All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
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5 / 5 Share

Oct. 25, 2025

Great app and great support from the chat !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

So far so good! What sets this app apart is APRIL! Wow. I had just launched and realized my chatty wasn’t fully set up. She was so diligent. So professional. So patient. My goodness April has the patience of a saint! She treated me so very kindly and repeated the same thing in many ways until it clicked. She’s a credit to the app and a reason to stay!!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

As a free plan App, it has all the tools required to keep the conversation going with the customer. Additionally, the Q&A (FAQ section) offers customers a quick glance at the important question you can personally outline. This is a very helpful reference guide. The customer support is quick to answer (thank you Sonny) to provide details to integrate the software. We have not used the AI tools yet, but the 'quick answers' feature allows you to preprogram an answer to a common question.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Hana was great! Super smooth set-up, it looks great and promising!!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

got great help from audrey upon setup

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Zeker helpvol! Bij problemen nemen ze onmiddellijk contact met je op voor alles op te lossen , top zo!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 21, 2025

A really good app, which is very comprehensive even on the free plan. I highly recommend the app, and if you have any questions or problems, you'll get help really quickly. I had the pleasure of working with Sonny, who went through everything with me in no time and fixed everything.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Just got started but so far so good. Support is great - thanks Audrey!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Haven't started to use the app yet but looks promising! Hana from customer service has also been very helpful and swift when it comes to responding to my questions and requests. Thanks very much

Store

Exonik

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

Jasmine was amazing! She responded quickly, was super polite, and guided me step by step until everything was fixed. She also made sure everything was working perfectly before ending the chat. Very friendly and professional — thank you so much, Jasmine!

Using app

38 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

Only just started using the app but so far the support has been top-notch. Looking forward to diving deeper with the features and building it out for our store

Store

ICONS

Using app

28 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

Jasmine was extremely helpfull setting up this chat. Best customer service I ever recieved online / via chat.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Hana e molto disponibile e attentiva mi ha aiutato a risolvere il mio proplema

Using app

About 24 hours

Total reviews

6

Average rating

3.8

5 / 5 Share

Oct. 17, 2025

The APP Support is excellent. No matter what time of the day I contact them they answer and always help with issues until they are resolved. This is very important for a Store Owner to have.

Using app

1 day

Total reviews

6

Average rating

4.7

5 / 5 Share

Oct. 15, 2025

super nice app, the support is always available to help you I recommend to use this.

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Great services. Helps a lot

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2025

Great Support! Chatty’s support team is fast and responsive. Anytime I had a question, they jumped in quickly and helped right away. Really appreciate how smooth everything has been.

Using app

4 days

Total reviews

3

Average rating

5.0