Chatty AI Chatbot & Live Chat for Shopify

Chatty AI Chatbot & Live Chat

AI Chat& sale: recommend products, answer FAQs, livechat inbox
Rating
4.9
Feedback
1,869
Reviews
Chart
#205
Shopify

All reviews

5 / 5 Share
Jan. 21, 2026

Incredible support, responds within minutes, answers all questions, guides through the process and provides an incredible customer support. Highly recommend!

Store Using app Total reviews Average rating
KartSim Over 1 year 5 5.0
5 / 5 Share
Jan. 20, 2026

Overall a great app, good FAQ templates and great customer support , especially Andy.

Store Using app Total reviews Average rating
Solvia 14 days 5 5.0
5 / 5 Share
Jan. 20, 2026

Andy was so kind and patience with me. Andy helped me along the way to get my chatty app up and going. Explained everything I was confused about and the pictures to walk me though everything was the greatest. Andy took the time to explain to me why only some of my items was not syncing and offered me information on the promo that was being offered to upgrade which was very helpful as well. I will be upgrading after I explore a little more. Thanks again Andy for the wonderful chat experience.

Store Using app Total reviews Average rating
Harkfill Press 1 day 1 5.0
5 / 5 Share
Jan. 19, 2026

Beautiful experience—the app works perfectly, and it’s free Before, I was paying $39 per month for Tidio for the same functionality.

Store Using app Total reviews Average rating
Hilltop Truck Sales About 3 hours 1 5.0
5 / 5 Share
Jan. 19, 2026

Customer service is excellent and prompt.

Store Using app Total reviews Average rating
QIDI US Store 6 months 2 5.0
5 / 5 Share
Jan. 18, 2026

Ich bin meist sehr spät online , wo ich mich um Einrichtungen kümmere. Egal wie spät es war, Hazel hat mir super geholfen, schnell zu verstehen und zuverlässig das die Umsetzung klappte. VIELEN DANK!

Store Using app Total reviews Average rating
MiMaMode 2 days 1 5.0
5 / 5 Share
Jan. 18, 2026

Customer support Hana responded very quickly. It is really 24/7 support not like other support that usually does not reply very quickly. Get my problems resovled, very happy with the service. Hana provided great customer service.

Store Using app Total reviews Average rating
Door Harbor 6 months 2 5.0
5 / 5 Share
Jan. 16, 2026

Small issue, but quick and great service from Audrey and resolved. Thank you!

Store Using app Total reviews Average rating
depauwwonen 10 months 15 4.9
5 / 5 Share
Jan. 15, 2026

Wow, I was talking to Hana today and can I just say how helpful she was. I wasn't rushed and she took the time to explain everything to me and share links for my future use. Just based on my experience alone with Hana I would recommend chatty 100%. Thank you for all the help Hana, and hoping ill get you next time if I ever need support.

Store Using app Total reviews Average rating
MyMental LTD About 3 hours 3 5.0
5 / 5 Share
Jan. 15, 2026

Store Using app Total reviews Average rating
VITALITA Over 1 year 5 5.0
5 / 5 Share
Jan. 15, 2026

I relied upon help from Hazel today for setting up chat etc. It was refreshing to have a real live help that was patient, clearly very competent and, well, helpful. Saved me so much time and stress. Trust me, I do suspect that some apps help make it a sport to confuse and stress :). So, thanks for super service and I look forward to going to the next stage of your app.

Store Using app Total reviews Average rating
Uthful Life 4 months 5 4.8
Developer Reply

Thanks so much for the kind words. We really appreciate you taking the time to share this. We’re glad to hear Hazel was able to help you get everything set up smoothly and save you time and stress. That’s exactly the experience we want merchants to have, especially when setting things up for the first time. We’ll be sure to pass your feedback along to Hazel. She’ll be very happy to hear this. We’re excited to support you as you move on to the next stage of using the app, and we’re always here if you need anything along the way.

5 / 5 Share
Jan. 15, 2026

Hanna has been very effective and helpful. Thanks you

Store Using app Total reviews Average rating
Cafés Legal 17 minutes 2 5.0
5 / 5 Share
Jan. 13, 2026

Hanna

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 13, 2026

Audrey is great, tremendous help! This is for sure a great app

Store Using app Total reviews Average rating
JapaneseWorkwear.com 2 days 1 5.0
5 / 5 Share
Jan. 12, 2026

Genuinely a very good app for small business. I am a 1 man operation and it is very difficult to handle all the inquires and messages I get. Chatty AI bot has helped me streamline and answer quick questions very easily. Hope this helps out fellow small business owners! Their support team are also incredibly helpful and kind!

Store Using app Total reviews Average rating
Screw Loose 6 months 2 5.0
Developer Reply

Thank you so much for sharing such thoughtful feedback. We’re really glad to hear that Chatty has been helpful for your business, especially as a one-person operation. Managing inquiries on your own can be challenging, so it’s great to know the AI bot has helped you handle quick questions more smoothly and save time. Your words about our support team truly mean a lot to us as well. Thank you for recommending Chatty to other small business owners. We’re always here if you need any support or have ideas to share as your business grows.

5 / 5 Share
Jan. 12, 2026

amazing help from Hazel from chatty, very helpful and sorted a big problem i was facing on my end easily and efficiently

Store Using app Total reviews Average rating
Uk Drip Season 4 months 4 5.0
5 / 5 Share
Jan. 12, 2026

Audrey did a really good job helping me :) Great service, great response time. Always happy to text AVADA Support :)

Store Using app Total reviews Average rating
CLIMAQUA 11 months 3 5.0
5 / 5 Share
Jan. 10, 2026

Audrey

Store Using app Total reviews Average rating
Sekage.com 3 days 4 5.0
5 / 5 Share
Jan. 9, 2026

Hazel, member of the Chatty support, offered a great patience and assistance. So far the app is working very well. Recommended.

Store Using app Total reviews Average rating
PuffyJewel.com About 3 hours 4 5.0
5 / 5 Share
Jan. 9, 2026

Love this app, its works really well. The support team is too good.

Store Using app Total reviews Average rating
Fijian Bula Store About 1 hour 1 5.0
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