Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,640
chart
#374
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
34%
-
Less than a month
31%
-
Less than a year
21%
-
More than a year
1%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, highlighting the excellent customer support provided by team members like Hana, Sonny, Audrey, and others. Customers appreciate the quick responses, helpful assistance, and professionalism of the support team. The app itself is praised for being user-friendly, easy to set up, and offering valuable features like AI chatbots and customizable FAQ sections. However, there are a few negative reviews mentioning performance issues, including website slowdowns and bugs that affected user experience. These issues need to be addressed for the app to be more reliable and efficient for all users.
Highlights
Review RSS Feed
All reviews
Dec. 11, 2025
the app is amazing, have been using it since a few days. There are many good features.. Also the support agent Hana is a wonderful person. Helping me a lot with custom things and other feautres to add smoothly on my website..
Dec. 11, 2025
This app is amazing, the chatbot integrates well with the right prompt - perfect for owners/marketers to ultilise. The cs team, Hana is also superb with quick fixes and making sure onboarding is great process
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