All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
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5 / 5 Share

Feb. 27, 2025

Very easy to set up and integrate. I loved that there was templates pre-written to facilitate and and speed up the set up process for the FAQ integration. They also make it very easy to reach support in case of questions during the set up. Sonny was very helpful, polite, and answers very fast.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Nice easy and user friendly app - very supportive chat assistants as well available for 24/7 for any questions! Happy with this app which is very affordable and in terms of functionalities similar as Zendesk or Freshworks! Would highly recommend this app!

Store

BASKꝌ

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

Seems great, big thanks to Hana for helping setup.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2025

great experience

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

ottima app e l'assistenza è super efficace

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2025

Jasmine and Doris are very nice! Very patient and professional, and helped me with a lot of questions.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

What can I say, this is an awesome Chat app. We've been using it for about a month now. It has everything you could possibly need along with a very intuitive AI assistant. The support if you have a problem is amazing, Hana, helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Very good app! I had some problems using the app and I really appreciate ANNA's helpful response! I will definitely recommend it to others!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2025

Thank you Sonny for prompt reply.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Very good, helpful, friendly, on time, and professional customer service

Store

Evirum

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2025

Anna from the help team was amazing she helped me configure the specific settings I needed

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

Audrey was really helpful while setting up the app. Seems to be exactly what I wanted in a chat app!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2025

Great app, got free plan for new business. Customer service was supportive to resolve questions and issues. Special thank for Audrey

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2025

Im really thankful that Audrey helped with my question. She had patience and listened to my problem. Im really happy about the service and look forward to chat with you again!

Store

Sporta

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2025

Worked with Jasmine and Anivia to remove the message bubble that was displaying 2 unread messages by default. Apparently, this is used to attract attention to the customers but I believe it would cause confusion so I reached out with my request to have it removed and within seconds it was rectified. Thank you Jasmine and Anivia!

Using app

9 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 21, 2025

hana

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

The support provided by Hana was great!

Store

Caravan

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

good

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2025

Great app and great support. Jasmine from support service is very efficient and kind.

Using app

About 1 hour

Total reviews

12

Average rating

5.0