All reviews

Rating Breakdown

  • 5
    95% (1,686 ratings)
  • 4
    3% (46 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (7 ratings)
  • 1
    1% (10 ratings)

Reviews with Text

  • 96% (1,684)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2024

I recently encountered some issues while using the Chatty plugin on my independent website and reached out to their customer service team for assistance. I was impressed by how helpful and efficient Sonny was throughout the entire process. He responded to my queries promptly and quickly understood my concerns, offering clear and effective solutions. Thanks to his efforts, my issue was resolved in no time. I truly appreciate Sonny's professionalism and excellent customer support, and I would highly recommend Chatty to anyone looking for a reliable plugin with exceptional service! Thank you, Sonny!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2024

App works great no issues. Hana was great.

Using app

13 days

Total reviews

13

Average rating

3.7

5 / 5 Share

Nov. 27, 2024

I was helped by both Jade and Sonny, both were extremely helpful and answered my questions. Great app, does exactly what we want.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

I had a great experience with Jade from the Chatty app support team. She was professional, friendly, and resolved my issue quickly. Her clear communication and willingness to go the extra mile made the process seamless. Truly appreciate the excellent support. Thank you, Jade!

Store

Bumbac

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

I really like this app. It includes all the features I need and fulfills my needs. Thank you to the team for their prompt support and courteous treatment. I give it a 5+

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 25, 2024

Hana was great. She helped in setting my chatbox for my shopify store

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2024

Audrey and Wiliam was very helpful, Thanks a lot guys

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Abby showed me a simple trick to fix my problem!

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

Prakash provided excellent service helping me to restore my FAQ page. Thank you very much!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2024

Hanna provided excellent help and quick feedback. Thank you, Hanna!

Store

ELEMODA

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

Audrey was great and understandable

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2024

sonny helped me thank you

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Exactly what I was looking for! And boy, did I try a load of Chat apps. Service is amazing too! Had an issue with setting up translations but Hana came to the rescue. 5 minutes and everything was running smoothly. The cost is also very reasonable compared to others. Highly recommend.

Using app

10 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 22, 2024

Hi brilliant app easy to set up and Audrey was fantastic and very helpful on the live chat :)

Store

Syd&Co

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Quick and fast support by Hana! Chat functionalities are amazing

Store

Flamizy

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Nice support, they are very easygoing, great app. Many functions. Totally worth it

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Loving the ease of set up and Hana was incredibly friendly and efficient in providing instant support. Looking forward to getting to know the whole app and upgrading to release the extra features

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

I had a technical issue, and Hana and Raymond were incredibly kind in supporting me. They guided me step by step. Thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Ik ben snel en goed goed geholpen met een probleem die ik ondervond en het probleem is ook snel opgelost door Alicia. Ben zeer tevreden

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Hana did a great job helping me out!

Using app

About 15 hours

Total reviews

1

Average rating

5.0