All reviews

Rating Breakdown

  • 5
    95% (1,686 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,684)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2024

Amazing support from Sonny at Chatty! He really listened to what I needed and personalized my FAQ page perfectly. Super patient, knowledgeable, and easy to work with. Thanks to him, everything looks and works great. Highly recommend!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

The Chatty App does not have the most features out of all of the live chat apps, but it does have everything required in a live chat application. What it does do exceptionally well is work like it is should. It works without slowing your website down, and without causing any issues. If you do have any issues with it. Their live chat support is great and it seems like they are always available when I need them, which is rare with me being in the U.S.

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

Great customer support! Highly recommended :)

Using app

3 months

Total reviews

13

Average rating

4.9

5 / 5 Share

Dec. 6, 2024

Abby and William, the tech guy! Thx for the quick response and help! even with a free plan you guys helped me out!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Very good customer support!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Using just for one day, but it feels really good. nice design, easy to use with clients, can automatically see if client have added some items to cart and also recent order numbers and so on. Had some questions to support team and I got great support from Damian, nice work, keep going :).

Using app

About 22 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Chatty is a must-have for any store! The app is incredibly user-friendly and packed with features that make managing customer inquiries a breeze. The support team is top-notch—super helpful and lightning-fast in resolving any issues. A special shoutout to Sonny, who went above and beyond to assist me. Highly recommend this app!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

it's great, Hana really did a great work

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Good features, easy setup, friendly service, very good

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

“Exceptional Support and Guidance!” I had the pleasure of working with Audrey, who went above and beyond to assist me with setting up my live chat box. She patiently walked me through the process, ensuring everything was tailored to my needs so I can effectively connect with my customers. On top of that, she provided me access to beautifully designed icons that I could use for my FAQ categories, which really enhanced the look and feel of my website. Audrey’s expertise, professionalism, and friendly demeanor made the entire experience seamless and enjoyable. I highly recommend their support team for anyone looking to optimize their customer service tools!

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Great little app, their tech live support is very responsive, polite and very help full. Would defiantly recommend.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Very prompt assistance and detial guidelins for newcomers. 5/5 recommanded

Store

納涼

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

The support teams are very helpful, especially Hana. My problem is solved within few minutes!

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 2, 2024

great service , great app

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Chatty solved a lot of problems for us in a single app from FAQ to tracking. Hana from their team was very helpful and did instant support.

Using app

32 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Great app and great customer service, they solved the problems encountered at every request!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2024

I am extremely impressed with Chatty's customer service! The team was incredibly helpful, patient, and quick to respond to all my inquiries. They made the setup process smooth and straightforward, providing clear and efficient support. I am very happy with the assistance I received and excited to start using Chatty for my live chat needs. Based on this positive experience, I’m confident that using Chatty will be a great addition to my business. Highly recommend their service!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2024

Jasmine was super helpful, app has been great so far. Think this will be a valuable asset to our business

Store

INB4

Using app

About 2 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 30, 2024

I have concerns with the features of the live chat, so I ask for help through chat. Audrey, one of their member shows up to help me. I ask her to do some testing on my behalf on her end to make sure everything working on the customer side. She do it straight away, and answered all my questions. So far, I am happy with using this app :), their team especially Audrey is always ready to help. Good Job!

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

I like their customer support service. Audrey is so patient to help me solve my problems!

Using app

About 5 hours

Total reviews

3

Average rating

5.0