All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
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5 / 5 Share

Sept. 6, 2025

The app is easy to use, and Hana provided great support, especially for basic-level features. All features work as expected.

Using app

19 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

I am from 8849tech.com, a brand of rugged phones/tablets—featuring ultra-large batteries, 720P projectors, and more. Our $700 Tank 4 Pro is among the best rugged phones on the market, so every customer matters to us. After testing online chat apps, we chose Chatty: it’s powerful yet only $20/month. Its AI assistant helps customers pick products and answers simple questions correctly, plus Chatty’s support is responsive (Sonny is professional).

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Vielen Dank ans Jasmine und William von Chatty. Ihr habt mir sehr bei der Entwicklung des FAQ Blocks für meinen Shopify Shop geholfen und einige technische Probleme behoben.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Merci à Jasmine et Ryan de m'avoir accompagné dans la personnalisation du plugin sur mon site! Tout s'est fait simplement et en quelques minutes! WOW quel magnifique service!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Sonny was very helpful, thank you

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

amazing, fast easy and supportive, super helpful

Store

hdesign

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

great app and great customer support from Hana!!!!

Using app

40 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

The best customer service.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Hana was the best thank you so much

Using app

About 24 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Works great for me. Chat support was good whenever needed.

Store

DLux

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

very good app with awsome and fast support thanks for the chatty team

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Chatty helps us streamline our customer services process process by filtering out repetitive requests and offering a quick and easy way to assist customers with more difficult questions. Also, has a super friendly and reliable support team themselves who are quick to assist us at any time.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

I recently reached out to Chatty’s customer support and spoke with Hana. She was fantastic — her responses were quick, clear, and very helpful. She understood my issue right away and guided me through the solution without any hassle. I really appreciate the fast and friendly support, it made the whole experience smooth and stress-free. Thank you, Hana!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

Application intuitive. Super client efficace avec Sonny!

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 2, 2025

This is an incredibly easy to use chatbot for Shopify. The setup was simple, and the features are fantastic. I particularly love the live agent option—it's great to know that I'm notified immediately when a customer requests to speak with a human. The upselling feature is also a game changer; it's already helped me generate a sale. The support I received from Hana was excellent, and she was a great help in resolving some issues I had.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

its amazing its support

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

GOOD CUSTOMER SERVICE

Using app

About 1 hour

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 31, 2025

Great app! The interface is modern and fits any store. The AI agent is super helpful if you can’t monitor 24/7 or hire staff. The built-in FAQ page is a big plus since Shopify lacks it. Support is outstanding, special thanks to Hana for quickly customizing my widgets to match my store’s style perfectly.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

Thank you Jasmine, for the prompt and effective help. Evolvens team

Using app

About 4 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 30, 2025

It can be overwhelming integrating a new App with a beloved website. Jasmine was incredible. She dove into custom settings with me, was very knowledgable and incredibly patient. I am left excited for the support Chatty is providing for my customers. The tracking feature is great!

Using app

26 days

Total reviews

3

Average rating

3.7