Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,653
chart
#371
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
7%
-
Less than a day
34%
-
Less than a month
31%
-
Less than a year
21%
-
More than a year
1%
Reviews Summary
The Shopify App has received overwhelmingly positive reviews for its excellent customer support, user-friendly interface, and helpful features such as AI chatbots. Customers appreciate the quick responses and knowledgeable assistance provided by support team members like Hana, Hazel, Audrey, and Andy. The app's flexibility and powerful tools for customer interaction have been highlighted as major strengths. However, there have been a few instances where customers faced performance issues, bugs, and system limitations that affected the user experience negatively. Overall, the app is praised for its functionality and the dedication of the support team.
Highlights
Review RSS Feed
All reviews
Jan. 2, 2026
Dec. 31, 2025
Audrey and Ryan offered outstanding support in addressing our questions. We are very pleased with the app so far.
Dec. 31, 2025
Megan was very helpful! OMG like I feel guilty cause I asked so many questions lol but she was very patient! as well as Hazel too! Great team!! I cant wait to see how Chatty works with my store:)
Dec. 31, 2025
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