Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,169
chart
#456
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
15%
-
Less than a month
13%
-
Less than a year
5%
-
More than a year
0%
Reviews Summary
The Chatty app for Shopify has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by team members like Hana, Audrey, Emily, and others. Users appreciate the ease of setting up the app and its user-friendly interface. The live chat feature, FAQs hub, and order tracking functionality have been praised for enhancing customer engagement and support. The support team's responsiveness, professionalism, and willingness to go above and beyond to assist users have been key factors in the app's success. Overall, Chatty is highly recommended for its powerful features and outstanding customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 19, 2024
Love this app! Great features and best support staff. I had questions and got a response within minutes which is unheard of with so many apps today. Highly recommend!!!
Nov. 19, 2024
Great app for customer service, quick response and faster problem solving, I thank the assistant named Hana, she is very kind and quick in completing her tasks, I am grateful to her :)
Nov. 19, 2024
Hey @Audrey! Chatty is great ... Thanks a ton for helping me get the app up and running. It’s really awesome! You rock!
Nov. 19, 2024
App complète avec beaucoup de personnalisation même dans l'offre gratuite. ChatLive très réactif, je recommande !
Nov. 19, 2024
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