All reviews

Rating Breakdown

  • 5
    95% (1,682 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,680)
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5 / 5 Share

March 31, 2026

Hana was very kind and helpfull.

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2026

Avaliação do Atendimento – Hana (Chatty IA) Quero destacar o excelente atendimento da Hana! Desde o primeiro contato, a Hana demonstrou um nível impressionante de atenção, agilidade e clareza. Ela entende rapidamente a necessidade e conduz tudo de forma prática, objetiva e muito eficiente. O que mais chama atenção é a forma como a Hana mantém um atendimento organizado, humano e profissional ao mesmo tempo — algo que realmente eleva a experiência do cliente. O app Chatty é muito bom, mas a Hana é, sem dúvida, o grande diferencial. Parabéns pelo trabalho impecável! #Atendimento #Hana #Chatty #ExperiênciaDoCliente

Store

Femily

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

March 30, 2026

Amazing app cannot go wrong badass app

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2026

Very easy to use, contains a lot of data. Fast customer support as well. Happy!

Using app

About 11 hours

Total reviews

14

Average rating

5.0

5 / 5 Share

March 27, 2026

Excellent support, merci à Jade pour son aide

Store

Orizyu

Using app

28 minutes

Total reviews

3

Average rating

3.7

5 / 5 Share

March 26, 2026

Great experience with this app and particularly the support team, helping me customise to suit my shop

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2026

La atención al cliente es inmediata! Hazel fue bastante amable y atenta. Excelente soporte

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2026

Thanks for the help, Hazel, you great.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2026

This is a fabulous app - Audrey, thank you for a wonderful customer care support.

Using app

About 13 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

March 23, 2026

thank you Jade for her professionalism and efficiency, she is so patient and helpful to resolve my inquiries :)

Store

ME+HOME

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2026

Customer Service is exceptional, especially, Hana. She helped me in all my troubles setting up the AI chat. Hana responds quick and I don't need to explain deep what I need, she provides instant and even suggest best practice.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2026

Sonny provided me exceptional service.

Using app

2 months

Total reviews

7

Average rating

4.0

5 / 5 Share

March 20, 2026

Awesome APP. Great support. Customer service via chatty skyrockets. We use 10 languages and communication with Clients is so easy!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 18, 2026

Tech support response from the Chatty was quick enough to solve my situation. Andy, who supported today, was very prompt and precise about helping my matter. Thank you, Andy!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2026

it Is easy to use!

Using app

4 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 17, 2026

With so many products on our website, navigating can be confusing for customers. Every contact that comes through the Chatty app is a great opportunity to learn and tweak the info we feed it. Very impressed with how much the conversations have improved in helping people find the right product. The Chatty team is always quick to reply and ready to help. Special thanks to Hana!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2026

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2026

Thanks so much for your help, Irene. All of this is new to me, so I truly appreciate your patience.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2026

This App is a totally game changer, very helpful and easy to use, but the best part is the support team that makes this company make the difference because there are always very kind and helpul and run the extra miles, specially Hana make feel very important as a valued customer and person. It was a really great pleasure to be served by Hana from A to Z. I highly recommend her work and the company.

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2026

The support response time is incredibly fast. Andy was exceptionally professional and helpful, he addressed my needs quickly and resolved my concerns efficiently. I highly recommend this to any Shopify merchant!

Store

CARLUEX

Using app

12 days

Total reviews

8

Average rating

4.9