Chatty AI Chatbot & Live Chat
All reviews
Chatty makes it really easy to organise my FAQs and show them to customers in a clean, simple way. What I love most is that it supports all kinds of communication, WhatsApp, Messenger, Instagram, email so no matter how customers prefer to reach out, I can offer it. Support has also been great. Every time I’ve had an issue, the customer service team fixed it fast. That’s a big bonus. Overall, it’s a solid app that just works, makes life easier on both sides.
Great service so far, and a very positive experience. Audrey was very helpful in my first service chat. Pleased with early results. AI only works with chat - hoping that feature can be expanded to FB and IG messenger as well as emails.
The app is easy to use, and the support team is very helpful and responsive. Thanks to Audrey, my questions were answered quickly and professionally.
Wonderful customer service. Liam was awesome!
Great App, especially Sonny helped me on my last problem. :)
Excellent AI Chatbot for Shopify – A Game-Changer for Our Store! Chatty has completely transformed the way we handle customer support on our Shopify store. From instant replies to 24/7 engagement, it makes communication smooth and efficient. The AI is smart, context-aware, and surprisingly accurate in handling queries about orders, returns, sizing, and even promotions. What we love most: Instant customer response — no more waiting times. Customizable and easy to set up — seamless Shopify integration. Reduces support workload — fewer manual tickets and follow-ups. Boosts sales — by guiding visitors in real time. Our customers appreciate the quick answers, and we’ve seen a noticeable increase in conversion rates since integrating Chatty. Highly recommended for any Shopify store looking to improve customer service and automate repetitive tasks without losing the human touch.
Hana is awesome helper, thank you :)
Quick way to generate FAQ’s clustered by subject and with dropdown answers. Other tools I have not used yet but probably work just as easy. Excellent support as well. Language can be set to Dutch, there is a free version available but You might need a payed version when scaling up
Easy to Use, Nice customer service, Hana helped me setup my app, Thanks to Hana. Will recommend!
what a great chat app! highly regomment this, and the customer support is great!! thank you so much!
Cody was able to answer my question straight away and directed me on how to configure what i needed :)
Great App for Ecommerce! Highly recommended!
response was fast, very easy communication. great service
Great experience so far. Audrey helped us set up the app so quickly so we can get started testing it out.
Still testing out the features, but so far received amazing support by Hana
This is very helpful app. Their support team will help you guide you through the steps. They are very patient with you and cordially answer all your questions. I got Audrey to help me guide through the process. She was very polite and super helpful solved all of my issues in a jiffy. Definitely recommend.
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