat and tested it on our site. I asked 95% of our customer service questions to it and it answered all of them flawlessly without me having to give it any information. This will cut back a lot of my customer service time. I'm very excited.

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 7, 2024

Great service by Dave, HeiChat is timely and accurate, and Dave's assistance ensured that I had a seamless interaction. I highly recommend their service for reliable customer support!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

This AI-powered bot has exceeded my expectations for customer support. It learns quickly, making setup straightforward and efficient. Even with limited response time, the bot ensures every customer interaction is thorough and satisfying. Security is reliable, backed by AWS, which adds peace of mind. Special thanks to Support Dave for his quick, professional, and friendly assistance. His help made the experience even better. Highly recommended for anyone seeking a smart and secure customer support solution!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

We can only highly recommend HeiChat, we have been working wit HeiChat since june 2024 and it has really helped our customer service. Easy to install.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Die Handy-App ist sehr nützlich, man kann jederzeit die Antworten der KI und die Tickets einsehen.

Using app

12 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Excellente appli ! Lorsque l’on entraîne le chatbot, il comprend très vite où l’on souhaite en venir afin de répondre au mieux au client.

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Excellent application! Practical, the answers are perfect, and especially! The ability to modify answers so that the AI learns is truly a bonus! I recommend it without hesitation!

Using app

12 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 30, 2024

I was skeptical about chatbots. It seams that now they work better with this ChatGPT integrations. Happy to keep using it and see what new updates come.

Store

Saraa

Using app

19 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Es ist so gut. Wir mögen es.. Spart Zeit und fühlt sich menschlich an.

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Simply amazing, Heichat was super interactive and my clients where mentioning about the conversations they had with the AI Agent whom we named as Grace. Such a beauty it is. looking forward for more upgrades soon

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Llevo poco tiempo usando la app pero muy contento sobre todo con el servicio de atención al cliente.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

This is one of the best apps to add to my store. It learns a lot from details on my webpage, and I can teach it what I expect to say to my clients. highly recommend this app for anyone that needs a helping hand talking to your clients.

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

I think that an AI-powered bot will be able to provide thorough customer support and make them happy, even if the time available to respond to customers was limited. This bot's AI learns, so it was very easy to set up. It was really helpful. Security is also safe because of using AWS. Support Dave was very kind, helpful and responded quickly and very professionally. I really appreciate. This app is highly recommended.

Store

Best

Using app

2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

I love heichat it talks on my behave I like how it explain everything to anyone who reached the chat on a professional way thank you so much I will continue use it keep up the good work I highly recommended heichat to any business who want someone answer any questions for them either they are available or not.

Using app

25 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Love it, it was up and running in minutes. Fine tuned it within half hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

Using app

26 days

Total reviews

5

Average rating

5.0