All reviews

Rating Breakdown

  • 5
    93% (1,520 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,521)
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5 / 5 Share

Nov. 21, 2025

Super helpful customer service.

Using app

3 months

Total reviews

6

Average rating

4.8

5 / 5 Share

Nov. 21, 2025

amazing customer support and ai. helped me fix my issue immediately.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2025

En train de le tester, IA plutôt performante et Sav au top (un grand merci à Jade pour son aide et sa gentillesse)

Store

SAMPUR

Using app

15 days

Total reviews

10

Average rating

4.9

5 / 5 Share

Nov. 20, 2025

The Team is very helpful and they are really motivated to find a solution for you as possible as they can. I am in touch with Andy most of the time and he is very good at his job.

Store

ALDO

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Good app, easy to set up and very good and fast customer support!

Using app

8 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 18, 2025

Audrey was fantastic, patient and very helpful so that we could identify and understand some global issues and well as help me personalized our Chatty system a little more!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

The support for the app is great. Hana helped me set up the chatbot quickly and very professionally. I wish other apps had support this good!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

The app works super smoothly and does everything that an ecommerce need. Abby was super helpful for my setup and even with CSS customization!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

The best! I like Hana she is the best support ever, really helpful and amazing!!!!

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2025

Love this app and Andy was super helpful :)

Store

FloBabe

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

Chatty makes our life a lot easier. After setting everything up — which is not a small thing — the onboarding was super smooth. Big thanks to Cody and the rest of the team for that. Customer service is top-notch, it’s incredible how they always answer super fast. Really useful app, congrats!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2025

La aplicación de chatbot con IA está funcionando de manera excelente en nuestra tienda de Shopify y ha supuesto una clara mejora en la atención al cliente y en la automatización de consultas frecuentes. Pero, por encima de todo, quiero destacar el soporte recibido por parte de Sonny. Su atención ha sido siempre rápida, profesional y muy orientada a la solución, algo que se agradece enormemente cuando se trabaja con distintas monedas y mercados. Teníamos un problema complejo con la visualización y gestión de precios en varios países, que estaba afectando a la experiencia de compra de nuestros clientes. Sonny no solo identificó el origen del fallo con precisión, sino que además nos propuso y aplicó una solución estable y satisfactoria, asegurándose de que todo quedara correctamente configurado y probando los resultados con detalle. En resumen, la app cumple lo que promete y el nivel de soporte —especialmente gracias a Sonny— ha superado nuestras expectativas. Totalmente recomendable.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

very easy to use,help me save a lot of time. The online faq helps me a lot.

Store

LARMACE

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2025

Hana is amazing. really good support.

Store

D'AZUR

Using app

12 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

I have been able to work through a few problems that I have setting up Chatty with my WhatsApp. Mirra was able to help me and get me up to speed on how it works. She even suggested some other things to consider when setting up the service. I really appreaciate her help. Thank you!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2025

The support team responds instantly — truly impressive. Every answer is clear, detailed, and actually helps solve the issue instead of generic replies. Great app and customer service!

Store

TAKEASY

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 13, 2025

have tried a few chat ai, and this one seems more advance than others

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

very helpful and hana is very nice and knows what to do

Using app

33 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

カスタマーサポートが良かった

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

Super Kundensupport, danke Hana. Die App ist wirklich sehr übersichtlich und hat alles was man sich vorstellen kann

Using app

About 2 hours

Total reviews

2

Average rating

5.0