Chatty AI Chatbot & Live Chat

Hana was very helpful and quick to respond. Excellent support experience — thank you!

We were looking for an app that would significantly reduce the workload of our customer support team – and with Chatty, we have found the perfect solution. The installation process was incredibly simple and straightforward. The setup and data synchronization with our Shopify store worked flawlessly from the very beginning. Within a short time, everything was running smoothly. Thanks to the powerful AI, Chatty is now able to respond precisely and effectively to our customers’ questions and issues, which has massively reduced the workload of our support team. The AI understands customer concerns very well and provides helpful, accurate answers. Chatty communicates in a very friendly and proactive way and engages with customers in a natural, supportive manner. At the same time, it is highly sales-oriented: it provides direct product links, displays product images, and even integrates the shopping cart seamlessly into the conversation. It also highlights savings opportunities, clearly presents product details, and explains available options perfectly. Another big advantage is the fast and highly professional support team behind Chatty. They helped us implement shop- and product-specific responses tailored exactly to our needs. We truly can’t imagine running our store without Chatty anymore and highly recommend this app to anyone looking to elevate their customer support. It’s a truly outstanding virtual customer service employee!

Hazel was super helpful. she was able to answer all my questions and helped me set up everything. Thanks, Hazel! This app is super life changing! Made our lives easier. the customer service is one of a kind!

Andy was great.. WOW! The assistance was quick and smooth.

The app is useful and has help us connect with customer and respond quickly to customers. Hazel is also really helpful when we have any requests.

Top App und toller Support von Andy!

It is a really great App, and the customer service is amazing

sunny was very helpful and clear with instructions

Hi, I am still at Trial period testing the integration and whatsapp AI fucntions. So far I had a lot of interactions with support and they answer super fast and are very helpful. Specially Hana has been a great help. So far I like the app, still in testing mode. Setup has been a bit of a challenge.

Super helpful tool for handling high volume chat interactions. Audrey was a great help in achieving our goals.

I had a great experience with Hana from the Chatty support team. She responded incredibly fast and was very clear and professional in her communication. My issue was resolved almost immediately, which I truly appreciated. It’s always reassuring to receive such efficient and friendly support. Thank you, Hana, for your excellent help!

Great experience with the chat system! The support team is very responsive and always replies on time. Highly recommend!

Incredible customer support, specially Hana

What a fantastic app and what a fantastic team! Chatty has been a solution to many of our needs; we were able to get immediate answers to our requests for changes and questions thanks to Sonny and Hazel's contributions, which was very satisfying. It's both easy to use and very functional.

The App is by far the most reliable and complete and the best thing is the support no mather with whom you speak to they are very well prepared. Many Kind Thanks.

Again a great experience with the support team. They're so quick, helpful and friendly. Great team!

I’m currently testing the app and already had an excellent support experience today (Sunday!). I didn’t like the position of the chat button, and within just a few minutes I received custom CSS code. Great support! Five stars from me. Keep up the great work!

Hanna was very helpful in setting up the app to work the way we wanted.

Amazing Support from Hazel! Hazel was truly incredible. From the moment I reached out, she was kind, patient, and super attentive. She didn’t just give a quick generic response — she actually took the time to understand my issue and made sure everything was resolved smoothly. Her communication was clear, friendly, and reassuring, and she went above and beyond to help. It’s rare to find support that feels this personal and genuinely caring. Thank you so much, Hazel, for making the experience so easy and stress-free. Chatty is lucky to have you!