Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,786
chart
#428
All reviews
March 25, 2024
Le service client est super réactif ! Problème résolu en moins de 10 minutes. Les premiers pas sur cette application se passent bien.
Jan. 19, 2024
Great app, great customer service, and it's Free. It's mostly a FAQ app though, as there isn't any chat integration. It just redirects to your what's app or messenger open's email app.
Dec. 26, 2023
So far the support has been amazing from the team. They respond very quickly and efficiently. Thank you to Hana for her help with a page issue. :) It would be great if there was a feature to customise the URL and more styling options. Everything else works amazing :)
Sept. 1, 2023
Great free app! There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away. Much appreciated!
Aug. 26, 2023
Good app to start an interactive FAQ page and chat. Jasmine helped me to upgrade to unlimited questions and extra icons. Very easy to work with.
July 10, 2023
This review is not for the app just yet as I have just installed it and will be using it. But the help desk service from Esther is 5 stars, very quick in responding, thank you
Store
The Sea Moss Boss
Using app
About 2 months
May 26, 2023
Feedback is quick and patient. Regretly, The APP don't support chat with the customer directly. Other function is perfect, I love it.
May 3, 2023
So far the best support app I have used on Shopify. It has all the features available to support your customers. However, I haven't seen a customer directly chatting with the support, instead, it shows WhatsApp. Recommended!
May 2, 2023
I think this FAQ App is wonderful and the Avada team is pleasure to work with especially Esther she is a great help
March 3, 2023
Belle application. Le service client est bon, Hana fait parti de l'une d'elles, réponses rapides. Cependant, l'application ne prend pas en compte un chat intégré, j'aurais aimé que ce soit le cas.
Feb. 11, 2023
Really good app, would give it 5 stars, but would be nice to have better order tracking (i.e. through entering the order number) and more functionality in the text editor. Great support from Emily! Thanks for your help!!
Sept. 29, 2022
Esta muy bien la sección de preguntas frecuentes. El widget del chat, no tiene mucha customización, por lo que ese no lo estoy utilizando