All reviews

Rating Breakdown

  • 5
    93% (1,631 ratings)
  • 4
    3% (45 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 96% (1,630)
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5 / 5 Share

Jan. 31, 2025

Excellent support from Hana

Store

ION8

Using app

3 months

Total reviews

9

Average rating

4.7

5 / 5 Share

Jan. 31, 2025

Perfect addition to our website. It has helped us answer a lot of FAQ, provide faster customer service and get more orders. Highly recommend. When I had a question, Abby was super helpful and quick to respond. Excellent customer service as well!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Amazing support from Jasmine and Maison , thanks alot ! The best chat app for sure !

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 29, 2025

The interface of the app is very user-friendly. It took me less then 30minutes to install it. Big shout out to the amazing customer service from Hana. Would highly recommend to anyone!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

El servicio de Hana es excelente y eficiente.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

I really needed assistance in setting up the app on our shop. Charles was so helpful and helped me with all my queries. He was very friendly and sent screenshots of all the steps i needed to take, so i was able to do what i needed to in a really swift manner. Only just started using the app so i can't review this just yet, but i'm giving 5* based on the excellent customer service i received from Charles :)

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

amazing app and amazing customer service, thanks again Jade!!!

Using app

About 1 hour

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Really helpful!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Great support team. Thank you Hana!!

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

There is lots of support for the app, easily install and links to all channels including social media.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Amazing tool and awesome service! Chatty has made our customer support so much easier! The live chat with the AI chatbot is super fast, and the customizable widget looks great with our brand. Love the FAQ hub and how easy it is for customers to track orders. Big thanks to Hana from customer service—she’s so sweet and helpful! Chatty is a game-changer for any business.

Using app

5 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 25, 2025

The Avada team is amazing. Audrey was great and helped me with a simple issue. Then got me setup with some more advance settings. Great to work with great product.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

Prakash was really helpful in fulfilling my request. I recommand

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2025

great service

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Easy to Use, great customer service!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Très bonne application et très bon support client !

Store

Iniova

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Great support. Very quick and easy to use and very friendly advisor. I'm a newbie so need a lot of help and it's great to know I can reach out any time.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Great experience, easy to use, and the free version is full of options and settings. Support is very quick and always helps with the problems I had. Thank you, Damian! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

I've been impressed by the robust features Chatty has across the app. I found it while searching for solutions to add a neater customer FAQ page/help center to my site and ended up being surprised by how well developed its full customer-chat widget was. The ChatGPT integration for better automated customer support is a bonus. Plus, all these features are available on the Free plan, and the paid plans seem quite reasonable should I need to scale to add more support agents. The app's support team has been very responsive with helping me, as well. Thanks for the assistance, Damian.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

i got answers really quick and they solved my problem. They indeed reported one additional incident that will be fixed soon i hope!

Using app

12 months

Total reviews

1

Average rating

5.0