Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,787
chart
#442
All reviews
Nov. 12, 2025
I had a great experience with Andy from the Chatty support team. He replied quickly, clearly explained how to use the AI chatbot for real-time Shopify order tracking, and even provided a visual example that made everything easy to understand. Very helpful, polite, and professional — excellent support!
Nov. 11, 2025
Super Kundensupport, danke Hana. Die App ist wirklich sehr übersichtlich und hat alles was man sich vorstellen kann
Nov. 10, 2025
I added this app and it was one of the best things I could do to help me with a customer service agent when I am not available. Hazel walked me through the process and also went above and beyond to make sure I had everything set up properly. A great choice for my business.
Nov. 6, 2025
We’re currently in the setup phase with the Chatty app, and the experience has been excellent so far. The onboarding has been smooth, and the tools are already proving easy to work with and tailor to our business needs. A big thank-you to Audrey, who has been incredibly helpful throughout the setup. She’s guided us through each step, answered every question clearly, and made the whole process feel simple and well supported. Looking forward to seeing Chatty fully in action!
Nov. 6, 2025
Nancy and the Technical Support Team were very helpful and responsive. They solved my issue quickly. I really appreciate their support!
Nov. 6, 2025
We’re COY Eyewear, and the Chatty app has been an excellent addition to our platform: both visually and functionally. It offers multilingual support and features a true AI chatbot that follows the rules you set while remaining flexible and personal to your store’s tone and needs. It has made customer interaction smoother and smarter. The support team has been fantastic, truly one of the best experiences we’ve had. Highly recommended.
Nov. 5, 2025
Awesome app and amazing quick customer service. Recommend to anyone with an online store.
Nov. 5, 2025
Hana & William were super quick and replying and the support is second to none. Thanks guys!
Nov. 4, 2025
Chatty ist für eine kostenlose Variante echt Top und hat alle Funktionen die man braucht. Der Kundenservice ist auch echt super. Ich hatte mit Hana geschrieben und Sie hat mir bei mehreren Sachen geholfen und sich echt mühe gegeben, eine sehr freundliches gespräch :)
Nov. 4, 2025
I found the app delivers excellent value even with the free plan. The team responded quickly and efficiently to my questions. I had read reviews saying support for free plan users was lacking, but my experience was much better than expected. Several support reps assisted me during the trial, and Hana stood out as especially helpful.
Nov. 3, 2025
I'm using Chatty to assist with my online customer service, and the AI has swiftly resolved most of my customers' inquiries. I'm very appreciate to Hana. There was an issue with URL responses, and with her technical help, I resolved this response problem. The function is awesome. If you have any questions, please don't hesitate to seek their assistance. Thank you again.
Store
LINGXIAO PUMP
Using app
About 2 hours
Nov. 3, 2025
La aplicacion funciona muy bien, y el soporte de Audrey fue excelente gracias
Using app
9 days
Total reviews
2
Average rating
5.0
Nov. 3, 2025
You can use all the essential features even for free — and their customer support replies super fast!! Absolutely amazing!!