All reviews

Rating Breakdown

  • 5
    96% (1,709 ratings)
  • 4
    3% (54 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,712)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 4, 2025

Upon downloading we received instant support, that helped us onboard the AI to our platform, with 0 delay and tech support that helped answering questions about data pulling and how AI works towards getting data from eshop for relevant information. We highly reccomend this chatbot.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2025

great and fast help from hana!

Using app

14 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2025

2 days into trying the app and I'm happy so far. Needed an AI chatbot and this one is pretty straightforward as well as reasonably priced. Needed to make some adjustments to its training and instructions, for which the live chat support agent was super helpful - thanks Sonny! Overall nice app, just make sure to put in a nice and detailed instruction for the AI in order to make it work the best it can.

Store

Zeero

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 2, 2025

Excellent 24/7 Support esspecially Jade that helps me fix my issue. Great Apps and light features.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2025

Excellent customer support, Hana's reply was quick and very kind. Their team was also very efficient and helped us solve the problem very quickly.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 30, 2025

Excellent support service in every aspect! They showed great respect for privacy, responded quickly, and were highly cooperative with clear and professional explanations. Sincere thanks and appreciation to the team for their dedication and outstanding assistance. A truly remarkable experience!

Store

@4you

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2025

Hana was very fast and efficient in fixing my problem!

Store

CORE K9

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 25, 2025

Best Chatting and AI bot in Shopify

Store

Auré

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2025

Incredible service, app, Jade was super helpful with all my questions and now my app is running amazingly! Thank you so much!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 23, 2025

I had an amazing experience with Chatty’s customer support! Abby was incredibly helpful and resolved my issue so quickly. She was friendly, efficient, and made the whole process stress-free. Thanks to Abby, my problem was fixed in no time. Highly recommend their support team!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 23, 2025

Très satisfait avec l'utilisation de Chatty. Service client très réactif qui a pu m'aider à résoudre une difficulté d'utilisation. Je vous recommande !

Using app

About 21 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2025

Impressed by all that this app can do. I was looking for a simple AI chat solution, and this does the job, but also so much more. You can basically manage your entire user support in one concentrated place, from support team assignments, to FAQ's etc. Chatty's support team helped me resolve my one issue in no time.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2025

Hana helps me

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2025

New to Chatty but the Team is so helpful and Sonny was so quick to responded and help my with my account.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2025

I'm just getting started with this app, but the customer support is great. (Thanks Hana!) It seems to do everything as promised. It intergrates perfectly with Klaviyo and grabs all the info your customers need whether manually or from the website. Best chat bot around.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2025

Good app and support! recommended!

Store

Fuenza

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2025

Quick and effective, especially help team. Thanks Hana.

Store

Taore

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2025

I signed up for Chatty sometime ago, but just decided to go in and set everything up today. Even though it was Saturday, support was amazing. Jasmine was assisting and helped me set some things up. She was quick to respond to my questions and solved all the issues I had. All-in-all, a great experience.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 13, 2025

Customer service is amazing. I was skeptical because most of the reviews were so good, but it's true, this is by far one of the best chat bot/messaging apps on this platform

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2025

perfect help from Audrey and Andrew

Using app

About 1 hour

Total reviews

1

Average rating

5.0