All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2025

Liked support from Hana and the bot so far.

Using app

1 day

Total reviews

9

Average rating

5.0

5 / 5 Share

May 13, 2025

Hana did great

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2025

Absolutely brilliant! Easy and simple to use, and a super fast and friendly customer service! Recommended 5/5!

Using app

About 7 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 12, 2025

Super App! Je wordt direct geholpen en het wordt gelijk voor je opgelost of zelfs gedaan Thank Jade :-)

Store

USHENSA

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

May 10, 2025

Chatty AI bot is a very good app to handle your Shopify customer support chats, whether you are a small business or a large one. Special thanks to Hana for helping with the setup!

Store

NovaSIM

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2025

So far, my experience has been awesome. Customer Service is great and all my questions have been answered.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2025

Great Support! one of the best apps to have on your store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2025

Great support from Audrey, she quickly resolved my issues.

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Great service and really easy to use platform. So many different tools available on the free plan for a small business, I appreciate that. Also thanks to Mirra for your help in getting me set up!

Using app

1 day

Total reviews

7

Average rating

5.0

5 / 5 Share

May 5, 2025

We wanted to make sure some of the specific settings of the Shopify will be hidden by the Chatty - still accessible but not present for the users that would chat with the bot. The support made it happen in the matter of minutes. Hana and Alyssa sure did help a lot in this matter!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2025

A fantastic Shopify app that truly helps build trust and loyalty with customers! Audrey and Andrew are absolutely outstanding in their support—couldn't ask for better!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2025

Great service from Hana

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

May 2, 2025

Even though I'm new to Chatty, it seems very easy to use, powerful, and customizable. And more importantly, the App appears to be evolving constantly. Great App!

Store

Revelmy

Using app

1 day

Total reviews

9

Average rating

4.7

5 / 5 Share

May 1, 2025

Me encanta esta App por lo sencilla que es, además el tema de la asistencia técnica lo tienen muy bien cubierto. Tuve la dicha de ser guiada por Audrey que no solo mostró profesionalismo y conocimiento del tema, si no que además ha tenido una paciencia increíble. 100% recomendada!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 1, 2025

Hanna Supported me very well. Thank you!!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2025

very helpful

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

Easy to set up, and the support team is awesome! Abby and Andrew were super quick to help fix an issue we found and were so friendly!

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

April 29, 2025

best chat bot for shopify

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2025

This is an awesome Chat app. It has everything you could possibly need . The support if you have a problem is amazing, Hana and Anivia are helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2025

Amazing app and excellent support. Hana has been fantastic and quick to respond every question asked.

Using app

About 8 hours

Total reviews

1

Average rating

5.0