Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,786
chart
#442
All reviews
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Aug. 11, 2025
Hana was a great help. She was able to help me get the app working in no time. She was really quick. I couldn't figure out what I was missing. She was able to get figure that out and give me guidance on how to improve thing. Thank you Hana. Hopefully, when can work together again.
Aug. 11, 2025
The settings are very user-friendly and meet user needs. The customer service responds promptly and helps merchants solve problems during use.
Aug. 10, 2025
Their ai works amazing and their in built support team will help you 24/7 so it's really easy for anyone from a beginner to expert and it's totally worth it
Aug. 10, 2025
Aug. 9, 2025
I had an issue setting up the app and reached out for help. Audrey was very kind, communicative, and patient in helping me fix the issue. Highly recommended!
Aug. 7, 2025
Tried several chatbox, Chatty is smarter. You do not have to set up much to have a satisfied result. Have a few questions and their staff Audrey replied quickly.
Aug. 6, 2025
This is a very powerful and feature-rich app for chat and LINE marketing. Because it has so many functions, the initial setup can feel a bit complex. However, this is where their support team truly shines. I had a long and detailed setup process, and later a specific technical issue with CSS customization for the chat icon. The support team, were incredibly patient, professional, and helpful throughout the entire journey. They not only answered all my questions but also proactively helped configure settings and solve the problem for me. If you are looking for a powerful chat app, Chatty is a great choice. If you value excellent customer support that will guide you every step of the way, then this app is a must-have. Highly recommended!
Aug. 6, 2025
This AI assistant gave me a great SEO score so I wanted to give a chance, in addition the support seems very helpful and proactive. Thamnk you very much Hana for your help, has been a pleasure to see such high CS quality form your side and the proactiveness is a point that is ultraimportant.
Aug. 6, 2025
Hana was amazing! Answered all of my questions promptly and solved my issue in just minutes. Highly recommend for fast and incredible customer service.
Aug. 5, 2025
I was not able to use the app due to the complex nature of what my store requires. However, the support staff did everything the could to accommodate me and my business. We tried all kinds of things to try and get it to work, but in the end the AI is not as complex as I would have needed. Thanks for all your help!
Thank you so much for your kind review! We truly appreciate you giving Chatty a try, and we’re glad our support team could be there for you throughout the process. While we regret that the AI couldn’t fully meet the complexity your store requires at this time, your feedback is extremely valuable and helps us improve. Wishing you all the best with your business, and if there’s ever anything we can support you with in the future, we’d be happy to help!
Aug. 5, 2025
Chatty is a fantastic AI-powered chat support app — super intuitive and truly helpful for managing customer conversations. What makes it even better is the incredible support team behind it. They’re responsive, knowledgeable, and genuinely care about helping you succeed. Highly recommend!
Aug. 4, 2025
Hana was great! Really helped me set-up the app and get everything functioning perfectly. Highly recommend!
Aug. 4, 2025
Love using Chatty! The app runs super smooth and we hardly ever have to touch it. When we do need help, Hana from support is always quick, friendly, and super helpful. Totally recommend if you want an easy, reliable chat app with great support!
July 31, 2025
Excellent Support. Hana was able to resolve our caching issues immediately.
July 30, 2025
I had a wonderful experience with the Chatty AI chatbot support team. The service was efficient, friendly, and incredibly helpful. A special thank you to Jade and Alyssa - both were exceptionally kind, patient, and knowledgeable. They made the whole process smooth and stress-free. Truly top-notch support!