Chatty AI Chatbot & Live Chat
All reviews
Ik ben nog aan het testen. Heeft nog tijd nodig voordat het volledig geoptimaliseerd is. Hou wel rekening dat je tijd moet besteden aan het juiste prompts en verzamelen van informatie. Je kunt wel rekenen op de hulpdesk van Chatty. Ik ben snel en goed geholpen door het team, waaronder Hazel.
The app has some issues but the support is excellent! Hana was very helpful in quickly guiding me to the solution of my request.
Good chatbot and does the job. Some issues but costumer service is very friendly
A few hiccups during the learning process but I will say once it gets going the chat is super helpful to our customers and helps scale back our time spent on customer service. If we do run into an error every now and then the support team, specifically Hazel, if super quick to respond and provide help on the spot.
its easy to set up.Hana was great!
There were some confusing part with the ui, yet Hana, customer service person, was very nice to guide us. Thanks!
We've been using the app for a little while now and it has been relatively easy to use and the customer service is quick, very helpful, and friendly. Hana, has been especially helpful in working through an issue we had with the service. She was prompt and stayed with me until it was resolved.
werkt goed. het is soms gewoon logisch nadenken en anders helpt klantenservice je. klantenservice reageert snel en willen je altijd helpen.
There were a few cases where we found that, due to system limitations, things couldn’t work exactly as we had hoped, but overall the issues were resolved. Thank you very much for your quick and courteous support. Many thanks to Sonny, Liz, Jade, and Hazel.
Toller Chatbot! Funktioiert gut und ist trainierbar. Auch der Support ist gut. Besonders die Mitarbeiterin Hana hat mir gut geholfen. Sehr zu empfehlen.
Hi there, Thank you for taking your time to leave the review. We noticed that there was no feedback included with the rating, and we truly value every bit of feedback so we can continue to improve our service. From our records, the last issue you reported to our team was successfully resolved. We’d love to know if there are any new concerns or if something hasn’t been working as expected since then. Your insight would be extremely helpful for us to understand the situation and support you better. Could you kindly share a few details about what prompted your rating? Even a short reply would help us investigate and take the right action to make things right for you. Thank you for your time and for being a valued user of Chatty. We look forward to hearing from you and assisting further if needed. Best regards, Chatty Support Team
the staff was very supportive! i wanted to use custom css to change the look of the button and hana was very helpful. would recommend
Support for this app is great, instant reply and attentive to all your needs. Jasmine helped me fix some issues I was having and provided solutions and answers effeciently! thank you.
Excelente, todo bien, a pesar de que tuvimos algunos problemas técnicos al principio, todo el equipo estuvo trabajando para solucionarlo, creo que queda muy poco para que este al 100%, por ahora dejo 4 estrellas por que me falta que una tremenda herramienta como ésta esté al 100%. Gracias Liz y gracias a todos por buenos avances.
Thank you very much to Sonny for his help and guidance, which has made running my store much easier.
Fantastic app for AI and integration with Shopify. Support is always on hand and super fast at replying! Only feedback is it can't auto assign to agents in order when you run the AI at the same time - which can be hard when you have multiple agents active every day.
We've been using this app for about 4 months now, and we just recently upgraded our plan to access some other features (more products for AI to learn from, more agents etc.) - so far it's worked pretty well for us. Their chat support is also very responsive.
Great customer support from Abby.
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