HeiChat: ChatGPT Sales Chatbot
a ChatGPT Sales Bot for Shopify Merchant
Rating
4.8
feedback
35
chart
#1,744
All reviews
Rating Breakdown
Nov. 2, 2024
I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.
Oct. 28, 2024
Je recommande cette application car je la trouve tout simplement efficace, elle me permet de ne pas laisser le client sans réponses, d'obtenir un suivi bien réel, un historique pour mieux comprendre mes clients et surtout cette application est agréable, parfois rigolote vraiment je l'apprécie beaucoup ! Merci infiniment à l'équipe
Oct. 26, 2024
L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés
Oct. 28, 2024
I recently started using HeiChat to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions. A special shoutout to Dave from HeiChat, who was exceptionally helpful in getting everything setup correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient. Overall, heichat has significantly improved my customer service experience, and I highly recommended it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.
Oct. 25, 2024
Been user HeiChat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended
Oct. 25, 2024
My store has 1,000 products, but the free package only supports learning for 500 products. I contacted the development team, and they quickly helped me increase it to 1,000. the chatbot learns very fast and can immediately make recommendations based on the products. Not bad.
Oct. 24, 2024
My friend recommended an AI chatbot for their store, and I found it very convenient! they don't charge based on the number of agents, and most functions can be used for free in the basic version. I highly recommend it.
Oct. 21, 2024
I have been looking for similar products that support real-time viewing on mobile phones. Their mobile app is very convenient, and new messages can be pushed directly. This is what I want.
Oct. 21, 2024
Convenient setup without the need for workflow. Can choose AI models, very user-friendly.
Oct. 20, 2024
The setup is simple. The support team responds very promptly, and the AI can understand the products on my website without much configuration.
Oct. 9, 2024
This is a great app, I like that there are options for different LLMs available for various amounts of tokens. Great customizations as well. I believe this is the only GPT -4-backed application for free.
Feb. 28, 2024
App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great
Hi Brightr® Sleep: Thank you for using HeiChat. Currently, HeiChat has been serving your website for 2 months. Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.
Feb. 23, 2024
素晴らしいアプリケーションです。私のコンバージョン率が完全に向上しました。このアプリケーションのおかげで、私のお客様は大手ブランドに匹敵するサポートを享受しています。強くお勧めし、私のすべての店舗に導入する予定です。
Using app
About 1 month
Total reviews
2
Average rating
4.0
Jan. 30, 2024
I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies. I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc. This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs. The developer was very helpful and responsive This is a must have app for any shopify store
Dec. 12, 2023
I was shocked to see how well this app performs with such scant information. The setup was straightforward although they'd be wise to apply the selected color to various chat icon styles like Helpscout, etc. All in all it's a great tool to move away from the old FAQ/ help center model.
Thank you so much man! We are glad that we helps!