All reviews

Rating Breakdown

  • 5
    96% (1,709 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,712)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 28, 2025

The app itself is very flexible and has many useful tools to reply to our customers. Furthermore, support is amazing! My best experience so far. Always ready to support and take on requests. Really recommended, I'll be working with them in the future for sure.

Store

REHAUS

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 27, 2025

Using app

About 1 hour

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 26, 2025

Outstanding Support from Audrey Audrey provided truly exceptional customer support. She responded quickly, understood my issue immediately, and guided me through everything step by step with patience and clarity. It’s rare to find such helpful and attentive service. She made the entire experience smooth and stress-free.

Store

Levaxco

Using app

About 12 hours

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 26, 2025

Amazing support and a truly helpful app! Hazel was incredibly kind, fast, and supportive throughout the whole process. The app works smoothly and really helps manage customer interactions more efficiently. Whenever I had a question, Hazel was there with clear and helpful answers. Highly recommended for anyone looking to improve their customer communication and engagement. Thank you, Hazel!

Store

AFC USA

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2025

Hazel very professional great help thanks

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2025

Jade de Avada is wonderful at customer support. Thank you so much for your help.

Store

SInior

Using app

3 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 22, 2025

easy to use and supportive team i have mostly connected with Hana and Andy his whole team is nice always providing better solution of every issue my whole experience is good

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 20, 2025

Excellent service avec Mirra !

Store

Solveig

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Great support especially with the AI chatbot assistance. Hana was a superstar!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Great support and tools, Hazel has been a GREAT help!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2025

Excellent customer service that guides you through so quickly and easily. Great app as well!

Store

Matter

Using app

About 8 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 16, 2025

This chatbot is very easy to use, and the customer service is helpful and always replies in a short time.

Store

viaim

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Great app and very helpful support. The Chatty app is easy to use and works smoothly with our store. Special thanks to Hana for her quick responses and clear guidance — she made the setup process very easy. Highly recommended!

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 13, 2025

Fijn geholpen door Hana en Mark. Blij met de werking van de app.

Store

Hulser

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 12, 2025

Hazel was great

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

the app is amazing, have been using it since a few days. There are many good features.. Also the support agent Hana is a wonderful person. Helping me a lot with custom things and other feautres to add smoothly on my website..

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

This app is amazing, the chatbot integrates well with the right prompt - perfect for owners/marketers to ultilise. The cs team, Hana is also superb with quick fixes and making sure onboarding is great process

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Good costomer service

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

The customer service Andy was excellent, and the plugin is very useful and fantastic.

Store

NIIMBOT

Using app

9 days

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Excellent Customer Service! Highly recommend! Charlie Farricielli

Using app

About 1 month

Total reviews

5

Average rating

5.0