Chatty: Live chat Helpdesk FAQ
Chatty: Live chat & customer support solution for Shopify
Rating
5.0
feedback
2,226
chart
#473
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
16%
-
Less than a month
14%
-
Less than a year
6%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the excellent customer service provided by the support team. Many users mentioned specific support team members like Hana, Audrey, Sonny, and Jasmine who were extremely helpful, patient, and quick to resolve any issues. Customers appreciated the quick responses, clear communication, and efficient problem-solving abilities of the support staff. The app itself was also highly praised for its features, ease of use, and seamless integration with Shopify stores. Users found the app to be a valuable asset for their businesses and highly recommended it for live chat needs.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 20, 2024
App works well, I like it. So helpful support, Hana is kind and patient person :) Thanks for chatting
Dec. 19, 2024
I’ve been using Chatty: Live chat Helpdesk FAQ for a while now, and it’s been great. The apps are easy to use, and I love how customisable everything is. The designs look really good too. Jade is also fantastic. They were quick to help me when I had an issue and made sure everything was sorted out. It’s been a smooth experience overall. Overall, I’m really happy with both Chatty: Live chat Helpdesk FAQ and Jade. They make things simple and easy.
Dec. 18, 2024
Great experience! Fast and accurate response, with friendly and helpful service. The process was straightforward and easy to use. Highly recommend!
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