All reviews

Rating Breakdown

  • 5
    89% (31 ratings)
  • 4
    3% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    9% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 2, 2024

I am amazed by this app. So well thought out and implemented. I have nothing bad to say about it. I tried them all out, and this one is by far the best for what I needed. I honestly feel safe having this chatbot be the potential first contact for my luxury clothing brand.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

Je recommande cette application car je la trouve tout simplement efficace, elle me permet de ne pas laisser le client sans réponses, d'obtenir un suivi bien réel, un historique pour mieux comprendre mes clients et surtout cette application est agréable, parfois rigolote vraiment je l'apprécie beaucoup ! Merci infiniment à l'équipe

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2024

L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2024

I recently started using HeiChat to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions. A special shoutout to Dave from HeiChat, who was exceptionally helpful in getting everything setup correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient. Overall, heichat has significantly improved my customer service experience, and I highly recommended it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.

Store

Wilbert

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Been user HeiChat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended

Store

Daizy

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

My store has 1,000 products, but the free package only supports learning for 500 products. I contacted the development team, and they quickly helped me increase it to 1,000. the chatbot learns very fast and can immediately make recommendations based on the products. Not bad.

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

My friend recommended an AI chatbot for their store, and I found it very convenient! they don't charge based on the number of agents, and most functions can be used for free in the basic version. I highly recommend it.

Using app

17 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Perfect support for RTL. I tested so many products, this is the only one!

Store

Elaxas

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

I have been looking for similar products that support real-time viewing on mobile phones. Their mobile app is very convenient, and new messages can be pushed directly. This is what I want.

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Convenient setup without the need for workflow. Can choose AI models, very user-friendly.

Store

Guttie

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

The setup is simple. The support team responds very promptly, and the AI can understand the products on my website without much configuration.

Store

Fickiey

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

This is a great app, I like that there are options for different LLMs available for various amounts of tokens. Great customizations as well. I believe this is the only GPT -4-backed application for free.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2024

Easy to set up and train. Very responsive team

Store

Mojo

Using app

3 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Aug. 18, 2024

Very happy with this app so far!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2024

very good app

Store

RS SHOP

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2024

Great App for shopify. Easy to install and work with.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 28, 2024

App was great to start with, but then it just forgot everything it learned and became abosolutely USELESS. Wrote customer service twice, NO ANSWER.. not great

Using app

24 days

Total reviews

6

Average rating

3.7

Developer Reply

Hi Brightr® Sleep: Thank you for using HeiChat. Currently, HeiChat has been serving your website for 2 months. Previously, there were some delays in replying to your emails, but now we are processing your email requests normally. We also welcome your feedback at any time.

5 / 5 Share

Feb. 23, 2024

素晴らしいアプリケーションです。私のコンバージョン率が完全に向上しました。このアプリケーションのおかげで、私のお客様は大手ブランドに匹敵するサポートを享受しています。強くお勧めし、私のすべての店舗に導入する予定です。

Using app

About 1 month

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 30, 2024

I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies. I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc. This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs. The developer was very helpful and responsive This is a must have app for any shopify store

Using app

6 months

Total reviews

5

Average rating

4.8

1 / 5 Share

Dec. 12, 2023

I was shocked to see how well this app performs with such scant information. The setup was straightforward although they'd be wise to apply the selected color to various chat icon styles like Helpscout, etc. All in all it's a great tool to move away from the old FAQ/ help center model.

Using app

11 days

Total reviews

61

Average rating

3.2

Developer Reply

Thank you so much man! We are glad that we helps!