Chatty AI Chatbot & Live Chat
Chatty: AI chatbot + ChatGPT for Shopify
Rating
4.9
feedback
1,644
chart
#381
All reviews
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Dec. 10, 2024
I have never seen a better customer messaging chat in almost 3 years of shopify. I take this opportunity to thank Damian, super professional. 5 stars well deserved
Dec. 10, 2024
Dec. 10, 2024
Amazing customer service, additional thanks to Damian and Abby for helping me resolve the issue
Dec. 9, 2024
Application intuitive avec un excellent support client J'utilise Chatty pour le chat en direct et le helpdesk sur ma boutique Shopify. L'interface est intuitive, ce qui facilite la gestion des interactions avec les clients. Le support client est réactif et m'a aidé à résoudre rapidement les problèmes que j'ai rencontrés. Depuis l'installation de Chatty, j'ai constaté une amélioration notable de l'engagement client. Je recommande cette application aux commerçants Shopify cherchant à améliorer leur service client.
Store
My Store
Using app
About 12 hours
Dec. 9, 2024
Very convenient application, excellent support, I asked them for something, they did it very quickly and the response was very fast, I highly recommend the application A huge thank you to "Damien" from customer service and "Doris" (the technician)
Dec. 8, 2024
Hana was the fastest and most proffesional support agent i have ever talked to.
Dec. 7, 2024
Nice app for frequently asked questions on my website. Good customer service. I was helped well by Alicia. I am very satisfied!
Dec. 7, 2024
For the free version of the app, I have to admit that it's great so far in the building and testing phase. I have to still put it to practice in the real world, but so far it's been offering everything that you can ask for from a chatbot. Also, easy to use. Thank you to Audrey and Maison for their quick response in addressing some issues I had with web browser notifications and the initial task list.
Dec. 7, 2024
I am very happy with this app, it does what it is supposed to do and Alyssa from support was super nice and helped me quickly. i highly recommend.
Dec. 7, 2024
Amazing support from Sonny at Chatty! He really listened to what I needed and personalized my FAQ page perfectly. Super patient, knowledgeable, and easy to work with. Thanks to him, everything looks and works great. Highly recommend!
Dec. 6, 2024
The Chatty App does not have the most features out of all of the live chat apps, but it does have everything required in a live chat application. What it does do exceptionally well is work like it is should. It works without slowing your website down, and without causing any issues. If you do have any issues with it. Their live chat support is great and it seems like they are always available when I need them, which is rare with me being in the U.S.
Dec. 6, 2024
Abby and William, the tech guy! Thx for the quick response and help! even with a free plan you guys helped me out!
Dec. 5, 2024
Using just for one day, but it feels really good. nice design, easy to use with clients, can automatically see if client have added some items to cart and also recent order numbers and so on. Had some questions to support team and I got great support from Damian, nice work, keep going :).
Dec. 5, 2024
Chatty is a must-have for any store! The app is incredibly user-friendly and packed with features that make managing customer inquiries a breeze. The support team is top-notch—super helpful and lightning-fast in resolving any issues. A special shoutout to Sonny, who went above and beyond to assist me. Highly recommend this app!
Dec. 4, 2024
“Exceptional Support and Guidance!” I had the pleasure of working with Audrey, who went above and beyond to assist me with setting up my live chat box. She patiently walked me through the process, ensuring everything was tailored to my needs so I can effectively connect with my customers. On top of that, she provided me access to beautifully designed icons that I could use for my FAQ categories, which really enhanced the look and feel of my website. Audrey’s expertise, professionalism, and friendly demeanor made the entire experience seamless and enjoyable. I highly recommend their support team for anyone looking to optimize their customer service tools!