All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 24, 2025

Great customer support! Thanks Abby and the support team for speedy responses to my questions and requests.

Store

BitJoy

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2025

Great app, really fill out the hole that shopify official inbox can not achieve , a really nice platform indeed, chatty and Avada group has been very helpful for store owners in every-way possible. big shot out for Allen and Alyssa's dedication too since they have been really nice and professional. Also the back-end developer has done a good job too. Very quick fix.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Great support teamworker Hana, overall great app with good free subscription. Works well.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

Great experience so far and a wonderful support team, especially Jasmine and Doris who helped us customise our new widget. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Hana was excellent! The customer support was fantastic. We can't wait to try this. Thank you.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Perfect support from Hana!

Using app

16 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

May 22, 2025

One of the best AI chatbots out here, very easy to setup, and the customer support team is just phenomenal, they quickly reply, and give the best advice on how to setup their app. I highly recommend. I was speaking with Hana and she is very knowledgable, i really liked her professionalism and attention to detail!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2025

Good! Hana was able to resolve my issue

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 22, 2025

Mirra was great! very helpful

Using app

13 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2025

I’d like to leave a 10/10 rating for Audrey, the customer service I received. www.TopGiftz.co.uk Khalsa (Director)

Using app

About 3 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

May 21, 2025

Perfect app for live chat, thanks for help hana

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2025

hana

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2025

I had a great experience with the Chatty app and support team! The app is easy to use and has helped improve customer interaction on our store. Big thanks to Allen for the excellent support — quick, helpful, and very friendly. Highly recommended!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2025

Amazing app, thank you to Hana helping me set up my email channel! Support was amazing and fast

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

May 17, 2025

app con tante opzioni e una assistenza clienti ottima! In pochi minuti il bot era on line con risposte super. Lo consiglio

Store

proketo

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2025

Super application et l'equipe d'assistance est super réactive. Merci , cette application va alléger notre SAV

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

May 17, 2025

Abby was very helpful. I'm truly grateful to her.

Store

KtKitty

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

I’ve been testing out Chatty AI on my Shopify store and ran into a small issue, and I reached out to their support team, and they responded immediately. Their technical team jumped in and resolved the issue very quickly... within an hour or so. The app itself is super intuitive, easy to set up. I’ve tried a few FAQ/chat solutions before, and this one is by far the most polished. Highly recommend both the app and the team behind it!!!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

Review: I give 5 stars Hana did an amazing job on what i need. The team was professional, they help each other how to resolve the problem. I highly recommend.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2025

It's fantastic - easy to use and the online support is from a real person and very helpful

Using app

3 months

Total reviews

1

Average rating

5.0