Chatty AI Chatbot & Live Chat
Sell more: AI chat, livechat, inbox, help center & WhatsApp
Rating
4.9
feedback
1,770
chart
#333
All reviews
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Jan. 28, 2025
I really needed assistance in setting up the app on our shop. Charles was so helpful and helped me with all my queries. He was very friendly and sent screenshots of all the steps i needed to take, so i was able to do what i needed to in a really swift manner. Only just started using the app so i can't review this just yet, but i'm giving 5* based on the excellent customer service i received from Charles :)
Jan. 27, 2025
There is lots of support for the app, easily install and links to all channels including social media.
Jan. 27, 2025
Amazing tool and awesome service! Chatty has made our customer support so much easier! The live chat with the AI chatbot is super fast, and the customizable widget looks great with our brand. Love the FAQ hub and how easy it is for customers to track orders. Big thanks to Hana from customer service—she’s so sweet and helpful! Chatty is a game-changer for any business.
Jan. 25, 2025
The Avada team is amazing. Audrey was great and helped me with a simple issue. Then got me setup with some more advance settings. Great to work with great product.
Jan. 23, 2025
Great support. Very quick and easy to use and very friendly advisor. I'm a newbie so need a lot of help and it's great to know I can reach out any time.
Jan. 23, 2025
Great experience, easy to use, and the free version is full of options and settings. Support is very quick and always helps with the problems I had. Thank you, Damian! :)
Jan. 22, 2025
I've been impressed by the robust features Chatty has across the app. I found it while searching for solutions to add a neater customer FAQ page/help center to my site and ended up being surprised by how well developed its full customer-chat widget was. The ChatGPT integration for better automated customer support is a bonus. Plus, all these features are available on the Free plan, and the paid plans seem quite reasonable should I need to scale to add more support agents. The app's support team has been very responsive with helping me, as well. Thanks for the assistance, Damian.
Jan. 22, 2025
i got answers really quick and they solved my problem. They indeed reported one additional incident that will be fixed soon i hope!
Jan. 22, 2025
Jan. 21, 2025
Such a great app and the support was even better. Had a few edits that needed to be done and they were completed in a few seconds!!!
Jan. 20, 2025
I recently encountered a significant issue on my website involving the App Chaty plugin. I reached out to support and was fortunate to work with Hana, who was incredibly helpful and patient. We collaborated closely for a long time, and thanks to Hana's dedication and expertise, we managed to resolve the problem. I truly appreciate the exceptional support provided by Hana and highly recommend their assistance to anyone facing technical challenges. Thank you, Hana, for your outstanding service!
Jan. 18, 2025
Great apps. Jasmine was incredibly professional and a pleasure to collaborate with. She communicated clearly understood and delivered beyond expectations. Their attention to detail and commitment to quality were truly impressive.