All reviews

Rating Breakdown

  • 5
    95% (1,685 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,683)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2025

Tres bonne application et surtout un service client très reactif, aux petits oignons ! Alicia et Sonny ont été vraiment parfait et j'ai pu faire une page FAQ a mon image ! bravo et merci

Store

BINI

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 22, 2025

The customer support for chatty app is Amazing and till now app itself working fine for me

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2025

Hana from Avada is a superstar! She got the app up and running for me with the customizations I asked for in only a few minutes. I could not have asked for a better customer experience! Thanks Hana and the Avada team!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 31, 2025

What a amazing Support I get from Chatty! I had a great experience using Chatty for my business. Setting everything up was smooth, and the platform is very user-friendly. I especially want to give a big thanks to Jasmine, who was incredibly supportive and helpful throughout the process. She made sure I got everything I needed and was always quick to respond. It's not often you get that level of personal support, I highly recommend Chatty!

Store

UTrano

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 29, 2025

Jasmine a été très réactive et efficace ! Rien à redire !

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2025

This app is so powerful, it will solve many of my online consultation problems. Thanks to Abby for her help, I can quickly get familiar with this app.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2025

Hana was very helpful in setting up the chat!

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2025

just installed the app earlier today, very user friendly, and the support team is great and ready to help

Using app

About 6 hours

Total reviews

13

Average rating

4.4

5 / 5 Share

May 26, 2025

Very complete, easy-to-use application. Your strong point? Responsive, understanding customer service. Thanks again to Hana, who helped me solve my problem in just a few minutes !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2025

Good App. Support Team is really good, they fixed my problem

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2025

Hana was excellent and very professional and friendly and resolved my issues right away! A great job !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

I use Chatty for +6 months now, and it's a great app ! Support is really reactive (Thank you Jasmine and all the team ! :-))

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2025

Agent Hana is incredibly responsive and knowledgeable. The ability to understand context and provide accurate, helpful responses is impressive.

Store

Terrion

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2025

Great customer support! Thanks Abby and the support team for speedy responses to my questions and requests.

Store

BitJoy

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2025

Great app, really fill out the hole that shopify official inbox can not achieve , a really nice platform indeed, chatty and Avada group has been very helpful for store owners in every-way possible. big shot out for Allen and Alyssa's dedication too since they have been really nice and professional. Also the back-end developer has done a good job too. Very quick fix.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

Great support teamworker Hana, overall great app with good free subscription. Works well.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2025

Great experience so far and a wonderful support team, especially Jasmine and Doris who helped us customise our new widget. Thank you!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Hana was excellent! The customer support was fantastic. We can't wait to try this. Thank you.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Perfect support from Hana!

Using app

16 minutes

Total reviews

4

Average rating

5.0