Chatty AI Chatbot & Live Chat

Reviews Summary

The reviews for the Chatty app on Shopify are overwhelmingly positive, with users praising the excellent customer support provided by team members like Hazel, Hana, Andy, Audrey, and others. Customers appreciate the quick responses, efficient problem-solving, and patience exhibited by the support team. The app itself is highly regarded for its functionality, ease of use, and effectiveness in managing customer interactions. Users also highlight the smooth setup process and the helpful features of the app, such as the AI chatbot. However, there are a few mentions of discrepancies in pricing information and some instances where support staff may have rushed to solve issues without fully understanding the problem.