All reviews

Rating Breakdown

  • 5
    93% (1,521 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,522)
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5 / 5 Share

July 26, 2025

If I could give 100 stars, I would. These developers are absolutely amazing—and the service is ridiculously on point. Honestly, I don’t think I’ve ever received better support from any app developer, ever. It’s so good, I almost don’t want to write this review because it might give my competitors an edge. This app is going to save my company a ton of time while answering customer questions up front, 24/7. We’re already pouring more leads into the site now that Chatty AI is up and running—and dialed in. It's that good. The setup is straightforward if you know your way around GPT-style prompts, and what you can do with this is unbelievable. The AI agents are incredibly smart, the customization is next-level, and again—the service from the team behind it is just top-tier. If you're on the fence: don’t be. Just buy it. Game-changer.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2025

Super friendly and easy to use! Chatty makes it so convenient to manage messages across multiple channels in one place. The integrations are smooth, and the support team especially Hana is always so helpful and responsive!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2025

Jasmine me atendio y resolvio mis consultas muy rapido y muy amable,muchas gracias!

Using app

1 day

Total reviews

4

Average rating

4.0

5 / 5 Share

July 25, 2025

Muy buena atención al cliente

Using app

6 months

Total reviews

4

Average rating

4.0

5 / 5 Share

July 22, 2025

Excellent assistance by customer support

Store

COOBEE

Using app

About 8 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2025

Super cool App, easy to set up with help of their wonderful support team "Hana". We installed, setup and deployed in less than an hour. Thanks Hana

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2025

Abby has been amazing! She went above and beyond to help us set up the Chatty app on our Shopify store. Super responsive, knowledgeable, and friendly throughout the whole process. Thanks to her support, everything is running smoothly. Great job, Abby!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2025

Hana provides very good help. Still in trial, the experience is good so far.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2025

I really like Chatty AI—it’s simple to use and fits perfectly with my store’s needs. Big shoutout to Jasmine for helping me figure out where to change the AI name and avatar shown in customer chats. She was super helpful and made the process smooth and easy. Great support and a great tool overall!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 18, 2025

Very helpful

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Thank you Hana, for your help. Fast and easy!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

Super App, komplett anpassbar, umfangreiche Funktionen. Wenn mal etwas nicht gleich klappt, einfach den Support kontaktieren, der ist jederzeit erreichbar. Alle Supportmitarbeiter sind super freundlich und hilfsbereit. Ich hatte das Vergnügen mit Sonny, er hat mir sofort geholfen und mein Problem gelöst. Ich kann die App nur empfehlen.

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 17, 2025

What a Best app to use. All the set up was smooth. Great support. Especially by Jade and Henna. They helped me through the navigation easily. Jade and Henna were all the more supportive. I loved this app.

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

July 17, 2025

Chatty's set up along with their customer help is outstanding. A special thank you to Jade, for making our experience a 10/10.

Using app

About 1 month

Total reviews

11

Average rating

5.0

5 / 5 Share

July 16, 2025

Chatty makes it really easy to organise my FAQs and show them to customers in a clean, simple way. What I love most is that it supports all kinds of communication, WhatsApp, Messenger, Instagram, email so no matter how customers prefer to reach out, I can offer it. Support has also been great. Every time I’ve had an issue, the customer service team fixed it fast. That’s a big bonus. Overall, it’s a solid app that just works, makes life easier on both sides.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 15, 2025

Hana, was quick to respond and resolved the issues with the app on my store efficiently.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 15, 2025

Great service so far, and a very positive experience. Audrey was very helpful in my first service chat. Pleased with early results. AI only works with chat - hoping that feature can be expanded to FB and IG messenger as well as emails.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

The app is easy to use, and the support team is very helpful and responsive. Thanks to Audrey, my questions were answered quickly and professionally.

Store

myLashy

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Wonderful customer service. Liam was awesome!

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

July 14, 2025

Great App, especially Sonny helped me on my last problem. :)

Using app

23 days

Total reviews

8

Average rating

5.0