All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2026

Hana has been the absolute best! Just purchased, and already loving the app!

Store

NRS BAE

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Beautiful experience—the app works perfectly, and it’s free Before, I was paying $39 per month for Tidio for the same functionality.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Amazing service and very quick!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Customer service is excellent and prompt.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Ich bin meist sehr spät online , wo ich mich um Einrichtungen kümmere. Egal wie spät es war, Hazel hat mir super geholfen, schnell zu verstehen und zuverlässig das die Umsetzung klappte. VIELEN DANK!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

Customer support Hana responded very quickly. It is really 24/7 support not like other support that usually does not reply very quickly. Get my problems resovled, very happy with the service. Hana provided great customer service.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

“I had a very positive experience with the Chatty application. I received extremely helpful support and truly attentive care throughout the whole process. Every question I had was answered patiently and clearly, and I never felt rushed or ignored. Abby was especially kind and supportive, and it’s clear she genuinely cares. I’m confident that everyone receives the same 100% helpful and thoughtful assistance. I highly recommend it.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Small issue, but quick and great service from Audrey and resolved. Thank you!

Using app

10 months

Total reviews

14

Average rating

4.9

5 / 5 Share

Jan. 15, 2026

Wow, I was talking to Hana today and can I just say how helpful she was. I wasn't rushed and she took the time to explain everything to me and share links for my future use. Just based on my experience alone with Hana I would recommend chatty 100%. Thank you for all the help Hana, and hoping ill get you next time if I ever need support.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

I relied upon help from Hazel today for setting up chat etc. It was refreshing to have a real live help that was patient, clearly very competent and, well, helpful. Saved me so much time and stress. Trust me, I do suspect that some apps help make it a sport to confuse and stress :). So, thanks for super service and I look forward to going to the next stage of your app.

Using app

4 months

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for the kind words. We really appreciate you taking the time to share this. We’re glad to hear Hazel was able to help you get everything set up smoothly and save you time and stress. That’s exactly the experience we want merchants to have, especially when setting things up for the first time. We’ll be sure to pass your feedback along to Hazel. She’ll be very happy to hear this. We’re excited to support you as you move on to the next stage of using the app, and we’re always here if you need anything along the way.

5 / 5 Share

Jan. 15, 2026

Hanna has been very effective and helpful. Thanks you

Using app

17 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Hanna

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

Audrey is great, tremendous help! This is for sure a great app

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Genuinely a very good app for small business. I am a 1 man operation and it is very difficult to handle all the inquires and messages I get. Chatty AI bot has helped me streamline and answer quick questions very easily. Hope this helps out fellow small business owners! Their support team are also incredibly helpful and kind!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing such thoughtful feedback. We’re really glad to hear that Chatty has been helpful for your business, especially as a one-person operation. Managing inquiries on your own can be challenging, so it’s great to know the AI bot has helped you handle quick questions more smoothly and save time. Your words about our support team truly mean a lot to us as well. Thank you for recommending Chatty to other small business owners. We’re always here if you need any support or have ideas to share as your business grows.

5 / 5 Share

Jan. 12, 2026

amazing help from Hazel from chatty, very helpful and sorted a big problem i was facing on my end easily and efficiently

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Audrey did a really good job helping me :) Great service, great response time. Always happy to text AVADA Support :)

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

Audrey

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

So far so good. Hana was extremely friendly and helpful in setting up the basic framework for us as per what we required. There were a few issues that I had on my end and she was quick to resolve them. Great support throught the process.

Using app

About 6 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Exceptional. Great customer service assisted by Hana.

Using app

4 months

Total reviews

1

Average rating

5.0