All reviews

Rating Breakdown

  • 5
    93% (1,520 ratings)
  • 4
    3% (43 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (6 ratings)
  • 1
    0% (8 ratings)

Reviews with Text

  • 96% (1,521)
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5 / 5 Share

Oct. 28, 2025

Je suis en train de tester l'application rapide et facile à mettre ne place le support est très réactif merci à hana, il vont même demander au support technique de voir s'il y'a moyen de faire une connexion avec une autre de mes application de bundle pour que le chatbot ia soit parfaitement coordonnée avec mon offre actuelle.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Hana gave excellent technical assistance!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

We tested Chatty for our shop. The installation is simple, and whenever something doesn’t work as expected, the chat support is extremely fast and competent. What really stands out: the support team not only provides answers but also carries out the necessary adjustments themselves – including clear documentation. Very helpful, quick, and reliable!

Store

Sirocco

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Chatty es una aplicacion genial e interactiva.Tienen un formato muy bonito y facil de configurar,estoy seguro que me ayudara con mi tienda,muchas gracias,tienen un equipo espectacular como HANA

Using app

About 1 hour

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Took a couple of hours to set up and train the AI, but it's exactly what I was looking for (and more actually!): a GPT-wrapper with live chat widget embed, that can be trained based on your product/brand. Really cool. Customer support is good too - cheers Hazel!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Audrey provided exceptional customer service. She was very patient, maintained a positive attitude, and effectively resolved my issue.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

About 2 hrs into the set up and 5/5 so far. Integrations with Shopify is great and it comes with a chat where you can chat directly with their team. Hazel has been the rep who has been helping me here and there and shes been amazing. Highly recommended!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2025

Simple and very helpful

Using app

About 1 hour

Total reviews

3

Average rating

4.3

5 / 5 Share

Oct. 25, 2025

Never had a better support than this with Hana.

Store

AirDryer

Using app

About 1 hour

5 / 5 Share

Oct. 25, 2025

Great app and great support from the chat !

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2025

So far so good! What sets this app apart is APRIL! Wow. I had just launched and realized my chatty wasn’t fully set up. She was so diligent. So professional. So patient. My goodness April has the patience of a saint! She treated me so very kindly and repeated the same thing in many ways until it clicked. She’s a credit to the app and a reason to stay!!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

As a free plan App, it has all the tools required to keep the conversation going with the customer. Additionally, the Q&A (FAQ section) offers customers a quick glance at the important question you can personally outline. This is a very helpful reference guide. The customer support is quick to answer (thank you Sonny) to provide details to integrate the software. We have not used the AI tools yet, but the 'quick answers' feature allows you to preprogram an answer to a common question.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Hana was great! Super smooth set-up, it looks great and promising!!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Using app

11 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

got great help from audrey upon setup

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Zeker helpvol! Bij problemen nemen ze onmiddellijk contact met je op voor alles op te lossen , top zo!

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 21, 2025

A really good app, which is very comprehensive even on the free plan. I highly recommend the app, and if you have any questions or problems, you'll get help really quickly. I had the pleasure of working with Sonny, who went through everything with me in no time and fixed everything.

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Just got started but so far so good. Support is great - thanks Audrey!

Using app

About 18 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Haven't started to use the app yet but looks promising! Hana from customer service has also been very helpful and swift when it comes to responding to my questions and requests. Thanks very much

Store

Exonik

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2025

Jasmine was amazing! She responded quickly, was super polite, and guided me step by step until everything was fixed. She also made sure everything was working perfectly before ending the chat. Very friendly and professional — thank you so much, Jasmine!

Using app

38 minutes

Total reviews

1

Average rating

5.0