All reviews

Rating Breakdown

  • 5
    96% (1,709 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,712)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 15, 2025

Great service so far, and a very positive experience. Audrey was very helpful in my first service chat. Pleased with early results. AI only works with chat - hoping that feature can be expanded to FB and IG messenger as well as emails.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

The app is easy to use, and the support team is very helpful and responsive. Thanks to Audrey, my questions were answered quickly and professionally.

Store

myLashy

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Wonderful customer service. Liam was awesome!

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

July 14, 2025

Great App, especially Sonny helped me on my last problem. :)

Using app

23 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 13, 2025

Great experience! Andrew and Jasmine were really helpful! This app is also very useful, highly recommended!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2025

Excellent AI Chatbot for Shopify – A Game-Changer for Our Store! Chatty has completely transformed the way we handle customer support on our Shopify store. From instant replies to 24/7 engagement, it makes communication smooth and efficient. The AI is smart, context-aware, and surprisingly accurate in handling queries about orders, returns, sizing, and even promotions. What we love most: Instant customer response — no more waiting times. Customizable and easy to set up — seamless Shopify integration. Reduces support workload — fewer manual tickets and follow-ups. Boosts sales — by guiding visitors in real time. Our customers appreciate the quick answers, and we’ve seen a noticeable increase in conversion rates since integrating Chatty. Highly recommended for any Shopify store looking to improve customer service and automate repetitive tasks without losing the human touch.

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

July 12, 2025

Hana is awesome helper, thank you :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

Quick way to generate FAQ’s clustered by subject and with dropdown answers. Other tools I have not used yet but probably work just as easy. Excellent support as well. Language can be set to Dutch, there is a free version available but You might need a payed version when scaling up

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2025

Easy to Use, Nice customer service, Hana helped me setup my app, Thanks to Hana. Will recommend!

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 9, 2025

Great support and great app

Using app

About 14 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 9, 2025

what a great chat app! highly regomment this, and the customer support is great!! thank you so much!

Using app

About 7 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

July 9, 2025

Using app

43 minutes

Total reviews

9

Average rating

5.0

5 / 5 Share

July 8, 2025

Cody was able to answer my question straight away and directed me on how to configure what i needed :)

Using app

About 1 year

Total reviews

11

Average rating

5.0

5 / 5 Share

July 8, 2025

感谢客服Audrey and William的支持

Store

AÍMER

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 7, 2025

Great App for Ecommerce! Highly recommended!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2025

response was fast, very easy communication. great service

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2025

Great experience so far. Audrey helped us set up the app so quickly so we can get started testing it out.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2025

Still testing out the features, but so far received amazing support by Hana

Using app

About 1 hour

Total reviews

12

Average rating

4.3

5 / 5 Share

July 7, 2025

This is very helpful app. Their support team will help you guide you through the steps. They are very patient with you and cordially answer all your questions. I got Audrey to help me guide through the process. She was very polite and super helpful solved all of my issues in a jiffy. Definitely recommend.

Store

YOKATV

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2025

Very easy to use

Using app

2 days

Total reviews

2

Average rating

5.0