Chatty AI Chatbot & Live Chat
All reviews
Quite blown away actually with the in-depth answers the AI provides. Even complicated technical questions which I would even struggle to answer myself having ran my business for 14+ yrs it some how manages to pull off the required information and to provide to the customer supported by relevant product information and links to the product pages on our website.
Super application avec de supers fonctionnalités, et Hana est très sympathique et nous aide beaucoup pour tout paramétrer :) Merci Hana !!
Perfect addition to our website. It has helped us answer a lot of FAQ, provide faster customer service and get more orders. Highly recommend. When I had a question, Abby was super helpful and quick to respond. Excellent customer service as well!
The interface of the app is very user-friendly. It took me less then 30minutes to install it. Big shout out to the amazing customer service from Hana. Would highly recommend to anyone!
El servicio de Hana es excelente y eficiente.
I really needed assistance in setting up the app on our shop. Charles was so helpful and helped me with all my queries. He was very friendly and sent screenshots of all the steps i needed to take, so i was able to do what i needed to in a really swift manner. Only just started using the app so i can't review this just yet, but i'm giving 5* based on the excellent customer service i received from Charles :)
amazing app and amazing customer service, thanks again Jade!!!
Great support team. Thank you Hana!!
There is lots of support for the app, easily install and links to all channels including social media.
Amazing tool and awesome service! Chatty has made our customer support so much easier! The live chat with the AI chatbot is super fast, and the customizable widget looks great with our brand. Love the FAQ hub and how easy it is for customers to track orders. Big thanks to Hana from customer service—she’s so sweet and helpful! Chatty is a game-changer for any business.
Easy to Use, great customer service!
I've been impressed by the robust features Chatty has across the app. I found it while searching for solutions to add a neater customer FAQ page/help center to my site and ended up being surprised by how well developed its full customer-chat widget was. The ChatGPT integration for better automated customer support is a bonus. Plus, all these features are available on the Free plan, and the paid plans seem quite reasonable should I need to scale to add more support agents. The app's support team has been very responsive with helping me, as well. Thanks for the assistance, Damian.
i got answers really quick and they solved my problem. They indeed reported one additional incident that will be fixed soon i hope!
Such a great app and the support was even better. Had a few edits that needed to be done and they were completed in a few seconds!!!
I recently encountered a significant issue on my website involving the App Chaty plugin. I reached out to support and was fortunate to work with Hana, who was incredibly helpful and patient. We collaborated closely for a long time, and thanks to Hana's dedication and expertise, we managed to resolve the problem. I truly appreciate the exceptional support provided by Hana and highly recommend their assistance to anyone facing technical challenges. Thank you, Hana, for your outstanding service!
Great apps. Jasmine was incredibly professional and a pleasure to collaborate with. She communicated clearly understood and delivered beyond expectations. Their attention to detail and commitment to quality were truly impressive.
Outstanding Support from Hana! I recently reached out to Chatty's support team and had the pleasure of being assisted by Hana. Her response was incredibly fast, friendly, and helpful in every possible way. She took the time to thoroughly address my concerns, provide clear instructions, and ensure that everything was resolved to my satisfaction. What truly stood out was her friendly manner and dedication to making my experience smooth. If this is the standard of support that Chatty provides, I can confidently say they’ve set the bar high. Highly recommend both the app and their exceptional customer service!
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