All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
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5 / 5 Share

Jan. 28, 2026

Great help :) Thanks Hazel for speeding up the setup

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Great assistance Hazel and Cody

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2026

Jade and Hana helped us not only today but regularly with our requests. Their help is quick, friendly and efficient. Great customer support!

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 27, 2026

Hanna did a great job helping and solving my issue

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2026

Great app, as soon as you start giving content, context to the chat, this will relieve a lot of work. Also, the team behind chatty is exceptional, great pro activeness and they can customize some parts to make it look better. Especial mention to Hazel!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Andy has been really great. He helped me solve quite a few issues and was very patient throughout the process. I highly recommend him. I’m currently still in the trial stage and will consider upgrading to a paid plan later. I hope it can bring us good conversion results.

Store

ARDENEL

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

Yes very good and hana very smart and kind person she helped me as well

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

andy travail au top

Store

Somnra

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 26, 2026

チャットサービスを導入しようといろいろ調べたところ、Shopifyに関しては外部のサービスよりこちらのChattyが機能面でもコスト面でも優れていました。 サポートも充実しています。 >サポートのハナさん、ありがとうございました。

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2026

Excellent app and outstanding support! The app works smoothly and does exactly what we need. The setup was straightforward, and the features are well thought out. Huge shout-out to Sonny for the incredible support — fast, knowledgeable, and genuinely helpful. He made the experience even better. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2026

Es excelente! me indicaron paso a paso como solucionar mi problema de configuracion, Abby es excelente, gracias

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 24, 2026

This bot has made handling inquiries so much smoother! It’s reliable and very easy to use. Special thanks to Andy for the amazing backup—anytime I had an issue, Andy sorted it out immediately. Highly recommend both the app and the team

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great feedback. We really appreciate it. We’re happy to hear the bot has made handling inquiries smoother and that you’re finding it reliable and easy to use. That’s exactly what we aim for. A special thanks for mentioning Andy as well. We’ll be sure to share your kind words with him. He’ll be glad to know his support made such a positive difference. Thanks again for recommending the app and the team. If you ever need anything, we’re always here to help.

5 / 5 Share

Jan. 24, 2026

非常不错的应用!Andy很棒!

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MomMed

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Alicia is the best, great app & great service!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Je suis incroyablement ravie de mon expérience avec l’application Chatty. Dès la prise en main, la facilité d’utilisation est frappante, mais ce qui fait vraiment la différence, c’est l’accompagnement 24/24. J’ai une boutique très particulière, avec des produits techniques qui demandent beaucoup de connaissances précises et une vraie capacité d’analyse des situations clients. En une seule journée de travail, mon IA est déjà capable de me remplacer sur les questions les plus techniques, avec des réponses cohérentes, fiables et adaptées aux parents. C’est un gain de temps énorme et une vraie tranquillité d’esprit. Un immense merci à Hazel et Andy, qui ont été présents, réactifs et réellement impliqués à chaque étape. On sent qu’il ne s’agit pas d’un simple support, mais d’un vrai partenariat pour faire fonctionner l’outil dans des conditions réelles de commerce. Chatty n’est pas juste une application de chat : c’est un outil stratégique, surtout quand on a une activité exigeante. Je recommande sans hésiter.

Using app

1 day

Total reviews

15

Average rating

3.7

5 / 5 Share

Jan. 23, 2026

Hana was incredibly helpful. There was an error with the tracking via Chatty. She fixed it with and gave a simple explanation and was incredibly friendly! Definitely recommended.

Using app

Over 2 years

Total reviews

2

Average rating

3.5

5 / 5 Share

Jan. 22, 2026

I'm a new user and so far, I love it. The people are very nice, and even though I can be difficult, Audrey guided me step-by-step through the setup process. Audrey is awesome, thank you for everything!

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Ich nutze Chatty seit zwei Wochen und bin sehr zufrieden. Sowohl auf Instagram als auch auf der Website gibt der Bot sinnvolle Antworten auf Nachrichten. Durch die schnellen Reaktionen ist mein Umsatz gestiegen und meine Arbeitsbelastung hat sich verringert. Ich kann es nur empfehlen.

Store

Tazecik

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Incredible support, responds within minutes, answers all questions, guides through the process and provides an incredible customer support. Highly recommend!

Store

KartSim

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Andy was so kind and patience with me. Andy helped me along the way to get my chatty app up and going. Explained everything I was confused about and the pictures to walk me though everything was the greatest. Andy took the time to explain to me why only some of my items was not syncing and offered me information on the promo that was being offered to upgrade which was very helpful as well. I will be upgrading after I explore a little more. Thanks again Andy for the wonderful chat experience.

Using app

1 day

Total reviews

1

Average rating

5.0