Chatty AI Chatbot & Live Chat
Sell more: AI chatbot, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,763
chart
#367
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
33%
-
Less than a month
31%
-
Less than a year
22%
-
More than a year
1%
Reviews Summary
Chatty is highly praised for its powerful AI that significantly reduces the workload of customer support teams. Users appreciate the app's ease of installation, seamless synchronization with Shopify stores, and the ability to provide precise and effective responses to customer inquiries. The AI engages with customers in a friendly and proactive manner, while also being sales-oriented by offering product links, images, and integrating the shopping cart into conversations. Users also highlight the fast and professional support team behind Chatty, with specific mentions of helpful agents like Hana, Hazel, Andy, and others. However, there are some concerns raised about UI confusion, pricing discrepancies, and issues with URL modifications in automated responses.
Highlights
Review RSS Feed
All reviews
March 26, 2026
La atención al cliente es inmediata! Hazel fue bastante amable y atenta. Excelente soporte
March 24, 2026
This is a fabulous app - Audrey, thank you for a wonderful customer care support.
March 23, 2026
thank you Jade for her professionalism and efficiency, she is so patient and helpful to resolve my inquiries :)
March 23, 2026
Customer Service is exceptional, especially, Hana. She helped me in all my troubles setting up the AI chat. Hana responds quick and I don't need to explain deep what I need, she provides instant and even suggest best practice.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more